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The State of SAP Commerce Cloud in 2022

Updated Jan 21 2022

SAP Commerce Cloud formerly known as Hybris, is an ecommerce platform that lets you build what you need swiftly, simplify buying processes, and turn ecommerce customers into brand advocates.

In this report, we'll cover the following essential statistics on SAP Commerce Cloud usage.

Download a complete list of SAP Commerce Cloud stores with a paid account.
Create a free account to get a feel for the data we provide.

SAP Commerce Cloud Growth

At present, there are 3,628 live stores running on the SAP Commerce Cloud platform.

Here is the historical growth of stores running SAP Commerce Cloud.

  • SAP Commerce Cloud stores increased 2.1% quarter-over-quarter in 2021 Q4.
  • SAP Commerce Cloud stores increased 14% year-over-year in 2021 Q4.
Quarter
New Active Stores
2017 Q1
57
2017 Q2
47
2017 Q3
32
2017 Q4
32
2018 Q1
167
2018 Q2
313
2018 Q3
81
2018 Q4
66
2019 Q1
425
2019 Q2
161
2019 Q3
176
2019 Q4
96
2020 Q1
157
2020 Q2
84
2020 Q3
151
2020 Q4
340
2021 Q1
148
2021 Q2
135
2021 Q3
90
2021 Q4
75
2022 Q1 (to date)
25
Cumulative Stores by Quarter

It's hard to know exactly when a SAP Commerce Cloud store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On SAP Commerce Cloud Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 62.1% of SAP Commerce Cloud stores.
  • Instagram is used by 39.1% of SAP Commerce Cloud stores.
  • YouTube is used by 34.1% of SAP Commerce Cloud stores.
Type
Stores
Facebook
2,254
Instagram
1,418
YouTube
1,237
LinkedIn
1,182
Twitter
822
Pinterest
190
Tiktok
23
Facebook Group
6
Snapchat
5

Contact Information On SAP Commerce Cloud Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 48% of SAP Commerce Cloud stores provide a phone number on their website
  • 43% of SAP Commerce Cloud stores have an email on their website
Type
Stores
Phone
1,747
Email
1,566

Top Categories For SAP Commerce Cloud Stores

Here is the breakdown of industry verticals for stores on SAP Commerce Cloud.

  • 9.6% of SAP Commerce Cloud stores sell Home & Garden products.
  • 8.8% of SAP Commerce Cloud stores sell Autos & Vehicles products.
  • 7.2% of SAP Commerce Cloud stores sell Apparel products.

Top Countries For SAP Commerce Cloud Stores

Here are the top countries for stores using SAP Commerce Cloud.

  • 17.4% of SAP Commerce Cloud stores are in United States
  • 11.2% of SAP Commerce Cloud stores are in Germany
  • 6.9% of SAP Commerce Cloud stores are in Spain
  • 3.4% of SAP Commerce Cloud stores are in United Kingdom

With a paid account, stores can also be segmented by region and city.

Number Of Employees For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of employees.

  • 5.8% of SAP Commerce Cloud stores have 50 - 99 employees.
  • 4.1% of SAP Commerce Cloud stores have 250 - 999 employees.
  • 4.1% of SAP Commerce Cloud stores have 1000 - 4999 employees.
Employees
Stores
1 - 9
28
10 - 24
19
25 - 49
33
50 - 99
211
100 - 249
140
250 - 999
148
1000 - 4999
147
5000+
68

Number Of Products Sold For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of products that they sell.

  • 12.9% of SAP Commerce Cloud stores sell 1 - 9 different products.
  • 7.3% of SAP Commerce Cloud stores sell 250 - 999 different products.
  • 6.9% of SAP Commerce Cloud stores sell 1000 - 4999 different products.
Products Sold
Stores
1 - 9
469
10 - 24
99
25 - 49
121
50 - 99
39
100 - 249
174
250 - 999
266
1000 - 4999
252
5000 - 9999
95
10000 - 24999
140
25000 - 99999
93

Top Technologies on SAP Commerce Cloud Stores

We're tracking 125 different technologies that have 8,587 collective installs on SAP Commerce Cloud stores.

  • Google Tag Manager is used by 60.8% of SAP Commerce Cloud stores.
  • reCAPTCHA is used by 18.5% of SAP Commerce Cloud stores.
  • Optimizely is used by 16.1% of SAP Commerce Cloud stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all SAP Commerce Cloud stores.

Top Shipping Carriers Used By SAP Commerce Cloud Stores

  • UPS is used by 16.5% of SAP Commerce Cloud stores.
  • USPS is used by 13.1% of SAP Commerce Cloud stores.
  • DPD is used by 2.5% of SAP Commerce Cloud stores.

Here are the top 10 shipping carriers across all SAP Commerce Cloud stores.

Shipping Carrier
Stores
UPS
597
USPS
475
DPD
90
Fedex
53
Royal Mail
16
DHL
14
GLS Parcel
10
Correos
9
Australia Post
9
PostNord
6

SAP Commerce Cloud Store Top-level Domain Distribution

.com is the most popular top-level domain for SAP Commerce Cloud stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 48.8% of SAP Commerce Cloud stores have a .com domain.
  • 9.5% of SAP Commerce Cloud stores have a .de domain.
  • 3.9% of SAP Commerce Cloud stores have a .es domain.
Top-level Domain
Stores
.com
1,771
.de
346
.es
143
.co.uk
83
.ru
81
.fr
64
.ch
61
.nl
61
.com.br
59
.be
58

Top SAP Commerce Cloud Stores

Here are the top stores, powered by SAP Commerce Cloud, ordered by store rank.

Name
Domain
Rank
Created
CHANEL Official Website
31
2016/12/30
Swarovski Official
40
2016/12/30
Hobby Lobby
71
2016/12/30
MATCHESFASHION UK
89
2016/12/30
Zales
331
2016/12/30

New SAP Commerce Cloud Stores

Here are the 5 highest-ranked stores added most recently.

Name
Domain
Rank
Created
Zoetis Germany Site
3,365,314
2022/01/21
新2022澳洲幸运10开奖直播,168澳洲彩10官方开奖结果,澳洲幸运10历史开奖结果体彩,官网开奖历史结果 tianyijiahe.com
7,458,137
2022/01/21
asko
118,804
2022/01/14
Premio Reifen + Autoservice
122,289
2022/01/14
Duni Group Global
1,825,075
2022/01/14

Stores Switching to SAP Commerce Cloud From Other Platforms

Over the last 90 days, SAP Commerce Cloud has taken 265 merchants from competitive ecommerce platforms.

Platform
Stores

Here are the top stores that have switched to SAP Commerce Cloud from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Penti
3,556
Custom Cart
2022/01/18
BSN US Site
18,827
Custom Cart
2021/11/18
www.reifendirekt.at
43,440
Custom Cart
2021/11/18
Epson Nederland
50,044
Custom Cart
2022/01/21
Epson Republic of Ireland
131,543
Custom Cart
2021/12/18

Stores Switching from SAP Commerce Cloud To Other Platforms

Over the last 90 days, SAP Commerce Cloud has lost 12 merchants to competitive platforms.

Here are the top SAP Commerce Cloud stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
Watsons Indonesia
5,506
Custom Cart
2021/11/18
ADLER Werbegeschenke
57,198
NetSuite SuiteCommerce
2021/12/19
CCF
163,367
Custom Cart
2021/12/27
ADLER
425,166
NetSuite SuiteCommerce
2021/12/13
Cadeaux d’Affaires ADLER
433,477
NetSuite SuiteCommerce
2021/12/19

Get more insights on SAP Commerce Cloud stores

Our search interface is easy to use and helps you find the SAP Commerce Cloud stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on SAP Commerce Cloud stores, create a free account and have a look for yourself.