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Ecommerce stores using Freshchat in India

Updated Sep 4 2026

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 446 ecommerce stores in India.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

Download a complete list of stores using Freshchat with a paid account.
Create a free account to get a feel for the data we provide.

Freshchat Usage On Ecommerce Stores

Freshchat is currently installed on 446 ecommerce stores in India.

Top Stores using Freshchat

Here are the top 5 stores in India running Freshchat ordered by store rank.

Name
Domain
Rank
Created
Wellbeing Nutrition India
2,688
2019/09/27
Supertails
4,732
2021/04/30
Wellversed
5,491
2019/06/14
Sephora India
5,585
2023/02/10
Netmeds
5,850
2016/12/30

Stores That Have Recently Installed Freshchat

Here are the stores in India that have installed Freshchat most recently.

Name
Domain
Rank
Installed At
- Seva
7,433,712
2026/09/05
Five Morsels Press
9,152,706
2026/09/04
Online Courses
13,726,276
2026/09/04
Fabrico
3,743,404
2026/09/04
shop.joinmedigitalmedia.in
12,186,465
2026/09/04

Top Ecommerce Platforms for stores using Freshchat

Here is the ecommerce platform breakdown for stores in India with Freshchat installed.

  • 37.2% of stores using Freshchat are on Custom Cart
  • 36.3% of stores using Freshchat are on Shopify
  • 17.7% of stores using Freshchat are on WooCommerce
  • 4.7% of stores using Freshchat are on Magento

Top Categories for stores using Freshchat

Here are the top 10 industry verticals for stores using Freshchat.

  • 21.3% of stores using Freshchat sell Jobs & Education products.
  • 17.9% of stores using Freshchat sell Apparel products.
  • 8.5% of stores using Freshchat sell Beauty & Fitness products.
  • 7.4% of stores using Freshchat sell Health products.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.