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Ecommerce stores using Freshdesk

Updated Jan 14 2022

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 7,605 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed
  • Top countries for stores with Freshdesk installed
  • Download a complete list of stores using Freshdesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 7,605 ecommerce stores.

    • Installs for Freshdesk decreased -27.6% quarter-over-quarter.
    • Installs for Freshdesk increased 107.0% year-over-year.
    Installs of Freshdesk over Time

    Top Stores using Freshdesk

    Here are the top 5 stores running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    J.W. Pepper Sheet Music
    700
    2017/10/27
    To ViewSonic North America
    881
    2017/10/27
    ACOG
    1,222
    2016/12/30
    Sweaty Betty London
    1,275
    2016/12/30
    Vegan Vitamins
    1,306
    2017/12/15

    Stores That Have Recently Installed Freshdesk

    Here are the stores that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    TS Rastreamento
    8,533,268
    2022/01/15
    Agrifarms
    1,068,375
    2022/01/15
    Household Gems
    7,067,257
    2022/01/15
    Ayrshire Gifts
    7,612,207
    2022/01/15
    TCGifts
    7,613,158
    2022/01/15

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores with Freshdesk installed.

    • 52.2% of stores using Freshdesk are on Shopify
    • 21.2% of stores using Freshdesk are on WooCommerce
    • 13.4% of stores using Freshdesk are on Custom Cart
    • 5.7% of stores using Freshdesk are on Magento

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 37.9% of stores using Freshdesk sell Apparel products.
    • 10.9% of stores using Freshdesk sell Gifts & Special Events products.
    • 5.9% of stores using Freshdesk sell Computers products.

    Top Countries for stores using Freshdesk

    Here is the country platform breakdown for stores with Freshdesk installed.

    • 53.4% of stores using Freshdesk are in United States
    • 15.5% of stores using Freshdesk are in Unknown
    • 5.3% of stores using Freshdesk are in United Kingdom
    • 2.4% of stores using Freshdesk are in Australia
    Country
    Stores
    None
    1,175
    185
    181
    174
    162
    101
    89

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.