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Ecommerce stores using Salesforce Live Agent

Updated Dec 13 2024

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 26,971 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 26,971 ecommerce stores.

    • Installs for Salesforce Live Agent increased 201.3% quarter-over-quarter.
    • Installs for Salesforce Live Agent increased 1.9% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 0 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    Shutterstock
    www.shutterstock.com
    12
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    18
    2016/12/30
    KAYAK
    www.kayak.com
    33
    2016/12/30
    adidas US
    www.adidas.com
    36
    2016/12/30
    HP
    www.hp.com
    44
    2020/06/12

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    Shop Star Furniture
    rr8.star-furniture.shop
    13,011,318
    2024/12/14
    Shop Star Furniture
    rr9.star-furniture.shop
    13,050,753
    2024/12/14
    happywehugs.shop
    happywehugs.shop
    7,781,704
    2024/12/14
    Stockmann
    info.stockmann.lv
    12,795,017
    2024/12/12
    404 Not Found
    sg.eufy.com
    11,384,593
    2024/12/12

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 30.0% of stores using Salesforce Live Agent are on Custom Cart
    • 19.1% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 18.7% of stores using Salesforce Live Agent are on WooCommerce
    • 12.7% of stores using Salesforce Live Agent are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    8,085
    Salesforce Commerce Cloud
    5,158
    WooCommerce
    5,036
    Shopify
    3,425
    Magento
    2,810
    BigCommerce
    326
    Ecwid
    282
    PrestaShop
    170
    SAP Commerce Cloud
    151
    Drupal Commerce
    142
    Squarespace
    133
    VTEX
    103
    NetSuite SuiteCommerce
    86
    Thinkific
    61
    Wix
    61
    ePages
    57
    Shopware
    56
    nopCommerce
    51
    OpenCart
    50
    Odoo
    50

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 10.4% of stores using Salesforce Live Agent sell Apparel products.
    • 7.2% of stores using Salesforce Live Agent sell Home & Garden products.
    • 4.9% of stores using Salesforce Live Agent sell Business & Industrial products.
    Category
    Stores
    None
    12,623
    Apparel
    2,811
    Home & Garden
    1,932
    Business & Industrial
    1,310
    Beauty & Fitness
    1,176
    People & Society
    1,046
    Computers
    919
    Sports
    911
    Health
    862
    Jobs & Education
    809

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 23.9% of stores using Salesforce Live Agent are in United States
    • 23.4% of stores using Salesforce Live Agent are in Unknown
    • 7.8% of stores using Salesforce Live Agent are in Spain
    • 4.7% of stores using Salesforce Live Agent are in United Kingdom
    Country
    Stores
    United States
    6,442
    None
    6,321
    Spain
    2,113
    United Kingdom
    1,256
    Australia
    899
    Germany
    795
    Canada
    793
    France
    652
    Denmark
    596
    Italy
    544

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.