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Ecommerce stores using Salesforce Live Agent

Updated Feb 6 2026

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 3,667 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 3,667 ecommerce stores.

    • Installs for Salesforce Live Agent increased 4.2% quarter-over-quarter.
    • Installs for Salesforce Live Agent increased 54.2% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 5 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    Nike. Just Do It
    www.nike.com
    15
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    19
    2016/12/30
    Getty Images
    www.gettyimages.com
    21
    2016/12/30
    Official LEGO® Shop CA
    www.lego.com
    37
    2016/12/30
    Peacock
    www.peacocktv.com
    72
    2021/04/09

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    Schrödinger Customer Portal
    my.schrodinger.com
    11,972,680
    2026/02/08
    www.valserservice.ch
    www.valserservice.ch
    1,923,465
    2026/02/07
    www.fordblueadvantage.com
    www.fordblueadvantage.com
    236,979
    2026/02/07
    Curb Appeal by Rocket
    curbappealbyrocket.com
    6,071,420
    2026/02/07
    www.lfgpartners.com.au
    www.lfgpartners.com.au
    4,883,605
    2026/02/07

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 41.7% of stores using Salesforce Live Agent are on Custom Cart
    • 17.5% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 10.9% of stores using Salesforce Live Agent are on Drupal Commerce
    • 8.9% of stores using Salesforce Live Agent are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    1,528
    Salesforce Commerce Cloud
    642
    Drupal Commerce
    399
    Shopify
    328
    Magento
    314
    WooCommerce
    172
    HCL Commerce
    64
    BigCommerce
    48
    SAP Commerce Cloud
    39
    VTEX
    30
    Sitecore Commerce
    23
    Linx Commerce
    14
    nopCommerce
    13
    PrestaShop
    10
    Wix
    9
    neto
    6
    Ecwid
    5
    OpenCart
    3
    ShopWP
    2
    Oracle Commerce
    2

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 21.2% of stores using Salesforce Live Agent sell Apparel products.
    • 13.7% of stores using Salesforce Live Agent sell Home & Garden products.
    • 7.6% of stores using Salesforce Live Agent sell Jobs & Education products.
    Category
    Stores
    None
    931
    Apparel
    777
    Home & Garden
    501
    Jobs & Education
    278
    Beauty & Fitness
    201
    Business & Industrial
    183
    Computers
    163
    Food & Drink
    121
    Health
    108
    Sports
    98

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 28.7% of stores using Salesforce Live Agent are in United States
    • 19.2% of stores using Salesforce Live Agent are in Unknown
    • 5.6% of stores using Salesforce Live Agent are in Italy
    • 4.7% of stores using Salesforce Live Agent are in Spain
    Country
    Stores
    United States
    1,052
    None
    704
    Italy
    204
    Spain
    171
    United Kingdom
    161
    Canada
    149
    Australia
    127
    Germany
    82
    France
    72
    Netherlands
    56

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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