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Ecommerce stores using Salesforce Live Agent

Updated Apr 19 2024

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 24,050 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 24,050 ecommerce stores.

    • Installs for Salesforce Live Agent increased 13.9% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 0 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    17
    2016/12/30
    Rakuten
    www.rakuten.co.jp
    21
    2016/12/30
    Shutterstock
    www.shutterstock.com
    25
    2016/12/30
    KAYAK
    www.kayak.com
    29
    2016/12/30
    UGG® Official
    www.ugg.com
    48
    2017/09/29

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    TANE Mexico 1942
    us.tane.com
    11,393,384
    2024/04/18
    TANE
    mx.tane.com
    11,394,144
    2024/04/18
    Product Entry
    repair.nikonusa.com
    11,380,729
    2024/04/18
    wwoomqis.top
    wwoomqis.top
    6,359,063
    2024/04/18
    Heathrow
    qa.dp.heathrow.com
    11,505,547
    2024/04/17

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 21.8% of stores using Salesforce Live Agent are on WooCommerce
    • 21.2% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 20.8% of stores using Salesforce Live Agent are on Custom Cart
    • 12.8% of stores using Salesforce Live Agent are on Shopify
    Top-level Domain
    Stores
    WooCommerce
    5,240
    Salesforce Commerce Cloud
    5,105
    Custom Cart
    4,991
    Shopify
    3,081
    Magento
    2,848
    Drupal Commerce
    471
    BigCommerce
    313
    Ecwid
    223
    SAP Commerce Cloud
    206
    PrestaShop
    158
    Squarespace
    132
    VTEX
    108
    HCL Commerce
    93
    ePages
    76
    NetSuite SuiteCommerce
    74
    Wix
    69
    OEMSaaS
    58
    OpenCart
    57
    nopCommerce
    50
    Shopware
    50

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 12.9% of stores using Salesforce Live Agent sell Apparel products.
    • 7.6% of stores using Salesforce Live Agent sell Home & Garden products.
    • 5.2% of stores using Salesforce Live Agent sell Business & Industrial products.
    Category
    Stores
    None
    9,827
    Apparel
    3,105
    Home & Garden
    1,826
    Business & Industrial
    1,252
    Jobs & Education
    1,063
    Beauty & Fitness
    1,058
    People & Society
    964
    Sports
    955
    Health
    882
    Computers
    842

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 26.7% of stores using Salesforce Live Agent are in United States
    • 19.5% of stores using Salesforce Live Agent are in Unknown
    • 9.0% of stores using Salesforce Live Agent are in Spain
    • 4.8% of stores using Salesforce Live Agent are in United Kingdom
    Country
    Stores
    United States
    6,418
    None
    4,689
    Spain
    2,170
    United Kingdom
    1,156
    Australia
    850
    Germany
    729
    Canada
    702
    France
    593
    Denmark
    498
    Netherlands
    471

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.