Check out our free Chrome Extension.

Ecommerce stores using Freshdesk

Updated Apr 11 2025

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 21,087 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed
  • Top countries for stores with Freshdesk installed

    • Download a complete list of stores using Freshdesk with a paid account.
    Create a free account to get a feel for the data we provide.
    Access Now

    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 21,087 ecommerce stores.

    • Installs for Freshdesk decreased -0.0% quarter-over-quarter.
    • Installs for Freshdesk decreased -9.0% year-over-year.
    Installs of Freshdesk over Time
    2020/02/07 2020/03/20 2020/05/01 2020/06/12 2020/07/24 2020/09/04 2020/10/16 2020/11/27 2021/01/08 2021/02/19 2021/04/02 2021/05/14 2021/06/25 2021/08/06 2021/09/17 2021/10/29 2021/12/10 2022/01/21 2022/03/04 2022/04/15 2022/05/27 2022/07/08 2022/08/19 2022/09/30 2022/11/11 2022/12/23 2023/02/03 2023/03/17 2023/04/28 2023/06/09 2023/07/21 2023/09/01 2023/10/13 2023/11/24 2024/01/05 2024/02/16 2024/03/29 2024/05/10 2024/06/21 2024/08/02 2024/09/13 2024/10/25 2024/12/06 2025/01/17 2025/02/28 2025/04/1102,0004,0006,0008,00010,00012,00014,00016,00018,00020,00022,00024,000

    Top Stores using Freshdesk

    Here are the top 0 stores running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Stanley 1913
    www.stanley1913.com
    126
    2020/09/04
    Trainline
    www.thetrainline.com
    183
    2016/12/30
    Kith
    kith.com
    240
    2017/01/27
    Igloo
    www.igloocoolers.com
    287
    2017/09/29
    Vivid Seats
    www.vividseats.com
    326
    2016/12/30

    Stores That Have Recently Installed Freshdesk

    Here are the stores that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    Kanbkam
    kanbkam.shop
    7,009,707
    2025/04/12
    Denver Youth FC
    www.denveryouthfc.com
    7,178,276
    2025/04/12
    Pet Care Base
    petcarebase.shop
    8,357,285
    2025/04/12
    Noise India
    noiseindia.shop
    7,104,967
    2025/04/12
    Zumabags
    zumabags.store
    7,331,199
    2025/04/12

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores with Freshdesk installed.

    • 40.6% of stores using Freshdesk are on ShopBase
    • 17.3% of stores using Freshdesk are on WooCommerce
    • 16.5% of stores using Freshdesk are on Shopify
    • 12.3% of stores using Freshdesk are on Custom Cart
    Top-level Domain
    Stores
    ShopBase
    8,559
    WooCommerce
    3,657
    Shopify
    3,486
    Custom Cart
    2,604
    Magento
    1,262
    PrestaShop
    271
    BigCommerce
    156
    Wix
    100
    Ecwid
    74
    Shopware
    59
    OpenCart
    55
    VTEX
    55
    SAP Commerce Cloud
    50
    Odoo
    44
    Squarespace
    41
    nopCommerce
    39
    Lightspeed
    32
    Thinkific
    31
    Teachable
    28
    Kajabi
    26
    ShopBaseWooCommerceShopifyCustom CartMagento

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 18.0% of stores using Freshdesk sell Apparel products.
    • 9.4% of stores using Freshdesk sell Home & Garden products.
    • 5.3% of stores using Freshdesk sell Pets & Animals products.
    Category
    Stores
    None
    6,815
    Apparel
    3,800
    Home & Garden
    1,975
    Pets & Animals
    1,111
    Beauty & Fitness
    1,028
    Consumer Electronics
    994
    Computers
    991
    Arts & Entertainment
    744
    Sports
    642
    Health
    566

    Top Countries for stores using Freshdesk

    Here is the country platform breakdown for stores with Freshdesk installed.

    • 48.6% of stores using Freshdesk are in Unknown
    • 13.8% of stores using Freshdesk are in United States
    • 10.5% of stores using Freshdesk are in United Kingdom
    • 2.8% of stores using Freshdesk are in Germany
    Country
    Stores
    None
    10,244
    United States
    2,903
    United Kingdom
    2,206
    Germany
    599
    Australia
    452
    India
    389
    Canada
    379
    Netherlands
    374
    Switzerland
    350
    France
    305
    United StatesUnited KingdomGermanyAustraliaIndiaCanadaNetherlandsSwitzerlandFrance

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.