Ecommerce stores using Freshchat

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 37,056 ecommerce stores.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

• Freshchat usage on ecommerce stores
• Top stores using Freshchat
• Stores that have recently installed Freshchat
• Top ecommerce platforms for stores with Freshchat installed
• Top categories for stores with Freshchat installed
• Top countries for stores with Freshchat installed

Freshchat Usage On Ecommerce Stores

Freshchat is currently installed on 37,056 ecommerce stores.

• Installs for Freshchat increased 5.8% quarter-over-quarter.
• Installs for Freshchat increased 31.4% year-over-year.

Top Stores using Freshchat

Here are the top 5 stores running Freshchat ordered by store rank.

Stores That Have Recently Installed Freshchat

Here are the stores that have installed Freshchat most recently.

Top Ecommerce Platforms for stores using Freshchat

Here is the ecommerce platform breakdown for stores with Freshchat installed.

• 59.3% of stores using Freshchat are on Salla
• 17.9% of stores using Freshchat are on Custom Cart
• 9.1% of stores using Freshchat are on Shopify
• 6.0% of stores using Freshchat are on WooCommerce

Top Categories for stores using Freshchat

Here are the top 10 industry verticals for stores using Freshchat.

• 14.5% of stores using Freshchat sell Apparel products.
• 13.7% of stores using Freshchat sell People & Society products.
• 11.0% of stores using Freshchat sell Beauty & Fitness products.

Top Countries for stores using Freshchat

Here is the country platform breakdown for stores with Freshchat installed.

• 53.6% of stores using Freshchat are in Unknown
• 11.5% of stores using Freshchat are in Brazil
• 10.7% of stores using Freshchat are in Saudi Arabia
• 6.6% of stores using Freshchat are in United States

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

• Social Media accounts
• Email address
• Phone numbers
• Country
• Installed Apps
• Creation date
• Platform
• Top-level domains
• Domain status
• Domain type

Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.

• The State of Ecommerce