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The State of SAP Commerce Cloud in 2024

Updated Apr 19 2024

SAP Commerce Cloud formerly known as Hybris, is an ecommerce platform that lets you build what you need swiftly, simplify buying processes, and turn ecommerce customers into brand advocates.

In this report, we'll cover the following essential statistics on SAP Commerce Cloud usage.

Download a complete list of SAP Commerce Cloud stores with a paid account.
Create a free account to get a feel for the data we provide.

SAP Commerce Cloud Growth

At present, there are 3,621 live stores running on the SAP Commerce Cloud platform.

Here is the historical growth of stores running SAP Commerce Cloud.

  • SAP Commerce Cloud stores increased 8.4% quarter-over-quarter in 2024 Q1.
  • SAP Commerce Cloud stores increased 46% year-over-year in 2024 Q1.
Quarter
Active Stores
2020 Q4
2,149
2021 Q1
2,676
2021 Q2
2,917
2021 Q3
3,038
2021 Q4
3,594
2022 Q1
3,643
2022 Q2
3,497
2022 Q3
3,381
2022 Q4
3,415
2023 Q1
3,593
2023 Q2
3,610
2023 Q3
3,672
2023 Q4
3,642
2024 Q1
3,598
2024 Q2 (to date)
3,621
Active Stores by Quarter

Note: the store counts displayed in this section are based on actual historical store counts.

It's hard to know exactly when a SAP Commerce Cloud store was first created but we use a heuristic that includes historical DNS data which provides a reasonable approximation.

Social Media Usage On SAP Commerce Cloud Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 45.2% of SAP Commerce Cloud stores.
  • LinkedIn is used by 39.3% of SAP Commerce Cloud stores.
  • Instagram is used by 37.6% of SAP Commerce Cloud stores.
Type
Stores
Facebook
1,638
LinkedIn
1,423
Instagram
1,360
YouTube
1,234
Twitter
642
Pinterest
146
Tiktok
112
WhatsApp
50
Snapchat
11
Facebook Group
2

Contact Information On SAP Commerce Cloud Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 57% of SAP Commerce Cloud stores provide a phone number on their website
  • 37% of SAP Commerce Cloud stores have an email on their website
Type
Stores
Phone
2,046
Email
1,325

Top Categories For SAP Commerce Cloud Stores

Here is the breakdown of industry verticals for stores on SAP Commerce Cloud.

  • 10.0% of SAP Commerce Cloud stores sell Autos & Vehicles products.
  • 9.2% of SAP Commerce Cloud stores sell Home & Garden products.
  • 6.5% of SAP Commerce Cloud stores sell Jobs & Education products.

Top Countries For SAP Commerce Cloud Stores

Here are the top countries for stores using SAP Commerce Cloud.

  • 15.7% of SAP Commerce Cloud stores are in United States
  • 11.4% of SAP Commerce Cloud stores are in Germany
  • 6.2% of SAP Commerce Cloud stores are in Spain
  • 3.3% of SAP Commerce Cloud stores are in United Kingdom
Country
Stores
411
226
103
67
67

With a paid account, stores can also be segmented by region and city.

Number Of Employees For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of employees.

  • 42.2% of SAP Commerce Cloud stores have Unknown employees.
  • 21.7% of SAP Commerce Cloud stores have 1000 - 4999 employees.
  • 11.4% of SAP Commerce Cloud stores have 1 - 9 employees.
Employees
Stores
Unknown
1,529
1 - 9
411
10 - 24
58
25 - 49
149
50 - 99
97
100 - 249
207
250 - 999
231
1000 - 4999
784
5000+
155

Number Of Products Sold For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of products that they sell.

  • 22.3% of SAP Commerce Cloud stores sell 1 - 9 different products.
  • 12.8% of SAP Commerce Cloud stores sell 100 - 249 different products.
  • 11.6% of SAP Commerce Cloud stores sell 250000+ different products.
Products Sold
Stores
1 - 9
808
10 - 24
171
25 - 49
155
100 - 249
465
250 - 999
408
1000 - 4999
307
5000 - 9999
131
10000 - 24999
187
25000 - 99999
105
250000+
421

Top Technologies on SAP Commerce Cloud Stores

We're tracking 258 different technologies that have 26,340 collective installs on SAP Commerce Cloud stores.

  • Google Tag Manager is used by 82.9% of SAP Commerce Cloud stores.
  • Google Adsense is used by 68.9% of SAP Commerce Cloud stores.
  • reCAPTCHA is used by 60.4% of SAP Commerce Cloud stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all SAP Commerce Cloud stores.

Top Shipping Carriers Used By SAP Commerce Cloud Stores

  • UPS is used by 17.4% of SAP Commerce Cloud stores.
  • USPS is used by 14.8% of SAP Commerce Cloud stores.
  • DPD is used by 2.1% of SAP Commerce Cloud stores.

Here are the top 10 shipping carriers across all SAP Commerce Cloud stores.

Shipping Carrier
Stores
UPS
631
USPS
536
DPD
77
Fedex
51
GLS Parcel
18
Royal Mail
15
PostNord
11
Correos
7
Purolator
6
Australia Post
5

SAP Commerce Cloud Store Top-level Domain Distribution

.com is the most popular top-level domain for SAP Commerce Cloud stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 46.9% of SAP Commerce Cloud stores have a .com domain.
  • 10.0% of SAP Commerce Cloud stores have a .de domain.
  • 4.4% of SAP Commerce Cloud stores have a .es domain.
Top-level Domain
Stores
.com
1,698
.de
362
.es
161
.co.uk
89
.be
64
.nl
63
.ch
63
.fr
59
.se
55
.com.au
47

Top SAP Commerce Cloud Stores

Here are the top stores, powered by SAP Commerce Cloud, ordered by store rank.

Name
Domain
Rank
Created
CHANEL Official Website
78
2016/12/30
Trek Bikes
260
2016/12/30
Swarovski Official
304
2016/12/30
www.napaonline.com
310
2016/12/30
Pep Boys
316
2016/12/30

New SAP Commerce Cloud Stores

Here are the 0 highest-ranked stores added most recently.

Name
Domain
Rank
Created
Stroetmann24
6,300,601
2024/04/19
EJOT Greece
7,643,429
2024/04/19
Astron B2B Site
11,535,672
2024/04/19
Rowflooring Site ES
12,635,376
2024/04/19
feedercart7.com
6,128,686
2024/04/12

Stores Switching to SAP Commerce Cloud From Other Platforms

Over the last 90 days, SAP Commerce Cloud has taken 10 merchants from competitive ecommerce platforms.

Here are the top stores that have switched to SAP Commerce Cloud from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Fraiche
26,367
Shopify
2024/01/25
Green Mountain Coffee
149,383
Custom Cart
2024/03/25
Brakes Catering Equipment
502,248
Custom Cart
2024/01/24
Suavinex
1,290,999
Custom Cart
2024/02/26
eSuppliesMedical
1,492,479
BigCommerce
2024/03/11

Stores Switching from SAP Commerce Cloud To Other Platforms

Over the last 90 days, SAP Commerce Cloud has lost 15 merchants to competitive platforms.

Here are the top SAP Commerce Cloud stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
Kay
156
Custom Cart
2024/03/11
Zales Outlet
6,088
Custom Cart
2024/04/15
Nisbets Catering Equipment
39,244
Custom Cart
2024/04/19
MedicAnimal
93,062
Shopify
2024/03/04
Premmia
120,643
Salesforce Commerce Cloud
2024/02/26

Get more insights on SAP Commerce Cloud stores

Our search interface is easy to use and helps you find the SAP Commerce Cloud stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on SAP Commerce Cloud stores, create a free account and have a look for yourself.