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Ecommerce stores using Salesforce Live Agent

Updated Nov 8 2024

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 27,067 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 27,067 ecommerce stores.

    • Installs for Salesforce Live Agent decreased -0.2% quarter-over-quarter.
    • Installs for Salesforce Live Agent increased 8.7% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 0 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    Shutterstock
    www.shutterstock.com
    14
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    18
    2016/12/30
    KAYAK
    www.kayak.com
    31
    2016/12/30
    adidas US
    www.adidas.com
    37
    2016/12/30
    HP
    www.hp.com
    47
    2020/06/12

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    ourcupboard.com
    ourcupboard.com
    4,907,724
    2024/11/09
    vistatherapy.com
    vistatherapy.com
    4,946,907
    2024/11/09
    Coleman
    happywehugs.shop.fastandship.shop
    13,137,966
    2024/11/08
    www.happywehugs.shop
    www.happywehugs.shop
    7,389,880
    2024/11/08
    SKISHOPMAYRHOFEN.COM
    www.skishopmayrhofen.com
    8,432,993
    2024/11/08

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 30.0% of stores using Salesforce Live Agent are on Custom Cart
    • 19.0% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 18.5% of stores using Salesforce Live Agent are on WooCommerce
    • 12.6% of stores using Salesforce Live Agent are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    8,116
    Salesforce Commerce Cloud
    5,138
    WooCommerce
    5,016
    Shopify
    3,415
    Magento
    2,855
    BigCommerce
    324
    Ecwid
    286
    Drupal Commerce
    202
    PrestaShop
    175
    SAP Commerce Cloud
    152
    Squarespace
    129
    VTEX
    103
    Wix
    82
    NetSuite SuiteCommerce
    76
    Thinkific
    62
    ePages
    59
    nopCommerce
    56
    Shopware
    51
    OpenCart
    50
    Odoo
    50

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 10.5% of stores using Salesforce Live Agent sell Apparel products.
    • 6.9% of stores using Salesforce Live Agent sell Home & Garden products.
    • 5.0% of stores using Salesforce Live Agent sell Business & Industrial products.
    Category
    Stores
    None
    12,645
    Apparel
    2,847
    Home & Garden
    1,875
    Business & Industrial
    1,351
    Beauty & Fitness
    1,157
    People & Society
    1,061
    Sports
    929
    Computers
    898
    Jobs & Education
    887
    Health
    878

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 23.8% of stores using Salesforce Live Agent are in United States
    • 23.5% of stores using Salesforce Live Agent are in Unknown
    • 8.0% of stores using Salesforce Live Agent are in Spain
    • 4.7% of stores using Salesforce Live Agent are in United Kingdom
    Country
    Stores
    United States
    6,446
    None
    6,358
    Spain
    2,156
    United Kingdom
    1,285
    Australia
    892
    Germany
    812
    Canada
    806
    France
    661
    Denmark
    576
    Italy
    526

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.