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Ecommerce stores using Salesforce Live Agent in Italy

Updated Dec 19 2025

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Salesforce Live Agent is currently installed on 60 ecommerce stores in Italy.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed

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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 60 ecommerce stores in Italy.

    Top Stores using Salesforce Live Agent

    Here are the top 5 stores in Italy running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    PUCCI Online Store
    www.pucci.com
    4,895
    2022/05/27
    Golden Goose
    www.goldengoose.com
    5,102
    2019/08/02
    Aquazzura Official Online Store
    www.aquazzura.com
    7,129
    2016/12/30
    carrefour.it
    www.carrefour.it
    12,471
    2016/12/30
    Mondo Convenienza, arredamento
    www.mondoconv.it
    20,911
    2016/12/30

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores in Italy that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    United Colors of Benetton
    it.benetton.com
    12,150,546
    2025/09/07
    EvoBeauty Srl
    evo-beauty.it
    2,778,831
    2025/08/09
    Sisley
    it.sisley.com
    12,154,126
    2025/08/03
    ANM
    www.anm.it
    114,429
    2025/08/01
    Gipys
    gipys.it
    282,242
    2025/07/08

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores in Italy with Salesforce Live Agent installed.

    • 46.7% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 20.0% of stores using Salesforce Live Agent are on Custom Cart
    • 13.3% of stores using Salesforce Live Agent are on Magento
    • 10.0% of stores using Salesforce Live Agent are on WooCommerce
    Top-level Domain
    Stores
    Salesforce Commerce Cloud
    28
    Custom Cart
    12
    Magento
    8
    WooCommerce
    6
    Shopify
    4
    SAP Commerce Cloud
    1
    HCL Commerce
    1

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 38.3% of stores using Salesforce Live Agent sell Apparel products.
    • 16.7% of stores using Salesforce Live Agent sell Beauty & Fitness products.
    • 15.0% of stores using Salesforce Live Agent sell Home & Garden products.
    • 10.0% of stores using Salesforce Live Agent sell People & Society products.
    Category
    Stores
    Apparel
    23
    Beauty & Fitness
    10
    Home & Garden
    9
    People & Society
    6
    None
    5
    Health
    4
    Food & Drink
    3
    Wedding
    2
    Attractions
    1
    Autos & Vehicles
    1

    Get more insights on stores

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    You can segment stores on a variety of dimensions:

    • Social Media accounts
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    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.