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Ecommerce stores using Freshdesk in Germany

Updated Mar 6 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 562 ecommerce stores in Germany.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed
  • Download a complete list of stores using Freshdesk with a paid account.
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    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 562 ecommerce stores in Germany.

    Top Stores using Freshdesk

    Here are the top 5 stores in Germany running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    SONOFF
    5,387
    2019/04/19
    zooplus
    15,377
    2016/12/30
    Buchhandlung Hugendubel
    16,451
    2016/12/30
    Bergzeit Outdoor Shop
    25,868
    2016/12/30
    BURG
    26,102
    2016/12/30

    Stores That Have Recently Installed Freshdesk

    Here are the stores in Germany that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    Mount Natural
    12,871,171
    2026/03/06
    INTEX Service Germany
    7,761,834
    2026/03/05
    Bearpaw GmbH
    11,700,755
    2026/03/05
    www.metallparadies.com
    3,585,085
    2026/03/04
    PEAKLUMEN GmbH
    7,480,417
    2026/03/04

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores in Germany with Freshdesk installed.

    • 31.7% of stores using Freshdesk are on Shopify
    • 27.8% of stores using Freshdesk are on Magento
    • 13.0% of stores using Freshdesk are on Custom Cart
    • 10.3% of stores using Freshdesk are on WooCommerce

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 17.1% of stores using Freshdesk sell Apparel products.
    • 11.6% of stores using Freshdesk sell Home & Garden products.
    • 6.0% of stores using Freshdesk sell Computers products.

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    • Domain type
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    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.