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Ecommerce stores using Freshdesk

Updated Feb 13 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 10,948 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed
  • Top countries for stores with Freshdesk installed
  • Download a complete list of stores using Freshdesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 10,948 ecommerce stores.

    • Installs for Freshdesk decreased -1.2% quarter-over-quarter.
    • Installs for Freshdesk decreased -48.8% year-over-year.
    Installs of Freshdesk over Time

    Top Stores using Freshdesk

    Here are the top 5 stores running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Trainline
    214
    2016/12/30
    Huda Beauty
    241
    2016/12/30
    Topo Designs
    358
    2016/12/30
    AXS US
    375
    2016/12/30
    Upstox
    528
    2016/12/30

    Stores That Have Recently Installed Freshdesk

    Here are the stores that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    Ready 7
    12,512,394
    2026/02/14
    Loracrochet. 2
    12,774,985
    2026/02/14
    Ready 6
    12,614,161
    2026/02/14
    Everlast KI Academy
    8,361,647
    2026/02/14
    Al Nabeel Ahmed
    7,140,081
    2026/02/14

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores with Freshdesk installed.

    • 29.8% of stores using Freshdesk are on Shopify
    • 27.2% of stores using Freshdesk are on WooCommerce
    • 15.9% of stores using Freshdesk are on Custom Cart
    • 9.9% of stores using Freshdesk are on Magento
    Top-level Domain
    Stores
    3,259
    2,979
    1,741
    1,089
    301
    107
    104
    53
    44

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 12.8% of stores using Freshdesk sell Apparel products.
    • 10.0% of stores using Freshdesk sell Computers products.
    • 9.3% of stores using Freshdesk sell Home & Garden products.
    Category
    Stores
    None
    1,466
    1,399
    1,092
    538
    531

    Top Countries for stores using Freshdesk

    Here is the country platform breakdown for stores with Freshdesk installed.

    • 20.4% of stores using Freshdesk are in United States
    • 18.7% of stores using Freshdesk are in Unknown
    • 15.9% of stores using Freshdesk are in United Kingdom
    • 4.9% of stores using Freshdesk are in Germany
    Country
    Stores
    None
    2,049
    536
    378
    366
    320
    302

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.