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Ecommerce stores using Freshdesk

Updated Sep 25 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 9,446 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

Download a complete list of stores using Freshdesk with a paid account.
Create a free account to get a feel for the data we provide.

Freshdesk Usage On Ecommerce Stores

Freshdesk is currently installed on 9,446 ecommerce stores.

  • Installs for Freshdesk increased 1.0% quarter-over-quarter.
  • Installs for Freshdesk decreased -48.6% year-over-year.
Installs of Freshdesk over Time

Top Stores using Freshdesk

Here are the top 5 stores running Freshdesk ordered by store rank.

Name
Domain
Rank
Created
Vivid Seats
304
2016/12/30
SPRAYGROUND®
366
2019/05/03
Arsenal.com
428
2016/12/30
Lancaster Puppies
541
2021/04/30
Stüssy
681
2019/08/16

Stores That Have Recently Installed Freshdesk

Here are the stores that have installed Freshdesk most recently.

Name
Domain
Rank
Installed At
My Store 2
bluebugs.site
11,102,126
2026/09/26
star-game.store
7,816,350
2026/09/26
Elloran
elloran.shop
8,355,606
2026/09/26
Einkora
einkora.shop
8,352,281
2026/09/26
Lenme
10,526,210
2026/09/26

Top Ecommerce Platforms for stores using Freshdesk

Here is the ecommerce platform breakdown for stores with Freshdesk installed.

  • 32.9% of stores using Freshdesk are on Shopify
  • 23.2% of stores using Freshdesk are on WooCommerce
  • 19.3% of stores using Freshdesk are on Custom Cart
  • 5.8% of stores using Freshdesk are on Magento

Top Categories for stores using Freshdesk

Here are the top 10 industry verticals for stores using Freshdesk.

  • 13.6% of stores using Freshdesk sell Apparel products.
  • 10.2% of stores using Freshdesk sell Home & Garden products.
  • 9.3% of stores using Freshdesk sell Computers products.
Category
Stores
None
1,429
1,282
883
551
530

Top Countries for stores using Freshdesk

Here is the country platform breakdown for stores with Freshdesk installed.

  • 24.9% of stores using Freshdesk are in United States
  • 17.2% of stores using Freshdesk are in Unknown
  • 8.1% of stores using Freshdesk are in United Kingdom
  • 4.3% of stores using Freshdesk are in Germany
Country
Stores
None
1,628
409
330
323
279
278

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.