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The State of SAP Commerce Cloud in 2025

Updated Jun 27 2025

SAP Commerce Cloud formerly known as Hybris, is an ecommerce platform that lets you build what you need swiftly, simplify buying processes, and turn ecommerce customers into brand advocates.

In this report, we'll cover the following essential statistics on SAP Commerce Cloud usage.

Download a complete list of SAP Commerce Cloud stores with a paid account.
Create a free account to get a feel for the data we provide.

SAP Commerce Cloud Growth

At present, there are 3,102 live stores running on the SAP Commerce Cloud platform.

Here is the historical growth of stores running SAP Commerce Cloud.

  • SAP Commerce Cloud stores decreased -5.7% quarter-over-quarter in 2025 Q1.
  • SAP Commerce Cloud stores decreased -9% year-over-year in 2025 Q1.
Quarter
Active Stores
2020 Q4
2,149
2021 Q1
2,676
2021 Q2
2,917
2021 Q3
3,038
2021 Q4
3,594
2022 Q1
3,643
2022 Q2
3,497
2022 Q3
3,381
2022 Q4
3,415
2023 Q1
3,593
2023 Q2
3,610
2023 Q3
3,672
2023 Q4
3,642
2024 Q1
3,598
2024 Q2
3,561
2024 Q3
4,529
2024 Q4
3,378
2025 Q1
3,291
2025 Q2 (to date)
3,102
Active Stores by Quarter
2020 Q42021 Q12021 Q22021 Q32021 Q42022 Q12022 Q22022 Q32022 Q42023 Q12023 Q22023 Q32023 Q42024 Q12024 Q22024 Q32024 Q42025 Q12025 Q205001,0001,5002,0002,5003,0003,5004,0004,5005,000

Note: the store counts displayed in this section are based on actual historical store counts.

It's hard to know exactly when a SAP Commerce Cloud store was first created but we use a heuristic that includes historical DNS data which provides a reasonable approximation.

Social Media Usage On SAP Commerce Cloud Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 43.3% of SAP Commerce Cloud stores.
  • LinkedIn is used by 42.9% of SAP Commerce Cloud stores.
  • Instagram is used by 37.3% of SAP Commerce Cloud stores.
Type
Stores
Facebook
1,344
LinkedIn
1,330
Instagram
1,157
YouTube
1,132
Twitter
536
Pinterest
145
Tiktok
72
WhatsApp
37
Snapchat
3
Facebook Group
1

Contact Information On SAP Commerce Cloud Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 55% of SAP Commerce Cloud stores provide a phone number on their website
  • 36% of SAP Commerce Cloud stores have an email on their website
Type
Stores
Phone
1,700
Email
1,127

Top Categories For SAP Commerce Cloud Stores

Here is the breakdown of industry verticals for stores on SAP Commerce Cloud.

  • 14.8% of SAP Commerce Cloud stores sell Home & Garden products.
  • 10.3% of SAP Commerce Cloud stores sell Jobs & Education products.
  • 9.7% of SAP Commerce Cloud stores sell Autos & Vehicles products.
Home & GardenJobs & EducationAutos & VehiclesHealthBusiness & IndustrialComputersBooks & LiteratureApparelBeauty & FitnessFood & Drink

Top Countries For SAP Commerce Cloud Stores

Here are the top countries for stores using SAP Commerce Cloud.

  • 17.5% of SAP Commerce Cloud stores are in United States
  • 12.5% of SAP Commerce Cloud stores are in Germany
  • 5.2% of SAP Commerce Cloud stores are in Spain
  • 3.5% of SAP Commerce Cloud stores are in United Kingdom
Country
Stores
387
160
66
59
58
United StatesGermanySpainUnited KingdomFranceNetherlandsCanadaSwedenSwitzerland

With a paid account, stores can also be segmented by region and city.

Number Of Employees For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of employees.

  • 38.5% of SAP Commerce Cloud stores have Unknown employees.
  • 23.5% of SAP Commerce Cloud stores have 1000 - 4999 employees.
  • 11.4% of SAP Commerce Cloud stores have 1 - 9 employees.
Employees
Stores
Unknown
1,195
1 - 9
355
10 - 24
51
25 - 49
119
50 - 99
122
100 - 249
147
250 - 999
198
1000 - 4999
729
5000+
186
Unknown1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 49995000+

Number Of Products Sold For SAP Commerce Cloud Stores

Here is the breakdown of SAP Commerce Cloud stores by the number of products that they sell.

  • 22.2% of SAP Commerce Cloud stores sell 1 - 9 different products.
  • 14.6% of SAP Commerce Cloud stores sell 250000+ different products.
  • 11.9% of SAP Commerce Cloud stores sell 100 - 249 different products.
Products Sold
Stores
1 - 9
688
10 - 24
122
25 - 49
93
100 - 249
369
250 - 999
282
1000 - 4999
208
5000 - 9999
87
10000 - 24999
166
25000 - 99999
155
250000+
453
1 - 910 - 2425 - 49100 - 249250 - 9991000 - 49995000 - 999910000 - 2499925000 - 99999250000+

Top Technologies on SAP Commerce Cloud Stores

We're tracking 278 different technologies that have 24,643 collective installs on SAP Commerce Cloud stores.

  • Google Tag Manager is used by 81.8% of SAP Commerce Cloud stores.
  • Google Adsense is used by 67.4% of SAP Commerce Cloud stores.
  • reCAPTCHA is used by 52.1% of SAP Commerce Cloud stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all SAP Commerce Cloud stores.

Top Shipping Carriers Used By SAP Commerce Cloud Stores

  • UPS is used by 20.1% of SAP Commerce Cloud stores.
  • USPS is used by 17.0% of SAP Commerce Cloud stores.
  • Fedex is used by 1.3% of SAP Commerce Cloud stores.

Here are the top 10 shipping carriers across all SAP Commerce Cloud stores.

Shipping Carrier
Stores
UPS
623
USPS
526
Fedex
41
GLS Parcel
18
PostNord
9
Australia Post
7
Royal Mail
7
Purolator
6
Correos
6
DHL
6

SAP Commerce Cloud Store Top-level Domain Distribution

.com is the most popular top-level domain for SAP Commerce Cloud stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 47.8% of SAP Commerce Cloud stores have a .com domain.
  • 11.3% of SAP Commerce Cloud stores have a .de domain.
  • 4.2% of SAP Commerce Cloud stores have a .es domain.
Top-level Domain
Stores
.com
1,484
.de
351
.es
129
.co.uk
74
.nl
55
.se
47
.ch
46
.com.au
45
.fr
45
.be
44
.com.de.es.co.uk.nl.se.ch.com.au.fr.be

Top SAP Commerce Cloud Stores

Here are the top stores, powered by SAP Commerce Cloud, ordered by store rank.

Name
Domain
Rank
Created
CHANEL Official Website
152
2016/12/30
www.napaonline.com
164
2016/12/30
Oakley® US
345
2020/07/24
Trek Bikes
397
2016/12/30
Sportsman's Warehouse
598
2018/06/22

New SAP Commerce Cloud Stores

Here are the 0 highest-ranked stores added most recently.

Name
Domain
Rank
Created
CarrefourSA
crrfsmrktniz.shop
6,667,515
2025/06/27
CarrefourSA
carefrsndn-glirsmdi.shop
6,667,516
2025/06/27
Checkers ZA
12,025,642
2025/06/27
www.orientwatch.fr
555,688
2025/06/20
United States
12,024,195
2025/06/20

Stores Switching to SAP Commerce Cloud From Other Platforms

Over the last 90 days, SAP Commerce Cloud has taken 12 merchants from competitive ecommerce platforms.

Platform
Stores
Custom CartShopwareMagentoBigCommerce

Here are the top stores that have switched to SAP Commerce Cloud from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Rodan + Fields®
3,098
Custom Cart
2025/04/11
Christ
58,475
Custom Cart
2025/04/29
GE Appliances Canada
68,914
BigCommerce
2025/04/06
Sharjah Co
151,030
Custom Cart
2025/05/04
Wörner Medical Onlineshop
667,133
Shopware
2025/04/13

Stores Switching from SAP Commerce Cloud To Other Platforms

Over the last 90 days, SAP Commerce Cloud has lost 15 merchants to competitive platforms.

Platform
Stores
1
Custom CartMagentoVTEXShopifynopCommerce

Here are the top SAP Commerce Cloud stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
WEG
6,490
Custom Cart
2025/06/01
Watches of Switzerland
10,258
Shopify
2025/05/25
株式会社ニトリ
11,962
Custom Cart
2025/05/25
Mannings China
12,418
Magento
2025/06/01
Watches Of Switzerland UK
18,574
Custom Cart
2025/05/18

Get more insights on SAP Commerce Cloud stores

Our search interface is easy to use and helps you find the SAP Commerce Cloud stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on SAP Commerce Cloud stores, create a free account and have a look for yourself.