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The State of SAP Commerce Cloud in 2021

Updated Sep 17 2021

SAP Commerce Cloud formerly known as Hybris, is an ecommerce platform that lets you build what you need swiftly, simplify buying processes, and turn ecommerce customers into brand advocates.

In this report, we'll cover the following essential statistics on SAP Commerce Cloud usage.

Download a complete list of SAP Commerce Cloud stores with a paid account.
Create a free account to get a feel for the data we provide.

SAP Commerce Cloud Growth

At present, there are 3,047 live stores running on the SAP Commerce Cloud platform.

Here is the historical growth of stores running SAP Commerce Cloud.

  • SAP Commerce Cloud stores increased 3.8% quarter-over-quarter in 2021 Q2.
  • SAP Commerce Cloud stores increased 31% year-over-year in 2021 Q2.
Quarter
New Active Stores
2017 Q1
40
2017 Q2
43
2017 Q3
28
2017 Q4
30
2018 Q1
160
2018 Q2
304
2018 Q3
77
2018 Q4
70
2019 Q1
328
2019 Q2
158
2019 Q3
171
2019 Q4
90
2020 Q1
156
2020 Q2
78
2020 Q3
140
2020 Q4
312
2021 Q1
142
2021 Q2
108
2021 Q3 (to date)
88
Cumulative Stores by Quarter

It's hard to know exactly when a SAP Commerce Cloud store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On SAP Commerce Cloud Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 60.5% of SAP Commerce Cloud stores.
  • Instagram is used by 46.7% of SAP Commerce Cloud stores.
  • YouTube is used by 39.7% of SAP Commerce Cloud stores.
Type
Stores
Facebook
1,844
Instagram
1,423
YouTube
1,209
Twitter
930
LinkedIn
825
Pinterest
181
Tiktok
15
Facebook Group
7
Snapchat
6

Contact Information On SAP Commerce Cloud Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 37% of SAP Commerce Cloud stores have an email on their website
  • 29% of SAP Commerce Cloud stores provide a phone number on their website
Type
Stores
Email
1,125
Phone
871

Top Categories For SAP Commerce Cloud Stores

Here is the breakdown of industry verticals for stores on SAP Commerce Cloud.

  • 9.7% of SAP Commerce Cloud stores sell Home & Garden products.
  • 8.2% of SAP Commerce Cloud stores sell Beauty & Fitness products.
  • 6.8% of SAP Commerce Cloud stores sell Apparel products.

Top Countries For SAP Commerce Cloud Stores

Here are the top countries for stores using SAP Commerce Cloud.

  • 12.7% of SAP Commerce Cloud stores are in Germany
  • 6.5% of SAP Commerce Cloud stores are in United States
  • 5.4% of SAP Commerce Cloud stores are in Spain
  • 3.7% of SAP Commerce Cloud stores are in United Kingdom

With a paid account, stores can also be segmented by region and city.

Number Of Employees For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of employees.

  • 4.4% of SAP Commerce Cloud stores have 100 - 249 employees.
  • 3.8% of SAP Commerce Cloud stores have 1000 - 4999 employees.
  • 3.5% of SAP Commerce Cloud stores have 250 - 999 employees.
Employees
Stores
1 - 9
11
10 - 24
7
25 - 49
23
50 - 99
26
100 - 249
133
250 - 999
108
1000 - 4999
116
5000+
40

Number Of Products Sold For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of products that they sell.

  • 7.4% of SAP Commerce Cloud stores sell 1000 - 4999 different products.
  • 6.7% of SAP Commerce Cloud stores sell 250 - 999 different products.
  • 4.6% of SAP Commerce Cloud stores sell 1 - 9 different products.
Products Sold
Stores
1 - 9
141
10 - 24
34
25 - 49
53
100 - 249
110
250 - 999
204
1000 - 4999
226
5000 - 9999
93
10000 - 24999
127
25000 - 99999
89
100000 - 249999
29

Top Technologies on SAP Commerce Cloud Stores

We're tracking 111 different technologies that have 7,255 collective installs on SAP Commerce Cloud stores.

  • Google Tag Manager is used by 69.2% of SAP Commerce Cloud stores.
  • reCAPTCHA is used by 23.6% of SAP Commerce Cloud stores.
  • Google Analytics is used by 16.5% of SAP Commerce Cloud stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all SAP Commerce Cloud stores.

Top Shipping Carriers Used By SAP Commerce Cloud Stores

  • UPS is used by 7.4% of SAP Commerce Cloud stores.
  • DPD is used by 3.0% of SAP Commerce Cloud stores.
  • Fedex is used by 1.7% of SAP Commerce Cloud stores.

Here are the top 10 shipping carriers across all SAP Commerce Cloud stores.

Shipping Carrier
Stores
UPS
227
DPD
90
Fedex
51
USPS
47
DHL
14
GLS Parcel
10
PostNord
6
Australia Post
6
Sagawa Express
5
Canada Post
4

SAP Commerce Cloud Store Top-level Domain Distribution

.com is the most popular top-level domain for SAP Commerce Cloud stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 40.9% of SAP Commerce Cloud stores have a .com domain.
  • 10.8% of SAP Commerce Cloud stores have a .de domain.
  • 4.8% of SAP Commerce Cloud stores have a .es domain.
Top-level Domain
Stores
.com
1,246
.de
329
.es
145
.ru
81
.co.uk
80
.fr
64
.ch
58
.nl
57
.be
56
.com.br
55

Top SAP Commerce Cloud Stores

Here are the top stores, powered by SAP Commerce Cloud, ordered by store rank.

Name
Domain
Rank
Created
CHANEL Official Website
www.chanel.com
27
2016/12/30
Swarovski Official
www.swarovski.com
50
2016/12/30
Hobby Lobby
www.hobbylobby.com
63
2016/12/30
MATCHESFASHION UK
www.matchesfashion.com
82
2016/12/30
CORSAIR
www.corsair.com
213
2016/12/30

New SAP Commerce Cloud Stores

Here are the 5 highest-ranked stores added most recently.

Name
Domain
Rank
Created
ISPC Site
shop.ispc.be
832,721
2021/09/17
CANCOM Germany
shop.cancom.de
1,900,049
2021/09/17
DKSH Online Shop
shop.dksh.com
1,910,013
2021/09/17
GoldWagen
shop.goldwagen.com
1,947,347
2021/09/17
OZ Export
shop.ozexport.nl
1,980,396
2021/09/17

Stores Switching to SAP Commerce Cloud From Other Platforms

Over the last 90 days, SAP Commerce Cloud has taken 26 merchants from competitive ecommerce platforms.

Platform
Stores

Here are the top stores that have switched to SAP Commerce Cloud from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Arçelik İyiliği Aşkla Tasarlar
www.arcelik.com.tr
5,214
Custom Cart
2021/07/16
VALMANO
www.valmano.de
7,525
Magento
2021/08/19
Garvin Industries
garvinindustries.com
13,162
Magento
2021/09/07
Shopping Live
www.shoppinglive.ru
13,365
Custom Cart
2021/08/05
Protec Direct
www.protecdirect.co.uk
160,002
Custom Cart
2021/07/24

Stores Switching from SAP Commerce Cloud To Other Platforms

Over the last 90 days, SAP Commerce Cloud has lost 6 merchants to competitive platforms.

Here are the top SAP Commerce Cloud stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
www.soriana.com
www.soriana.com
730
Salesforce Commerce Cloud
2021/09/01
Welcome to FoodWise
foodwise.hk
28,123
Shopify
2021/08/07
Pacifika Tienda Online
www.pacifika.com.co
59,538
Magento
2021/09/01
Outlet Espaço Hering
www.outletespacociahering.com.br
132,373
VTEX
2021/09/08
Galva Service
www.galva-service.com
1,287,941
Magento
2021/07/14

Get more insights on SAP Commerce Cloud stores

Our search interface is easy to use and helps you find the SAP Commerce Cloud stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on SAP Commerce Cloud stores, create a free account and have a look for yourself.