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The State of NetSuite SuiteCommerce in 2021

Updated Nov 26 2021

NetSuite SuiteCommerce enables businesses to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly connects ecommerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service.

In this report, we'll cover the following essential statistics on NetSuite SuiteCommerce usage.

Download a complete list of NetSuite SuiteCommerce stores with a paid account.
Create a free account to get a feel for the data we provide.

NetSuite SuiteCommerce Growth

At present, there are 2,819 live stores running on the NetSuite SuiteCommerce platform.

Here is the historical growth of stores running NetSuite SuiteCommerce.

  • NetSuite SuiteCommerce stores increased 115.2% quarter-over-quarter in 2021 Q3.
  • NetSuite SuiteCommerce stores increased 305% year-over-year in 2021 Q3.
Quarter
New Active Stores
2017 Q1
26
2017 Q2
11
2017 Q3
12
2017 Q4
20
2018 Q1
20
2018 Q2
37
2018 Q3
26
2018 Q4
26
2019 Q1
85
2019 Q2
11
2019 Q3
22
2019 Q4
13
2020 Q1
8
2020 Q2
19
2020 Q3
7
2020 Q4
20
2021 Q1
89
2021 Q2
478
2021 Q3
1,444
2021 Q4 (to date)
122
Cumulative Stores by Quarter

It's hard to know exactly when a NetSuite SuiteCommerce store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On NetSuite SuiteCommerce Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 37.7% of NetSuite SuiteCommerce stores.
  • LinkedIn is used by 28.6% of NetSuite SuiteCommerce stores.
  • Twitter is used by 28.4% of NetSuite SuiteCommerce stores.
Type
Stores
Facebook
1,062
LinkedIn
805
Twitter
801
Instagram
792
YouTube
581
Pinterest
323
Facebook Group
14
Yelp
13
Tiktok
12
Snapchat
1

Contact Information On NetSuite SuiteCommerce Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 49% of NetSuite SuiteCommerce stores provide a phone number on their website
  • 32% of NetSuite SuiteCommerce stores have an email on their website
Type
Stores
Phone
1,373
Email
906

Top Categories For NetSuite SuiteCommerce Stores

Here is the breakdown of industry verticals for stores on NetSuite SuiteCommerce.

  • 14.9% of NetSuite SuiteCommerce stores sell Home & Garden products.
  • 8.1% of NetSuite SuiteCommerce stores sell Business & Industrial products.
  • 6.9% of NetSuite SuiteCommerce stores sell Computers products.

Top Countries For NetSuite SuiteCommerce Stores

Here are the top countries for stores using NetSuite SuiteCommerce.

  • 33.8% of NetSuite SuiteCommerce stores are in United States
  • 3.9% of NetSuite SuiteCommerce stores are in Australia
  • 3.1% of NetSuite SuiteCommerce stores are in Canada
  • 2.9% of NetSuite SuiteCommerce stores are in United Kingdom

With a paid account, stores can also be segmented by region and city.

Number Of Employees For NetSuite SuiteCommerce Stores

Here is the breakdown of NetSuite SuiteCommerce stores by the number of employees.

  • 3.5% of NetSuite SuiteCommerce stores have 25 - 49 employees.
  • 2.9% of NetSuite SuiteCommerce stores have 10 - 24 employees.
  • 2.4% of NetSuite SuiteCommerce stores have 1 - 9 employees.
Employees
Stores
1 - 9
69
10 - 24
83
25 - 49
100
50 - 99
61
100 - 249
53
250 - 999
14
1000 - 4999
12
5000+
52

Number Of Products Sold For NetSuite SuiteCommerce Stores

Here is the breakdown of NetSuite SuiteCommerce stores by the number of products that they sell.

  • 6.4% of NetSuite SuiteCommerce stores sell 250 - 999 different products.
  • 6.3% of NetSuite SuiteCommerce stores sell 1000 - 4999 different products.
  • 3.8% of NetSuite SuiteCommerce stores sell 100 - 249 different products.
Products Sold
Stores
1 - 9
64
10 - 24
26
25 - 49
36
50 - 99
11
100 - 249
107
250 - 999
181
1000 - 4999
178
5000 - 9999
73
10000 - 24999
68
25000 - 99999
36

Top Technologies on NetSuite SuiteCommerce Stores

We're tracking 94 different technologies that have 1,824 collective installs on NetSuite SuiteCommerce stores.

  • Google Analytics is used by 11.4% of NetSuite SuiteCommerce stores.
  • Google Tag Manager is used by 9.3% of NetSuite SuiteCommerce stores.
  • YouTube Player is used by 8.9% of NetSuite SuiteCommerce stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all NetSuite SuiteCommerce stores.

Top Shipping Carriers Used By NetSuite SuiteCommerce Stores

  • UPS is used by 15.7% of NetSuite SuiteCommerce stores.
  • Fedex is used by 9.8% of NetSuite SuiteCommerce stores.
  • USPS is used by 7.7% of NetSuite SuiteCommerce stores.

Here are the top 8 shipping carriers across all NetSuite SuiteCommerce stores.

Shipping Carrier
Stores
UPS
443
Fedex
275
USPS
216
Australia Post
20
Canada Post
12
Royal Mail
11
Purolator
8
New Zealean Post
2

NetSuite SuiteCommerce Store Top-level Domain Distribution

.com is the most popular top-level domain for NetSuite SuiteCommerce stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 77.0% of NetSuite SuiteCommerce stores have a .com domain.
  • 3.7% of NetSuite SuiteCommerce stores have a .com.au domain.
  • 2.6% of NetSuite SuiteCommerce stores have a .org domain.
Top-level Domain
Stores
.com
2,171
.com.au
104
.org
73
.ca
57
.co.uk
55
.net
54
.site
41
.us
30
.io
23
.la
22

Top NetSuite SuiteCommerce Stores

Here are the top stores, powered by NetSuite SuiteCommerce, ordered by store rank.

Name
Domain
Rank
Created
Right Stuf Anime
1,102
2017/01/27
Primary Arms
1,373
2016/12/30
West Elm
1,431
2016/12/30
Toolup.com
1,521
2016/12/30
Parts Express
1,802
2016/12/30

New NetSuite SuiteCommerce Stores

Here are the 5 highest-ranked stores added most recently.

Name
Domain
Rank
Created
Welcome
7,474,942
2021/11/19
Regina Andrew Detroit
114,333
2021/11/12
University of Alberta
2,847,369
2021/11/12
Welcome to the store
2,854,653
2021/11/12
Welcome to the store
2,868,923
2021/11/12

Stores Switching to NetSuite SuiteCommerce From Other Platforms

Over the last 90 days, NetSuite SuiteCommerce has taken 18 merchants from competitive ecommerce platforms.

Here are the top stores that have switched to NetSuite SuiteCommerce from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
SkyTrak
6,243
Custom Cart
2021/09/07
Myron Promotional Products
22,991
SAP Commerce Cloud
2021/10/07
Carrot
24,658
Magento
2021/11/04
Welcome to the store
54,774
Custom Cart
2021/11/09
Girl Scouts of the USA
110,213
Custom Cart
2021/10/18

Stores Switching from NetSuite SuiteCommerce To Other Platforms

Over the last 90 days, NetSuite SuiteCommerce has lost 25 merchants to competitive platforms.

Platform
Stores

Here are the top NetSuite SuiteCommerce stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
ThermoWorks
1,352
BigCommerce
2021/11/22
recteq
6,056
Shopify
2021/10/28
BimmerWorld
12,038
Custom Cart
2021/09/20
EastWest Sounds
12,213
Custom Cart
2021/10/27
Mud Hole Custom Tackle, Inc.
14,297
Shopify
2021/09/23

Get more insights on NetSuite SuiteCommerce stores

Our search interface is easy to use and helps you find the NetSuite SuiteCommerce stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on NetSuite SuiteCommerce stores, create a free account and have a look for yourself.