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Ecommerce stores using Salesforce Live Agent

Updated Jan 16 2026

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 1,574 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 1,574 ecommerce stores.

    • Installs for Salesforce Live Agent increased 1.6% quarter-over-quarter.
    • Installs for Salesforce Live Agent decreased -33.6% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 5 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    Nike. Just Do It
    www.nike.com
    16
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    19
    2016/12/30
    Getty Images
    www.gettyimages.com
    21
    2016/12/30
    Peacock
    www.peacocktv.com
    71
    2021/04/09
    New Balance
    www.newbalance.com
    76
    2016/12/30

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    Free People
    freopoepla.top
    6,471,835
    2026/01/16
    Vuse UK
    pre-prod-vuse-gb.myshopify.com
    11,930,287
    2026/01/16
    The Mall
    businessbankingsit.standardbank.co.za
    11,690,798
    2026/01/15
    Canon Italia
    canon.it
    26,245
    2026/01/14
    Designer Swimsuits & Resortwear
    www.tahitistreet.com
    3,664,308
    2026/01/12

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 34.0% of stores using Salesforce Live Agent are on Custom Cart
    • 27.8% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 10.0% of stores using Salesforce Live Agent are on Shopify
    • 9.7% of stores using Salesforce Live Agent are on Magento
    Top-level Domain
    Stores
    Custom Cart
    535
    Salesforce Commerce Cloud
    437
    Shopify
    158
    Magento
    153
    WooCommerce
    105
    HCL Commerce
    54
    SAP Commerce Cloud
    33
    BigCommerce
    28
    VTEX
    18
    Drupal Commerce
    13
    nopCommerce
    10
    Sitecore Commerce
    7
    PrestaShop
    5
    ShopWP
    2
    Oracle Commerce
    2
    Shopware
    2
    Miva Merchant
    2
    OpenCart
    2
    Volusion
    1
    Spree Commerce
    1

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 24.5% of stores using Salesforce Live Agent sell Apparel products.
    • 19.2% of stores using Salesforce Live Agent sell Home & Garden products.
    • 6.6% of stores using Salesforce Live Agent sell Computers products.
    Category
    Stores
    Apparel
    386
    Home & Garden
    302
    None
    264
    Computers
    104
    Beauty & Fitness
    94
    Food & Drink
    76
    Health
    66
    Business & Industrial
    63
    People & Society
    57
    Consumer Electronics
    54

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 23.6% of stores using Salesforce Live Agent are in United States
    • 15.4% of stores using Salesforce Live Agent are in Unknown
    • 5.6% of stores using Salesforce Live Agent are in United Kingdom
    • 4.3% of stores using Salesforce Live Agent are in Canada
    Country
    Stores
    United States
    372
    None
    243
    United Kingdom
    88
    Canada
    68
    Italy
    59
    Australia
    49
    Germany
    47
    France
    41
    Spain
    40
    Switzerland
    37

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.