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The State of NetSuite SuiteCommerce in 2021

Updated Sep 17 2021

NetSuite SuiteCommerce enables businesses to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly connects ecommerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service.

In this report, we'll cover the following essential statistics on NetSuite SuiteCommerce usage.

Download a complete list of NetSuite SuiteCommerce stores with a paid account.
Create a free account to get a feel for the data we provide.

NetSuite SuiteCommerce Growth

At present, there are 2,853 live stores running on the NetSuite SuiteCommerce platform.

Here is the historical growth of stores running NetSuite SuiteCommerce.

  • NetSuite SuiteCommerce stores increased 64.6% quarter-over-quarter in 2021 Q2.
  • NetSuite SuiteCommerce stores increased 95% year-over-year in 2021 Q2.
Quarter
New Active Stores
2017 Q1
25
2017 Q2
12
2017 Q3
10
2017 Q4
22
2018 Q1
19
2018 Q2
40
2018 Q3
33
2018 Q4
26
2019 Q1
82
2019 Q2
12
2019 Q3
24
2019 Q4
15
2020 Q1
9
2020 Q2
23
2020 Q3
7
2020 Q4
22
2021 Q1
96
2021 Q2
517
2021 Q3 (to date)
1,536
Cumulative Stores by Quarter

It's hard to know exactly when a NetSuite SuiteCommerce store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On NetSuite SuiteCommerce Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

  • Facebook is used by 38.7% of NetSuite SuiteCommerce stores.
  • Twitter is used by 29.4% of NetSuite SuiteCommerce stores.
  • Instagram is used by 27.0% of NetSuite SuiteCommerce stores.
Type
Stores
Facebook
1,103
Twitter
838
Instagram
769
YouTube
613
LinkedIn
526
Pinterest
336
Facebook Group
16
Tiktok
5
Snapchat
2

Contact Information On NetSuite SuiteCommerce Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

  • 47% of NetSuite SuiteCommerce stores provide a phone number on their website
  • 33% of NetSuite SuiteCommerce stores have an email on their website
Type
Stores
Phone
1,355
Email
931

Top Categories For NetSuite SuiteCommerce Stores

Here is the breakdown of industry verticals for stores on NetSuite SuiteCommerce.

  • 15.5% of NetSuite SuiteCommerce stores sell Home & Garden products.
  • 8.1% of NetSuite SuiteCommerce stores sell Business & Industrial products.
  • 6.8% of NetSuite SuiteCommerce stores sell Computers products.

Top Countries For NetSuite SuiteCommerce Stores

Here are the top countries for stores using NetSuite SuiteCommerce.

  • 31.7% of NetSuite SuiteCommerce stores are in United States
  • 4.1% of NetSuite SuiteCommerce stores are in Australia
  • 3.3% of NetSuite SuiteCommerce stores are in Canada
  • 3.0% of NetSuite SuiteCommerce stores are in United Kingdom

With a paid account, stores can also be segmented by region and city.

Number Of Employees For NetSuite SuiteCommerce Stores

Here is the breakdown of NetSuite SuiteCommerce stores by the number of employees.

  • 1.6% of NetSuite SuiteCommerce stores have 25 - 49 employees.
  • 0.5% of NetSuite SuiteCommerce stores have 100 - 249 employees.
  • 0.5% of NetSuite SuiteCommerce stores have 50 - 99 employees.
Employees
Stores
1 - 9
8
10 - 24
12
25 - 49
45
50 - 99
13
100 - 249
14

Number Of Products Sold For NetSuite SuiteCommerce Stores

Here is the breakdown of NetSuite SuiteCommerce stores by the number of products that they sell.

  • 6.0% of NetSuite SuiteCommerce stores sell 1000 - 4999 different products.
  • 5.9% of NetSuite SuiteCommerce stores sell 250 - 999 different products.
  • 3.4% of NetSuite SuiteCommerce stores sell 100 - 249 different products.
Products Sold
Stores
1 - 9
21
10 - 24
23
25 - 49
34
50 - 99
15
100 - 249
96
250 - 999
167
1000 - 4999
172
5000 - 9999
69
10000 - 24999
67
25000 - 99999
36

Top Technologies on NetSuite SuiteCommerce Stores

We're tracking 97 different technologies that have 1,923 collective installs on NetSuite SuiteCommerce stores.

  • Google Analytics is used by 11.7% of NetSuite SuiteCommerce stores.
  • Google Tag Manager is used by 9.7% of NetSuite SuiteCommerce stores.
  • YouTube Player is used by 9.3% of NetSuite SuiteCommerce stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all NetSuite SuiteCommerce stores.

Top Shipping Carriers Used By NetSuite SuiteCommerce Stores

  • UPS is used by 15.4% of NetSuite SuiteCommerce stores.
  • Fedex is used by 9.4% of NetSuite SuiteCommerce stores.
  • USPS is used by 7.8% of NetSuite SuiteCommerce stores.

Here are the top 7 shipping carriers across all NetSuite SuiteCommerce stores.

Shipping Carrier
Stores
UPS
440
Fedex
267
USPS
222
Australia Post
21
Canada Post
12
Purolator
9
New Zealean Post
2

NetSuite SuiteCommerce Store Top-level Domain Distribution

.com is the most popular top-level domain for NetSuite SuiteCommerce stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

  • 77.1% of NetSuite SuiteCommerce stores have a .com domain.
  • 3.8% of NetSuite SuiteCommerce stores have a .com.au domain.
  • 2.5% of NetSuite SuiteCommerce stores have a .org domain.
Top-level Domain
Stores
.com
2,199
.com.au
108
.org
72
.ca
63
.co.uk
59
.net
55
.site
50
.us
27
.io
22
.la
20

Top NetSuite SuiteCommerce Stores

Here are the top stores, powered by NetSuite SuiteCommerce, ordered by store rank.

Name
Domain
Rank
Created
Primary Arms
1,246
2016/12/30
Right Stuf Anime
1,783
2017/01/27
Lone Star Percussion
1,806
2016/12/30
Rally House
1,850
2016/12/30
Toolup.com
1,872
2016/12/30

New NetSuite SuiteCommerce Stores

Here are the 5 highest-ranked stores added most recently.

Name
Domain
Rank
Created
NetSuite, Inc.
2,012,637
2021/09/17
Login - FINIS Inc.
2,563,688
2021/09/17
Login - Kalalou, Inc.
2,600,981
2021/09/17
TriStore
2,601,001
2021/09/17
Greenlane Wholesale
2,601,029
2021/09/17

Stores Switching to NetSuite SuiteCommerce From Other Platforms

Over the last 90 days, NetSuite SuiteCommerce has taken 368 merchants from competitive ecommerce platforms.

Platform
Stores

Here are the top stores that have switched to NetSuite SuiteCommerce from competitive ecommerce platforms.

Name
Domain
Rank
Last Platform
Changed
Primary Arms
1,246
Custom Cart
2021/07/21
Right Stuf Anime
1,783
Custom Cart
2021/07/24
Lone Star Percussion
1,806
Custom Cart
2021/07/24
Rally House
1,850
Custom Cart
2021/07/24
Toolup.com
1,872
Custom Cart
2021/07/24

Stores Switching from NetSuite SuiteCommerce To Other Platforms

Over the last 90 days, NetSuite SuiteCommerce has lost 7 merchants to competitive platforms.

Platform
Stores

Here are the top NetSuite SuiteCommerce stores that have recently changed to a competitive platform.

Name
Domain
Rank
New Platform
Changed
Skin Authority
24,953
Shopify
2021/08/17
www.aquverse.com
467,598
Custom Cart
2021/08/23
my.digi.com
2,610,743
Custom Cart
2021/08/17
myaccount.bluebridgeone.com
2,641,678
Custom Cart
2021/08/02
sandbox.mwedealers.com
2,647,691
Custom Cart
2021/09/01

Get more insights on NetSuite SuiteCommerce stores

Our search interface is easy to use and helps you find the NetSuite SuiteCommerce stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on NetSuite SuiteCommerce stores, create a free account and have a look for yourself.