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Ecommerce stores using Freshdesk in India

Updated Jul 10 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 299 ecommerce stores in India.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

Download a complete list of stores using Freshdesk with a paid account.
Create a free account to get a feel for the data we provide.

Freshdesk Usage On Ecommerce Stores

Freshdesk is currently installed on 299 ecommerce stores in India.

Top Stores using Freshdesk

Here are the top 5 stores in India running Freshdesk ordered by store rank.

Name
Domain
Rank
Created
Upstox
1,247
2016/12/30
Shiprocket
4,813
2016/12/30
cult.fit
10,208
2021/05/28
Blue Tokai Coffee Roasters
11,227
2016/12/30
Wellversed
11,533
2019/06/14

Stores That Have Recently Installed Freshdesk

Here are the stores in India that have installed Freshdesk most recently.

Name
Domain
Rank
Installed At
CodeMarkets
11,424,701
2026/07/09
Master Any Exam
8,439,543
2026/07/07
Shop Kotronics
6,707,185
2026/07/02
kksacademy.shop
kksacademy.shop
7,380,503
2026/06/26
Ancestry
251,823
2026/06/22

Top Ecommerce Platforms for stores using Freshdesk

Here is the ecommerce platform breakdown for stores in India with Freshdesk installed.

  • 37.8% of stores using Freshdesk are on Shopify
  • 35.5% of stores using Freshdesk are on Custom Cart
  • 19.1% of stores using Freshdesk are on WooCommerce
  • 4.3% of stores using Freshdesk are on Magento

Top Categories for stores using Freshdesk

Here are the top 10 industry verticals for stores using Freshdesk.

  • 23.7% of stores using Freshdesk sell Apparel products.
  • 10.4% of stores using Freshdesk sell Home & Garden products.
  • 10.0% of stores using Freshdesk sell Internet products.
  • 8.4% of stores using Freshdesk sell Computers products.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
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  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
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For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.