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Ecommerce stores using Freshchat in the United Kingdom

Updated Dec 19 2025

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 1,930 ecommerce stores in the United Kingdom.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

  • Freshchat usage on ecommerce stores
  • Top stores using Freshchat
  • Stores that have recently installed Freshchat
  • Top ecommerce platforms for stores with Freshchat installed
  • Top categories for stores with Freshchat installed
  • Download a complete list of stores using Freshchat with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshchat Usage On Ecommerce Stores

    Freshchat is currently installed on 1,930 ecommerce stores in the United Kingdom.

    Top Stores using Freshchat

    Here are the top 5 stores in the United Kingdom running Freshchat ordered by store rank.

    Name
    Domain
    Rank
    Created
    Sports Direct
    735
    2016/12/30
    Flannels
    2,106
    2016/12/30
    Fy!
    2,204
    2016/12/30
    www.nationaltheatre.org.uk
    2,934
    2016/12/30
    Hobbycraft
    3,920
    2016/12/30

    Stores That Have Recently Installed Freshchat

    Here are the stores in the United Kingdom that have installed Freshchat most recently.

    Name
    Domain
    Rank
    Installed At
    Studio Branded
    4,378,839
    2025/12/20
    MelZapata Online Store
    6,981,827
    2025/12/17
    Learning Tree
    415,635
    2025/12/15
    Eurostar Luggage buddy
    12,212,714
    2025/12/12
    www.carefreesmarthomes.co.uk
    3,638,808
    2025/12/11

    Top Ecommerce Platforms for stores using Freshchat

    Here is the ecommerce platform breakdown for stores in the United Kingdom with Freshchat installed.

    • 57.7% of stores using Freshchat are on WooCommerce
    • 20.9% of stores using Freshchat are on Shopify
    • 9.9% of stores using Freshchat are on Custom Cart
    • 4.5% of stores using Freshchat are on Magento

    Top Categories for stores using Freshchat

    Here are the top 10 industry verticals for stores using Freshchat.

    • 24.6% of stores using Freshchat sell Consumer Electronics products.
    • 12.0% of stores using Freshchat sell Computers products.
    • 9.6% of stores using Freshchat sell Apparel products.
    • 9.1% of stores using Freshchat sell Beauty & Fitness products.
    Category
    Stores
    232
    186
    118
    None
    101
    87
    64

    Get more insights on stores

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    You can segment stores on a variety of dimensions:

    • Social Media accounts
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    • Domain type
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    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.