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Ecommerce stores using Freshdesk

Updated May 22 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 9,910 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed
  • Top countries for stores with Freshdesk installed
  • Download a complete list of stores using Freshdesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 9,910 ecommerce stores.

    • Installs for Freshdesk decreased -2.5% quarter-over-quarter.
    • Installs for Freshdesk decreased -51.9% year-over-year.
    Installs of Freshdesk over Time

    Top Stores using Freshdesk

    Here are the top 5 stores running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    GameStop
    96
    2016/12/30
    Slate Magazine
    233
    2016/12/30
    Huda Beauty
    257
    2016/12/30
    Arcade1Up
    323
    2019/01/25
    Arsenal.com
    378
    2016/12/30

    Stores That Have Recently Installed Freshdesk

    Here are the stores that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    Ixkitty
    6,511,016
    2026/05/23
    Milkbar Bikes US
    12,613,795
    2026/05/23
    Queen Céline
    6,697,733
    2026/05/23
    Mr. Colette
    4,062,279
    2026/05/23
    aeroport
    2,170,282
    2026/05/22

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores with Freshdesk installed.

    • 31.9% of stores using Freshdesk are on Shopify
    • 22.8% of stores using Freshdesk are on WooCommerce
    • 20.7% of stores using Freshdesk are on Custom Cart
    • 5.3% of stores using Freshdesk are on Magento
    Top-level Domain
    Stores
    3,164
    2,261
    2,049
    523
    316
    97
    54
    49
    44
    30

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 13.5% of stores using Freshdesk sell Apparel products.
    • 10.4% of stores using Freshdesk sell Home & Garden products.
    • 9.5% of stores using Freshdesk sell Computers products.
    Category
    Stores
    1,336
    None
    1,333
    940
    754
    569

    Top Countries for stores using Freshdesk

    Here is the country platform breakdown for stores with Freshdesk installed.

    • 23.7% of stores using Freshdesk are in United States
    • 17.3% of stores using Freshdesk are in Unknown
    • 7.7% of stores using Freshdesk are in United Kingdom
    • 4.5% of stores using Freshdesk are in Germany
    Country
    Stores
    None
    1,713
    442
    362
    353
    319
    315

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.