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Ecommerce stores using Salesforce Live Agent

Updated Dec 5 2025

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 1,778 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 1,778 ecommerce stores.

    • Installs for Salesforce Live Agent increased 0.2% quarter-over-quarter.
    • Installs for Salesforce Live Agent decreased -25.5% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 5 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    Nike. Just Do It
    www.nike.com
    16
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    21
    2016/12/30
    Getty Images
    www.gettyimages.com
    24
    2016/12/30
    Pizza Hut
    www.pizzahut.com
    55
    2021/04/09
    Peacock
    www.peacocktv.com
    76
    2021/04/09

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    SI
    si.shop.abb.com
    12,227,285
    2025/12/06
    Hotti
    support.hotti.com
    12,264,221
    2025/12/06
    PinaDate
    support.pinadate.com
    12,472,239
    2025/12/06
    ZenDate
    support.zendate.com
    12,247,641
    2025/12/06
    Your Travel Mates
    support.yourtravelmates.com
    12,271,471
    2025/12/06

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 34.4% of stores using Salesforce Live Agent are on Custom Cart
    • 29.3% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 9.1% of stores using Salesforce Live Agent are on Shopify
    • 8.7% of stores using Salesforce Live Agent are on Magento
    Top-level Domain
    Stores
    Custom Cart
    612
    Salesforce Commerce Cloud
    521
    Shopify
    161
    Magento
    154
    WooCommerce
    101
    HCL Commerce
    52
    Drupal Commerce
    51
    SAP Commerce Cloud
    35
    BigCommerce
    28
    VTEX
    19
    nopCommerce
    10
    Sitecore Commerce
    10
    PrestaShop
    5
    Wix
    3
    ShopWP
    2
    Oracle Commerce
    2
    Shopware
    2
    OpenCart
    2
    Volusion
    1
    Spree Commerce
    1

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 24.5% of stores using Salesforce Live Agent sell Apparel products.
    • 18.6% of stores using Salesforce Live Agent sell Home & Garden products.
    • 6.1% of stores using Salesforce Live Agent sell Computers products.
    Category
    Stores
    Apparel
    436
    Home & Garden
    331
    None
    289
    Computers
    108
    Beauty & Fitness
    104
    Business & Industrial
    89
    Food & Drink
    87
    Health
    64
    People & Society
    63
    Sports
    57

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 25.0% of stores using Salesforce Live Agent are in United States
    • 16.9% of stores using Salesforce Live Agent are in Unknown
    • 5.3% of stores using Salesforce Live Agent are in United Kingdom
    • 4.0% of stores using Salesforce Live Agent are in Canada
    Country
    Stores
    United States
    444
    None
    301
    United Kingdom
    95
    Canada
    72
    Italy
    60
    Australia
    53
    Germany
    53
    France
    47
    Spain
    44
    Switzerland
    39

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.