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Ecommerce stores using Freshchat

Updated Nov 26 2021

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 7,276 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

  • Freshchat usage on ecommerce stores
  • Top stores using Freshchat
  • Stores that have recently installed Freshchat
  • Top ecommerce platforms for stores with Freshchat installed
  • Top categories for stores with Freshchat installed
  • Top countries for stores with Freshchat installed
  • Download a complete list of stores using Freshchat with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshchat Usage On Ecommerce Stores

    Freshchat is currently installed on 7,276 ecommerce stores.

    • Installs for Freshchat increased 1.6% quarter-over-quarter.
    • Installs for Freshchat increased 154.6% year-over-year.
    Installs of Freshchat over Time

    Top Stores using Freshchat

    Here are the top 5 stores running Freshchat ordered by store rank.

    Name
    Domain
    Rank
    Created
    Smyths Toys Superstores
    364
    2016/12/30
    Sweaty Betty London
    774
    2016/12/30
    Well.ca
    779
    2016/12/30
    Hobbycraft
    901
    2016/12/30
    Minibar Delivery
    1,218
    2016/12/30

    Stores That Have Recently Installed Freshchat

    Here are the stores that have installed Freshchat most recently.

    Name
    Domain
    Rank
    Installed At
    Bornshop Express
    9,107,271
    2021/11/27
    Custom Design Sofas
    8,480,468
    2021/11/27
    Simply Off Gifts
    6,196,754
    2021/11/27
    Prints On Jewelry
    9,092,230
    2021/11/27
    parksclassy
    6,765,812
    2021/11/27

    Top Ecommerce Platforms for stores using Freshchat

    Here is the ecommerce platform breakdown for stores with Freshchat installed.

    • 30.7% of stores using Freshchat are on Shopify
    • 25.5% of stores using Freshchat are on WooCommerce
    • 23.4% of stores using Freshchat are on Custom Cart
    • 10.1% of stores using Freshchat are on Magento

    Top Categories for stores using Freshchat

    Here are the top 10 industry verticals for stores using Freshchat.

    • 22.4% of stores using Freshchat sell Apparel products.
    • 10.1% of stores using Freshchat sell Consumer Electronics products.
    • 8.6% of stores using Freshchat sell Home & Garden products.

    Top Countries for stores using Freshchat

    Here is the country platform breakdown for stores with Freshchat installed.

    • 29.5% of stores using Freshchat are in United States
    • 19.1% of stores using Freshchat are in United Kingdom
    • 17.8% of stores using Freshchat are in Unknown
    • 4.7% of stores using Freshchat are in India
    Country
    Stores
    None
    1,294
    345
    212
    171
    131
    120
    95

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.