The State of NetSuite SuiteCommerce in 2023

NetSuite SuiteCommerce enables businesses to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly connects ecommerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service.

In this report, we'll cover the following essential statistics on NetSuite SuiteCommerce usage.

• NetSuite SuiteCommerce growth
• Social media usage on NetSuite SuiteCommerce stores
• Contact information on NetSuite SuiteCommerce stores
• Top categories for NetSuite SuiteCommerce stores
• Top countries for NetSuite SuiteCommerce stores
• Number of employees for NetSuite SuiteCommerce stores
• Number of products sold for NetSuite SuiteCommerce stores
• Top NetSuite SuiteCommerce technologies
• Top Shipping Carriers used by NetSuite SuiteCommerce stores
• NetSuite SuiteCommerce store top-level domain distribution
• Top NetSuite SuiteCommerce stores
• New NetSuite SuiteCommerce stores
• Stores switching to NetSuite SuiteCommerce from other platforms
• Stores switching from NetSuite SuiteCommerce to other platforms

NetSuite SuiteCommerce Growth

At present, there are 3,259 live stores running on the NetSuite SuiteCommerce platform.

Here is the historical growth of stores running NetSuite SuiteCommerce.

• NetSuite SuiteCommerce stores increased 13.6% quarter-over-quarter in 2023 Q3.
• NetSuite SuiteCommerce stores increased 92% year-over-year in 2023 Q3.

Note: the store counts displayed in this section are based on actual historical store counts.

It's hard to know exactly when a NetSuite SuiteCommerce store was first created but we use a heuristic that includes historical DNS data which provides a reasonable approximation.

Social Media Usage On NetSuite SuiteCommerce Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

• Facebook is used by 36.8% of NetSuite SuiteCommerce stores.
• LinkedIn is used by 31.6% of NetSuite SuiteCommerce stores.
• Instagram is used by 28.2% of NetSuite SuiteCommerce stores.

Contact Information On NetSuite SuiteCommerce Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

• 49% of NetSuite SuiteCommerce stores provide a phone number on their website
• 34% of NetSuite SuiteCommerce stores have an email on their website

Top Categories For NetSuite SuiteCommerce Stores

Here is the breakdown of industry verticals for stores on NetSuite SuiteCommerce.

• 15.7% of NetSuite SuiteCommerce stores sell Home & Garden products.
• 8.7% of NetSuite SuiteCommerce stores sell Business & Industrial products.
• 7.5% of NetSuite SuiteCommerce stores sell Computers products.

Top Countries For NetSuite SuiteCommerce Stores

Here are the top countries for stores using NetSuite SuiteCommerce.

• 36.8% of NetSuite SuiteCommerce stores are in United States
• 3.7% of NetSuite SuiteCommerce stores are in Australia
• 3.3% of NetSuite SuiteCommerce stores are in Canada
• 2.7% of NetSuite SuiteCommerce stores are in United Kingdom

With a paid account, stores can also be segmented by region and city.

Number Of Employees For NetSuite SuiteCommerce Stores

Here is the breakdown of NetSuite SuiteCommerce stores by the number of employees.

• 77.6% of NetSuite SuiteCommerce stores have Unknown employees.
• 4.0% of NetSuite SuiteCommerce stores have 1 - 9 employees.
• 4.0% of NetSuite SuiteCommerce stores have 50 - 99 employees.

Number Of Products Sold For NetSuite SuiteCommerce Stores

Here is the breakdown of NetSuite SuiteCommerce stores by the number of products that they sell.

• 19.6% of NetSuite SuiteCommerce stores sell 250 - 999 different products.
• 16.1% of NetSuite SuiteCommerce stores sell 1 - 9 different products.
• 12.0% of NetSuite SuiteCommerce stores sell 1000 - 4999 different products.

Top Technologies on NetSuite SuiteCommerce Stores

We're tracking 164 different technologies that have 7,583 collective installs on NetSuite SuiteCommerce stores.

• Google Analytics is used by 63.6% of NetSuite SuiteCommerce stores.
• Google Tag Manager is used by 61.6% of NetSuite SuiteCommerce stores.
• YouTube Player is used by 13.6% of NetSuite SuiteCommerce stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all NetSuite SuiteCommerce stores.

Top Shipping Carriers Used By NetSuite SuiteCommerce Stores

• UPS is used by 15.3% of NetSuite SuiteCommerce stores.
• Fedex is used by 10.4% of NetSuite SuiteCommerce stores.
• USPS is used by 7.9% of NetSuite SuiteCommerce stores.

Here are the top 8 shipping carriers across all NetSuite SuiteCommerce stores.

NetSuite SuiteCommerce Store Top-level Domain Distribution

.com is the most popular top-level domain for NetSuite SuiteCommerce stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

• 75.9% of NetSuite SuiteCommerce stores have a .com domain.
• 3.6% of NetSuite SuiteCommerce stores have a .com.au domain.
• 3.3% of NetSuite SuiteCommerce stores have a .us domain.

Top NetSuite SuiteCommerce Stores

Here are the top stores, powered by NetSuite SuiteCommerce, ordered by store rank.

New NetSuite SuiteCommerce Stores

Here are the 5 highest-ranked stores added most recently.

Stores Switching to NetSuite SuiteCommerce From Other Platforms

Over the last 90 days, NetSuite SuiteCommerce has taken 21 merchants from competitive ecommerce platforms.

Here are the top stores that have switched to NetSuite SuiteCommerce from competitive ecommerce platforms.

Stores Switching from NetSuite SuiteCommerce To Other Platforms

Over the last 90 days, NetSuite SuiteCommerce has lost 16 merchants to competitive platforms.

Here are the top NetSuite SuiteCommerce stores that have recently changed to a competitive platform.

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