Ecommerce stores using Freshdesk

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 9,913 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

• Freshdesk usage on ecommerce stores
• Top stores using Freshdesk
• Stores that have recently installed Freshdesk
• Top ecommerce platforms for stores with Freshdesk installed
• Top categories for stores with Freshdesk installed
• Top countries for stores with Freshdesk installed

Freshdesk Usage On Ecommerce Stores

Freshdesk is currently installed on 9,913 ecommerce stores.

• Installs for Freshdesk decreased -3.2% quarter-over-quarter.
• Installs for Freshdesk decreased -49.3% year-over-year.

Top Stores using Freshdesk

Here are the top 5 stores running Freshdesk ordered by store rank.

Stores That Have Recently Installed Freshdesk

Here are the stores that have installed Freshdesk most recently.

Top Ecommerce Platforms for stores using Freshdesk

Here is the ecommerce platform breakdown for stores with Freshdesk installed.

• 32.1% of stores using Freshdesk are on Shopify
• 23.4% of stores using Freshdesk are on WooCommerce
• 20.2% of stores using Freshdesk are on Custom Cart
• 5.9% of stores using Freshdesk are on Magento

Top Categories for stores using Freshdesk

Here are the top 10 industry verticals for stores using Freshdesk.

• 13.5% of stores using Freshdesk sell Apparel products.
• 10.1% of stores using Freshdesk sell Home & Garden products.
• 9.2% of stores using Freshdesk sell Computers products.

Top Countries for stores using Freshdesk

Here is the country platform breakdown for stores with Freshdesk installed.

• 23.8% of stores using Freshdesk are in United States
• 16.9% of stores using Freshdesk are in Unknown
• 7.7% of stores using Freshdesk are in United Kingdom
• 4.7% of stores using Freshdesk are in Germany

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

• Social Media accounts
• Email address
• Phone numbers
• Country
• Installed Apps
• Creation date
• Platform
• Top-level domains
• Domain status
• Domain type

Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.

• The State of Ecommerce