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Ecommerce stores using Freshdesk

Updated Jan 14 2022

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 7,605 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed
  • Top countries for stores with Freshdesk installed

    • Download a complete list of stores using Freshdesk with a paid account.
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    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 7,605 ecommerce stores.

    • Installs for Freshdesk decreased -27.6% quarter-over-quarter.
    • Installs for Freshdesk increased 107.0% year-over-year.
    Installs of Freshdesk over Time

    Top Stores using Freshdesk

    Here are the top 5 stores running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    J.W. Pepper Sheet Music
    www.jwpepper.com
    700
    2017/10/27
    To ViewSonic North America
    www.viewsonic.com
    881
    2017/10/27
    ACOG
    www.acog.org
    1,222
    2016/12/30
    Sweaty Betty London
    www.sweatybetty.com
    1,275
    2016/12/30
    Vegan Vitamins
    www.maryruthorganics.com
    1,306
    2017/12/15

    Stores That Have Recently Installed Freshdesk

    Here are the stores that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    TS Rastreamento
    www.tsrastreamento.com
    8,533,268
    2022/01/15
    Agrifarms
    www.agrifarms.in
    1,068,375
    2022/01/15
    Household Gems
    householdgems.co.uk
    7,067,257
    2022/01/15
    Ayrshire Gifts
    ayrshiregifts.co.uk
    7,612,207
    2022/01/15
    TCGifts
    tcgifts.co.uk
    7,613,158
    2022/01/15

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores with Freshdesk installed.

    • 52.2% of stores using Freshdesk are on Shopify
    • 21.2% of stores using Freshdesk are on WooCommerce
    • 13.4% of stores using Freshdesk are on Custom Cart
    • 5.7% of stores using Freshdesk are on Magento
    Top-level Domain
    Stores
    Shopify
    3,969
    WooCommerce
    1,613
    Custom Cart
    1,018
    Magento
    431
    PrestaShop
    104
    BigCommerce
    78
    Wix
    57
    Ecwid
    49
    OpenCart
    35
    SAP Commerce Cloud
    31
    Squarespace
    22
    Shopware
    16
    3DCart
    15
    HCL Commerce
    15
    nopCommerce
    13
    Teachable
    12
    Volusion
    10
    Square Online
    10
    Salesforce Commerce Cloud
    9
    Miva Merchant
    8

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 37.9% of stores using Freshdesk sell Apparel products.
    • 10.9% of stores using Freshdesk sell Gifts & Special Events products.
    • 5.9% of stores using Freshdesk sell Computers products.
    Category
    Stores
    Apparel
    2,886
    None
    1,486
    Gifts & Special Events
    831
    Computers
    449
    Home & Garden
    388
    People & Society
    265
    Health
    260
    Business & Industrial
    256
    Internet
    231
    Beauty & Fitness
    223

    Top Countries for stores using Freshdesk

    Here is the country platform breakdown for stores with Freshdesk installed.

    • 53.4% of stores using Freshdesk are in United States
    • 15.5% of stores using Freshdesk are in Unknown
    • 5.3% of stores using Freshdesk are in United Kingdom
    • 2.4% of stores using Freshdesk are in Australia
    Country
    Stores
    United States
    4,059
    None
    1,175
    United Kingdom
    403
    Australia
    185
    India
    181
    Germany
    174
    Canada
    162
    Netherlands
    104
    Italy
    101
    France
    89

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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