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Ecommerce stores using Freshdesk in India

Updated Jul 3 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 303 ecommerce stores in India.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

Download a complete list of stores using Freshdesk with a paid account.
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Freshdesk Usage On Ecommerce Stores

Freshdesk is currently installed on 303 ecommerce stores in India.

Top Stores using Freshdesk

Here are the top 5 stores in India running Freshdesk ordered by store rank.

Name
Domain
Rank
Created
Upstox
1,245
2016/12/30
Tickertape
2,303
2021/06/04
Shiprocket
4,815
2016/12/30
Lakmé
8,740
2018/12/21
cult.fit
10,187
2021/05/28

Stores That Have Recently Installed Freshdesk

Here are the stores in India that have installed Freshdesk most recently.

Name
Domain
Rank
Installed At
Shop Kotronics
7,888,536
2026/07/02
kksacademy.shop
kksacademy.shop
7,452,641
2026/06/26
Ancestry
251,809
2026/06/22
Five Morsels of Love
12,549,205
2026/06/20
KuberBox
6,165,588
2026/06/13

Top Ecommerce Platforms for stores using Freshdesk

Here is the ecommerce platform breakdown for stores in India with Freshdesk installed.

  • 38.3% of stores using Freshdesk are on Shopify
  • 35.0% of stores using Freshdesk are on Custom Cart
  • 18.8% of stores using Freshdesk are on WooCommerce
  • 4.6% of stores using Freshdesk are on Magento

Top Categories for stores using Freshdesk

Here are the top 10 industry verticals for stores using Freshdesk.

  • 23.4% of stores using Freshdesk sell Apparel products.
  • 10.6% of stores using Freshdesk sell Internet products.
  • 10.2% of stores using Freshdesk sell Home & Garden products.
  • 8.3% of stores using Freshdesk sell Computers products.

Get more insights on stores

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  • Social Media accounts
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  • Top-level domains
  • Domain status
  • Domain type
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Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.