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Ecommerce stores using Freshchat in India

Updated Jul 11 2025

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 490 ecommerce stores in India.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

  • Freshchat usage on ecommerce stores
  • Top stores using Freshchat
  • Stores that have recently installed Freshchat
  • Top ecommerce platforms for stores with Freshchat installed
  • Top categories for stores with Freshchat installed
  • Download a complete list of stores using Freshchat with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshchat Usage On Ecommerce Stores

    Freshchat is currently installed on 490 ecommerce stores in India.

    Top Stores using Freshchat

    Here are the top 5 stores in India running Freshchat ordered by store rank.

    Name
    Domain
    Rank
    Created
    thehouseofrare.com
    2,240
    2019/04/19
    CashKaro
    4,139
    2016/12/30
    FNP
    4,179
    2016/12/30
    IGP
    4,270
    2016/12/30
    www.ubuy.co.in
    5,079
    2017/04/28

    Stores That Have Recently Installed Freshchat

    Here are the stores in India that have installed Freshchat most recently.

    Name
    Domain
    Rank
    Installed At
    Shop UrbanNest
    7,630,280
    2025/07/12
    tulsistudiolifestyle.com
    3,095,830
    2025/07/11
    Myntra Global
    1,664,264
    2025/07/11
    indianhandloomz.com
    4,248,238
    2025/07/10
    MaLeema
    4,890,338
    2025/07/10

    Top Ecommerce Platforms for stores using Freshchat

    Here is the ecommerce platform breakdown for stores in India with Freshchat installed.

    • 40.0% of stores using Freshchat are on Custom Cart
    • 33.3% of stores using Freshchat are on Shopify
    • 15.3% of stores using Freshchat are on WooCommerce
    • 6.9% of stores using Freshchat are on Magento
    Custom CartShopifyWooCommerceMagento

    Top Categories for stores using Freshchat

    Here are the top 10 industry verticals for stores using Freshchat.

    • 17.6% of stores using Freshchat sell Apparel products.
    • 9.4% of stores using Freshchat sell Computers products.
    • 8.4% of stores using Freshchat sell Home & Garden products.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.