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Ecommerce stores using Freshchat

Updated Dec 13 2024

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 45,936 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

  • Freshchat usage on ecommerce stores
  • Top stores using Freshchat
  • Stores that have recently installed Freshchat
  • Top ecommerce platforms for stores with Freshchat installed
  • Top categories for stores with Freshchat installed
  • Top countries for stores with Freshchat installed
  • Download a complete list of stores using Freshchat with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshchat Usage On Ecommerce Stores

    Freshchat is currently installed on 45,936 ecommerce stores.

    • Installs for Freshchat decreased -7.7% quarter-over-quarter.
    • Installs for Freshchat increased 20.3% year-over-year.
    Installs of Freshchat over Time

    Top Stores using Freshchat

    Here are the top 0 stores running Freshchat ordered by store rank.

    Name
    Domain
    Rank
    Created
    Stanley 1913
    142
    2020/09/04
    APMEX®
    393
    2016/12/30
    Sports Direct
    517
    2016/12/30
    Kith
    782
    2017/01/27
    O.F. Mossberg & Sons
    803
    2016/12/30

    Stores That Have Recently Installed Freshchat

    Here are the stores that have installed Freshchat most recently.

    Name
    Domain
    Rank
    Installed At
    nexgenclub
    12,103,573
    2024/12/14
    reman1a.com
    7,565,280
    2024/12/14
    antiqaa.com
    3,899,495
    2024/12/14
    Catwix
    12,274,023
    2024/12/14
    Astomtrend
    7,599,785
    2024/12/14

    Top Ecommerce Platforms for stores using Freshchat

    Here is the ecommerce platform breakdown for stores with Freshchat installed.

    • 40.6% of stores using Freshchat are on Salla
    • 18.9% of stores using Freshchat are on ShopBase
    • 16.8% of stores using Freshchat are on Custom Cart
    • 8.1% of stores using Freshchat are on Shopify
    Top-level Domain
    Stores
    18,656
    8,695
    7,724
    3,708
    3,687
    1,612
    120
    119
    74
    71
    63
    34

    Top Categories for stores using Freshchat

    Here are the top 10 industry verticals for stores using Freshchat.

    • 14.3% of stores using Freshchat sell Apparel products.
    • 7.6% of stores using Freshchat sell Home & Garden products.
    • 7.5% of stores using Freshchat sell Beauty & Fitness products.
    Category
    Stores
    None
    19,946
    6,585
    1,734
    1,307
    1,224

    Top Countries for stores using Freshchat

    Here is the country platform breakdown for stores with Freshchat installed.

    • 48.4% of stores using Freshchat are in Unknown
    • 16.6% of stores using Freshchat are in Saudi Arabia
    • 9.2% of stores using Freshchat are in Brazil
    • 7.1% of stores using Freshchat are in United States
    Country
    Stores
    None
    22,242
    7,633
    4,221
    676
    536
    535
    454

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.