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The State of SAP Commerce Cloud in 2022

Updated Dec 2 2022

SAP Commerce Cloud formerly known as Hybris, is an ecommerce platform that lets you build what you need swiftly, simplify buying processes, and turn ecommerce customers into brand advocates.

In this report, we'll cover the following essential statistics on SAP Commerce Cloud usage.

Download a complete list of SAP Commerce Cloud stores with a paid account.
Create a free account to get a feel for the data we provide.

SAP Commerce Cloud Growth

At present, there are 3,466 live stores running on the SAP Commerce Cloud platform.

Here is the historical growth of stores running SAP Commerce Cloud.

  • SAP Commerce Cloud stores increased 3.4% quarter-over-quarter in 2022 Q3.
  • SAP Commerce Cloud stores increased 8% year-over-year in 2022 Q3.
Quarter
New Active Stores
2017 Q1
59
2017 Q2
37
2017 Q3
29
2017 Q4
33
2018 Q1
104
2018 Q2
213
2018 Q3
61
2018 Q4
58
2019 Q1
383
2019 Q2
111
2019 Q3
158
2019 Q4
88
2020 Q1
146
2020 Q2
102
2020 Q3
129
2020 Q4
314
2021 Q1
150
2021 Q2
107
2021 Q3
92
2021 Q4
54
2022 Q1
52
2022 Q2
25
2022 Q3
110
2022 Q4 (to date)
149
Cumulative Stores by Quarter

It's hard to know exactly when a SAP Commerce Cloud store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On SAP Commerce Cloud Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 61.6% of SAP Commerce Cloud stores.
  • Instagram is used by 36.7% of SAP Commerce Cloud stores.
  • YouTube is used by 36.3% of SAP Commerce Cloud stores.
Type
Stores
Facebook
2,135
Instagram
1,271
YouTube
1,258
LinkedIn
1,148
Twitter
742
Pinterest
189
Tiktok
61
Snapchat
5
Facebook Group
4

Contact Information On SAP Commerce Cloud Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 60% of SAP Commerce Cloud stores provide a phone number on their website
  • 46% of SAP Commerce Cloud stores have an email on their website
Type
Stores
Phone
2,079
Email
1,593

Top Categories For SAP Commerce Cloud Stores

Here is the breakdown of industry verticals for stores on SAP Commerce Cloud.

  • 11.2% of SAP Commerce Cloud stores sell Home & Garden products.
  • 10.8% of SAP Commerce Cloud stores sell Autos & Vehicles products.
  • 7.0% of SAP Commerce Cloud stores sell Jobs & Education products.

Top Countries For SAP Commerce Cloud Stores

Here are the top countries for stores using SAP Commerce Cloud.

  • 17.6% of SAP Commerce Cloud stores are in United States
  • 11.7% of SAP Commerce Cloud stores are in Germany
  • 6.6% of SAP Commerce Cloud stores are in Spain
  • 3.6% of SAP Commerce Cloud stores are in United Kingdom
Country
Stores
404
228
111
68
62

With a paid account, stores can also be segmented by region and city.

Number Of Employees For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of employees.

  • 20.0% of SAP Commerce Cloud stores have 1000 - 4999 employees.
  • 9.8% of SAP Commerce Cloud stores have 1 - 9 employees.
  • 5.2% of SAP Commerce Cloud stores have 100 - 249 employees.
Employees
Stores
1 - 9
341
10 - 24
64
25 - 49
82
50 - 99
95
100 - 249
180
250 - 999
168
1000 - 4999
694
5000+
112

Number Of Products Sold For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of products that they sell.

  • 23.1% of SAP Commerce Cloud stores sell 1 - 9 different products.
  • 13.0% of SAP Commerce Cloud stores sell 100 - 249 different products.
  • 12.1% of SAP Commerce Cloud stores sell 250 - 999 different products.
Products Sold
Stores
1 - 9
799
10 - 24
177
25 - 49
170
100 - 249
452
250 - 999
421
1000 - 4999
314
5000 - 9999
153
10000 - 24999
210
25000 - 99999
115
250000+
415

Top Technologies on SAP Commerce Cloud Stores

We're tracking 185 different technologies that have 18,587 collective installs on SAP Commerce Cloud stores.

  • Google Tag Manager is used by 75.4% of SAP Commerce Cloud stores.
  • Google Adsense is used by 62.5% of SAP Commerce Cloud stores.
  • Google Ads Pixel is used by 46.1% of SAP Commerce Cloud stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all SAP Commerce Cloud stores.

Top Shipping Carriers Used By SAP Commerce Cloud Stores

  • UPS is used by 17.5% of SAP Commerce Cloud stores.
  • USPS is used by 14.8% of SAP Commerce Cloud stores.
  • DPD is used by 2.6% of SAP Commerce Cloud stores.

Here are the top 10 shipping carriers across all SAP Commerce Cloud stores.

Shipping Carrier
Stores
UPS
606
USPS
513
DPD
89
Fedex
50
Australia Post
19
GLS Parcel
18
Royal Mail
18
PostNord
9
DHL
8
Correos
5

SAP Commerce Cloud Store Top-level Domain Distribution

.com is the most popular top-level domain for SAP Commerce Cloud stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 47.1% of SAP Commerce Cloud stores have a .com domain.
  • 10.1% of SAP Commerce Cloud stores have a .de domain.
  • 3.9% of SAP Commerce Cloud stores have a .es domain.
Top-level Domain
Stores
.com
1,633
.de
349
.es
136
.co.uk
83
.nl
68
.fr
65
.pl
59
.ch
57
.be
54
.se
51

Top SAP Commerce Cloud Stores

Here are the top stores, powered by SAP Commerce Cloud, ordered by store rank.

Name
Domain
Rank
Created
株式会社ニトリ
75
2016/12/30
Primark
138
2016/12/30
Hobby Lobby
142
2016/12/30
TUI.co.uk
162
2020/08/07
Smyths Toys Superstores
173
2016/12/30

New SAP Commerce Cloud Stores

Here are the 5 highest-ranked stores added most recently.

Name
Domain
Rank
Created
backbayvet.vetsfirstchoice.com
351,387
2022/12/02
Arçelik İyiliği Aşkla Tasarlar
406,516
2022/12/02
www.rolexboutique-wynn-lasvegas.com
11,024,883
2022/12/02
Winkhaus
338,904
2022/11/25
firehousevet.vetsfirstchoice.com
346,095
2022/11/25

Stores Switching to SAP Commerce Cloud From Other Platforms

Over the last 90 days, SAP Commerce Cloud has taken 26 merchants from competitive ecommerce platforms.

Here are the top stores that have switched to SAP Commerce Cloud from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Bricorama
4,009
Magento
2022/10/28
Supermercado Minipreço Online
8,261
Custom Cart
2022/11/14
Dawlance
37,037
WooCommerce
2022/09/26
Shasa
44,027
Magento
2022/10/13
Brico Cash
44,858
Magento
2022/10/07

Stores Switching from SAP Commerce Cloud To Other Platforms

Over the last 90 days, SAP Commerce Cloud has lost 27 merchants to competitive platforms.

Here are the top SAP Commerce Cloud stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
Costco 好市多線上購物
510
Custom Cart
2022/10/03
Belkin US
1,393
Salesforce Commerce Cloud
2022/10/31
Arezzo
1,419
Custom Cart
2022/09/19
Legrand US
3,565
Custom Cart
2022/10/31
HearthSong
8,991
Shopify
2022/09/12

Get more insights on SAP Commerce Cloud stores

Our search interface is easy to use and helps you find the SAP Commerce Cloud stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on SAP Commerce Cloud stores, create a free account and have a look for yourself.