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Ecommerce stores using Salesforce Live Agent

Updated Aug 28 2026

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 4,163 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

Download a complete list of stores using Salesforce Live Agent with a paid account.
Create a free account to get a feel for the data we provide.

Salesforce Live Agent Usage On Ecommerce Stores

Salesforce Live Agent is currently installed on 4,163 ecommerce stores.

  • Installs for Salesforce Live Agent increased 1.0% quarter-over-quarter.
  • Installs for Salesforce Live Agent increased 132.1% year-over-year.
Installs of Salesforce Live Agent over Time

Top Stores using Salesforce Live Agent

Here are the top 5 stores running Salesforce Live Agent ordered by store rank.

Name
Domain
Rank
Created
Nike. Just Do It
12
2016/12/30
Official LEGO® Shop CA
22
2016/12/30
Getty Images
28
2016/12/30
Pizza Hut
59
2021/04/09
Peacock
60
2021/04/09

Stores That Have Recently Installed Salesforce Live Agent

Here are the stores that have installed Salesforce Live Agent most recently.

Name
Domain
Rank
Installed At
help.esw.com
12,155,408
2026/08/29
GlobalNxt University
13,456,068
2026/08/29
to LWC Communities!
13,719,463
2026/08/29
maybee
7,524,427
2026/08/29
Beeline
7,557,745
2026/08/29

Top Ecommerce Platforms for stores using Salesforce Live Agent

Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

  • 57.3% of stores using Salesforce Live Agent are on Custom Cart
  • 14.2% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
  • 9.1% of stores using Salesforce Live Agent are on Shopify
  • 6.4% of stores using Salesforce Live Agent are on Magento

Top Categories for stores using Salesforce Live Agent

Here are the top 10 industry verticals for stores using Salesforce Live Agent.

  • 18.2% of stores using Salesforce Live Agent sell Apparel products.
  • 12.0% of stores using Salesforce Live Agent sell Home & Garden products.
  • 5.4% of stores using Salesforce Live Agent sell Beauty & Fitness products.
Category
Stores
None
1,528
758
166
133
115

Top Countries for stores using Salesforce Live Agent

Here is the country platform breakdown for stores with Salesforce Live Agent installed.

  • 29.7% of stores using Salesforce Live Agent are in Unknown
  • 18.3% of stores using Salesforce Live Agent are in United States
  • 5.8% of stores using Salesforce Live Agent are in Italy
  • 5.2% of stores using Salesforce Live Agent are in Spain
Country
Stores
None
1,235
240
218
149
141
104
85

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.