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Ecommerce stores using Salesforce Live Agent

Updated Feb 27 2026

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 25,202 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 25,202 ecommerce stores.

    • Installs for Salesforce Live Agent decreased -3.3% quarter-over-quarter.
    • Installs for Salesforce Live Agent increased 58.3% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 5 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    Amazon
    www.amazon.com
    1
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    18
    2016/12/30
    Cinemark Theatres
    www.cinemark.com
    46
    2016/12/30
    LOUIS VUITTON
    www.louisvuitton.com
    58
    2020/08/14
    Allegro
    allegro.pl
    59
    2016/12/30

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    Focus Digital
    uat.rvlthecurriculum.com
    12,338,501
    2026/02/28
    to Solace Support Portal!
    support.solace.com
    11,674,193
    2026/02/28
    dss.sbgts.com
    dss.sbgts.com
    12,674,924
    2026/02/28
    Newsletter Gazzetta Ufficiale
    notizie.ipzs.it
    12,753,306
    2026/02/28
    to LWC Communities!
    sbecs.treasury.gov
    11,732,695
    2026/02/28

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 21.6% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 20.2% of stores using Salesforce Live Agent are on Custom Cart
    • 18.2% of stores using Salesforce Live Agent are on WooCommerce
    • 14.3% of stores using Salesforce Live Agent are on Shopify
    Top-level Domain
    Stores
    Salesforce Commerce Cloud
    5,454
    Custom Cart
    5,091
    WooCommerce
    4,596
    Shopify
    3,599
    Magento
    2,851
    SAP Commerce Cloud
    620
    Drupal Commerce
    493
    BigCommerce
    265
    VTEX
    208
    Wix
    195
    PrestaShop
    178
    Squarespace
    141
    Ecwid
    121
    HCL Commerce
    119
    NetSuite SuiteCommerce
    80
    Odoo
    73
    Sitecore Commerce
    68
    Thinkific
    64
    GoDaddy Online Store
    57
    Shopware
    51

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 17.0% of stores using Salesforce Live Agent sell Apparel products.
    • 10.3% of stores using Salesforce Live Agent sell Home & Garden products.
    • 10.1% of stores using Salesforce Live Agent sell Health products.
    Category
    Stores
    Apparel
    4,296
    None
    3,973
    Home & Garden
    2,585
    Health
    2,538
    Beauty & Fitness
    1,653
    Business & Industrial
    1,571
    Jobs & Education
    1,448
    Computers
    1,163
    People & Society
    1,144
    Sports
    1,007

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 24.9% of stores using Salesforce Live Agent are in United States
    • 21.5% of stores using Salesforce Live Agent are in Unknown
    • 6.7% of stores using Salesforce Live Agent are in Spain
    • 4.6% of stores using Salesforce Live Agent are in United Kingdom
    Country
    Stores
    United States
    6,280
    None
    5,428
    Spain
    1,679
    United Kingdom
    1,168
    Italy
    828
    Australia
    815
    Germany
    745
    Canada
    734
    France
    647
    Denmark
    617

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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