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Ecommerce stores using Freshchat

Updated Jul 24 2026

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 39,134 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

Download a complete list of stores using Freshchat with a paid account.
Create a free account to get a feel for the data we provide.

Freshchat Usage On Ecommerce Stores

Freshchat is currently installed on 39,134 ecommerce stores.

  • Installs for Freshchat increased 0.5% quarter-over-quarter.
  • Installs for Freshchat increased 43.2% year-over-year.
Installs of Freshchat over Time

Top Stores using Freshchat

Here are the top 5 stores running Freshchat ordered by store rank.

Name
Domain
Rank
Created
Arsenal.com
286
2016/12/30
Feature
377
2018/08/03
Wild Fork Foods
397
2018/08/17
Arcade1Up
424
2019/01/25
Hume Health
781
2020/03/27

Stores That Have Recently Installed Freshchat

Here are the stores that have installed Freshchat most recently.

Name
Domain
Rank
Installed At
Return and Exchange
13,137,449
2026/07/25
GS Arcade
2,899,604
2026/07/25
bfitneesdiet.com
6,130,620
2026/07/25
XFit
6,917,359
2026/07/25
azameelstore.com
6,440,952
2026/07/25

Top Ecommerce Platforms for stores using Freshchat

Here is the ecommerce platform breakdown for stores with Freshchat installed.

  • 61.8% of stores using Freshchat are on Salla
  • 16.4% of stores using Freshchat are on Custom Cart
  • 8.6% of stores using Freshchat are on Shopify
  • 6.0% of stores using Freshchat are on WooCommerce

Top Categories for stores using Freshchat

Here are the top 10 industry verticals for stores using Freshchat.

  • 14.6% of stores using Freshchat sell Apparel products.
  • 12.9% of stores using Freshchat sell People & Society products.
  • 11.1% of stores using Freshchat sell Beauty & Fitness products.
Category
Stores
None
6,515
5,728
3,807
2,696
1,550
1,400

Top Countries for stores using Freshchat

Here is the country platform breakdown for stores with Freshchat installed.

  • 55.5% of stores using Freshchat are in Unknown
  • 11.2% of stores using Freshchat are in Saudi Arabia
  • 10.6% of stores using Freshchat are in Brazil
  • 6.2% of stores using Freshchat are in United States
Country
Stores
None
21,729
4,385
4,133
473
410
399
387
371

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.