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The State of SAP Commerce Cloud in 2022

Updated Jul 1 2022

SAP Commerce Cloud formerly known as Hybris, is an ecommerce platform that lets you build what you need swiftly, simplify buying processes, and turn ecommerce customers into brand advocates.

In this report, we'll cover the following essential statistics on SAP Commerce Cloud usage.

Download a complete list of SAP Commerce Cloud stores with a paid account.
Create a free account to get a feel for the data we provide.

SAP Commerce Cloud Growth

At present, there are 3,480 live stores running on the SAP Commerce Cloud platform.

Here is the historical growth of stores running SAP Commerce Cloud.

  • SAP Commerce Cloud stores increased 1.0% quarter-over-quarter in 2022 Q2.
  • SAP Commerce Cloud stores increased 8% year-over-year in 2022 Q2.
Quarter
New Active Stores
2017 Q1
53
2017 Q2
40
2017 Q3
28
2017 Q4
32
2018 Q1
128
2018 Q2
243
2018 Q3
73
2018 Q4
64
2019 Q1
425
2019 Q2
139
2019 Q3
169
2019 Q4
91
2020 Q1
151
2020 Q2
106
2020 Q3
144
2020 Q4
323
2021 Q1
151
2021 Q2
109
2021 Q3
95
2021 Q4
63
2022 Q1
53
2022 Q2
36
2022 Q3 (to date)
2
Cumulative Stores by Quarter

It's hard to know exactly when a SAP Commerce Cloud store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On SAP Commerce Cloud Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 60.7% of SAP Commerce Cloud stores.
  • Instagram is used by 36.2% of SAP Commerce Cloud stores.
  • YouTube is used by 35.5% of SAP Commerce Cloud stores.
Type
Stores
Facebook
2,112
Instagram
1,261
YouTube
1,234
LinkedIn
1,115
Twitter
734
Pinterest
166
Tiktok
30
Snapchat
5
Facebook Group
4

Contact Information On SAP Commerce Cloud Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 60% of SAP Commerce Cloud stores provide a phone number on their website
  • 46% of SAP Commerce Cloud stores have an email on their website
Type
Stores
Phone
2,093
Email
1,615

Top Categories For SAP Commerce Cloud Stores

Here is the breakdown of industry verticals for stores on SAP Commerce Cloud.

  • 10.9% of SAP Commerce Cloud stores sell Autos & Vehicles products.
  • 10.8% of SAP Commerce Cloud stores sell Home & Garden products.
  • 6.8% of SAP Commerce Cloud stores sell Jobs & Education products.

Top Countries For SAP Commerce Cloud Stores

Here are the top countries for stores using SAP Commerce Cloud.

  • 16.9% of SAP Commerce Cloud stores are in United States
  • 12.0% of SAP Commerce Cloud stores are in Germany
  • 6.6% of SAP Commerce Cloud stores are in Spain
  • 3.6% of SAP Commerce Cloud stores are in United Kingdom
Country
Stores
417
228
104
64
62

With a paid account, stores can also be segmented by region and city.

Number Of Employees For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of employees.

  • 9.1% of SAP Commerce Cloud stores have 1 - 9 employees.
  • 7.6% of SAP Commerce Cloud stores have 100 - 249 employees.
  • 5.7% of SAP Commerce Cloud stores have 1000 - 4999 employees.
Employees
Stores
1 - 9
317
10 - 24
99
25 - 49
89
50 - 99
59
100 - 249
263
250 - 999
144
1000 - 4999
200
5000+
109

Number Of Products Sold For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of products that they sell.

  • 18.3% of SAP Commerce Cloud stores sell 1 - 9 different products.
  • 12.2% of SAP Commerce Cloud stores sell 100 - 249 different products.
  • 11.9% of SAP Commerce Cloud stores sell 250 - 999 different products.
Products Sold
Stores
1 - 9
637
10 - 24
143
25 - 49
161
100 - 249
425
250 - 999
414
1000 - 4999
305
5000 - 9999
151
10000 - 24999
209
25000 - 99999
112
250000+
408

Top Technologies on SAP Commerce Cloud Stores

We're tracking 163 different technologies that have 14,228 collective installs on SAP Commerce Cloud stores.

  • Google Tag Manager is used by 75.1% of SAP Commerce Cloud stores.
  • Google Ads Pixel is used by 39.4% of SAP Commerce Cloud stores.
  • Google Analytics is used by 38.2% of SAP Commerce Cloud stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all SAP Commerce Cloud stores.

Top Shipping Carriers Used By SAP Commerce Cloud Stores

  • UPS is used by 17.4% of SAP Commerce Cloud stores.
  • USPS is used by 15.0% of SAP Commerce Cloud stores.
  • DPD is used by 2.6% of SAP Commerce Cloud stores.

Here are the top 10 shipping carriers across all SAP Commerce Cloud stores.

Shipping Carrier
Stores
UPS
607
USPS
523
DPD
90
Fedex
58
GLS Parcel
17
Royal Mail
13
DHL
11
Australia Post
10
PostNord
7
Correos
7

SAP Commerce Cloud Store Top-level Domain Distribution

.com is the most popular top-level domain for SAP Commerce Cloud stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 48.9% of SAP Commerce Cloud stores have a .com domain.
  • 10.3% of SAP Commerce Cloud stores have a .de domain.
  • 3.8% of SAP Commerce Cloud stores have a .es domain.
Top-level Domain
Stores
.com
1,703
.de
357
.es
133
.co.uk
83
.nl
65
.fr
63
.be
58
.ch
58
.pl
54
.com.br
48

Top SAP Commerce Cloud Stores

Here are the top stores, powered by SAP Commerce Cloud, ordered by store rank.

Name
Domain
Rank
Created
CHANEL Official Website
31
2016/12/30
Swarovski Official
62
2016/12/30
Hobby Lobby
87
2016/12/30
MATCHESFASHION UK
216
2016/12/30
Oakley® Official Store
304
2020/07/24

New SAP Commerce Cloud Stores

Here are the 5 highest-ranked stores added most recently.

Name
Domain
Rank
Created
sdealca.ru
6,244,863
2022/07/01
MADELEINE
6,245,325
2022/07/01
Premio Reifen + Autoservice
114,588
2022/06/24
Premio Reifen + Autoservice
228,138
2022/06/24
Premio Reifen + Autoservice
2,277,313
2022/06/24

Stores Switching to SAP Commerce Cloud From Other Platforms

Over the last 90 days, SAP Commerce Cloud has taken 49 merchants from competitive ecommerce platforms.

Here are the top stores that have switched to SAP Commerce Cloud from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Epson Deutschland
6,404
Custom Cart
2022/04/12
BorrowLenses
6,842
Custom Cart
2022/05/17
Castelli Cycling
12,706
Custom Cart
2022/04/18
Sportful
27,035
Custom Cart
2022/04/15
Karpos Outdoor
33,268
Custom Cart
2022/04/18

Stores Switching from SAP Commerce Cloud To Other Platforms

Over the last 90 days, SAP Commerce Cloud has lost 24 merchants to competitive platforms.

Here are the top SAP Commerce Cloud stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
West Marine
766
Salesforce Commerce Cloud
2022/06/27
MEC
1,602
Custom Cart
2022/04/25
Азбука Вкуса
1,910
Custom Cart
2022/06/06
www.schutz.com.br
4,306
Custom Cart
2022/04/17
Annie Selke
6,049
Custom Cart
2022/04/25

Get more insights on SAP Commerce Cloud stores

Our search interface is easy to use and helps you find the SAP Commerce Cloud stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on SAP Commerce Cloud stores, create a free account and have a look for yourself.