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Ecommerce stores using Freshdesk in India

Updated Jan 23 2026

Freshdesk offers Omnichannel, AI-driven or Self Service solution for customer service.

Get more information from the Freshdesk website.

Freshdesk is currently installed on 339 ecommerce stores in India.

In this report, we'll cover the following statistics on usage of Freshdesk on ecommerce stores.

  • Freshdesk usage on ecommerce stores
  • Top stores using Freshdesk
  • Stores that have recently installed Freshdesk
  • Top ecommerce platforms for stores with Freshdesk installed
  • Top categories for stores with Freshdesk installed

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    Freshdesk Usage On Ecommerce Stores

    Freshdesk is currently installed on 339 ecommerce stores in India.

    Top Stores using Freshdesk

    Here are the top 5 stores in India running Freshdesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Upstox
    upstox.com
    1,457
    2016/12/30
    Tickertape
    www.tickertape.in
    3,323
    2021/06/04
    Mirraw
    www.mirraw.com
    4,002
    2016/12/30
    cult.fit
    www.cult.fit
    4,597
    2021/05/28
    Shiprocket
    www.shiprocket.in
    5,005
    2016/12/30

    Stores That Have Recently Installed Freshdesk

    Here are the stores in India that have installed Freshdesk most recently.

    Name
    Domain
    Rank
    Installed At
    AbdulShoppee
    shop.zaidqureshi.com
    12,528,286
    2026/01/24
    Wellversed
    wellversed.in
    16,415
    2026/01/23
    investwisely.in
    investwisely.in
    6,966,255
    2026/01/23
    AATUSA Store
    aatusa.in
    10,595,726
    2026/01/14
    Shaadi.com
    my.jainshaadi.in
    12,765,282
    2026/01/14

    Top Ecommerce Platforms for stores using Freshdesk

    Here is the ecommerce platform breakdown for stores in India with Freshdesk installed.

    • 37.8% of stores using Freshdesk are on Shopify
    • 34.8% of stores using Freshdesk are on Custom Cart
    • 19.2% of stores using Freshdesk are on WooCommerce
    • 4.4% of stores using Freshdesk are on Magento
    Top-level Domain
    Stores
    Shopify
    128
    Custom Cart
    118
    WooCommerce
    65
    Magento
    15
    ShopBase
    3
    Dukaan
    2
    Ecwid
    2
    Odoo
    1
    Thinkific
    1
    Graphy
    1
    OpenCart
    1
    SAP Commerce Cloud
    1
    Wix
    1

    Top Categories for stores using Freshdesk

    Here are the top 10 industry verticals for stores using Freshdesk.

    • 24.2% of stores using Freshdesk sell Apparel products.
    • 9.1% of stores using Freshdesk sell Internet products.
    • 8.8% of stores using Freshdesk sell Computers products.
    • 8.8% of stores using Freshdesk sell Home & Garden products.
    Category
    Stores
    Apparel
    82
    Internet
    31
    Computers
    30
    Home & Garden
    30
    None
    26
    Beauty & Fitness
    23
    Business & Industrial
    23
    Consumer Electronics
    20
    Food & Drink
    20
    People & Society
    16

    Get more insights on stores

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    • Domain type
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