Ecommerce stores using Salesforce Live Agent

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 3,961 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

• Salesforce Live Agent usage on ecommerce stores
• Top stores using Salesforce Live Agent
• Stores that have recently installed Salesforce Live Agent
• Top ecommerce platforms for stores with Salesforce Live Agent installed
• Top categories for stores with Salesforce Live Agent installed
• Top countries for stores with Salesforce Live Agent installed

Salesforce Live Agent Usage On Ecommerce Stores

Salesforce Live Agent is currently installed on 3,961 ecommerce stores.

• Installs for Salesforce Live Agent decreased -9.2% quarter-over-quarter.
• Installs for Salesforce Live Agent increased 109.1% year-over-year.

Top Stores using Salesforce Live Agent

Here are the top 5 stores running Salesforce Live Agent ordered by store rank.

Stores That Have Recently Installed Salesforce Live Agent

Here are the stores that have installed Salesforce Live Agent most recently.

Top Ecommerce Platforms for stores using Salesforce Live Agent

Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

• 56.7% of stores using Salesforce Live Agent are on Custom Cart
• 13.8% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
• 8.8% of stores using Salesforce Live Agent are on Shopify
• 7.0% of stores using Salesforce Live Agent are on Magento

Top Categories for stores using Salesforce Live Agent

Here are the top 10 industry verticals for stores using Salesforce Live Agent.

• 18.9% of stores using Salesforce Live Agent sell Apparel products.
• 12.2% of stores using Salesforce Live Agent sell Home & Garden products.
• 4.8% of stores using Salesforce Live Agent sell Beauty & Fitness products.

Top Countries for stores using Salesforce Live Agent

Here is the country platform breakdown for stores with Salesforce Live Agent installed.

• 28.8% of stores using Salesforce Live Agent are in Unknown
• 18.6% of stores using Salesforce Live Agent are in United States
• 6.0% of stores using Salesforce Live Agent are in Italy
• 5.3% of stores using Salesforce Live Agent are in Spain

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

• Social Media accounts
• Email address
• Phone numbers
• Country
• Installed Apps
• Creation date
• Platform
• Top-level domains
• Domain status
• Domain type

Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.

• The State of Ecommerce