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Ecommerce stores using Freshchat in the United States

Updated Jun 20 2025

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Get more information from the Freshchat website.

Freshchat is currently installed on 3,088 ecommerce stores in the United States.

In this report, we'll cover the following statistics on usage of Freshchat on ecommerce stores.

  • Freshchat usage on ecommerce stores
  • Top stores using Freshchat
  • Stores that have recently installed Freshchat
  • Top ecommerce platforms for stores with Freshchat installed
  • Top categories for stores with Freshchat installed
  • Download a complete list of stores using Freshchat with a paid account.
    Create a free account to get a feel for the data we provide.

    Freshchat Usage On Ecommerce Stores

    Freshchat is currently installed on 3,088 ecommerce stores in the United States.

    Top Stores using Freshchat

    Here are the top 5 stores in the United States running Freshchat ordered by store rank.

    Name
    Domain
    Rank
    Created
    Kith
    270
    2017/01/27
    Fleshlight
    352
    2017/03/24
    Igloo
    358
    2017/09/29
    Speck Products
    503
    2017/07/28
    Stetson
    524
    2017/06/30

    Stores That Have Recently Installed Freshchat

    Here are the stores in the United States that have installed Freshchat most recently.

    Name
    Domain
    Rank
    Installed At
    US Gladsome Store
    12,413,480
    2025/06/20
    Rokform
    2,325
    2025/06/20
    Auto Train Brain
    1,566,498
    2025/06/20
    PatioHQ
    68,701
    2025/06/20
    novamart.fashion
    7,015,500
    2025/06/19

    Top Ecommerce Platforms for stores using Freshchat

    Here is the ecommerce platform breakdown for stores in the United States with Freshchat installed.

    • 38.2% of stores using Freshchat are on Shopify
    • 19.9% of stores using Freshchat are on WooCommerce
    • 13.8% of stores using Freshchat are on Custom Cart
    • 12.3% of stores using Freshchat are on ShopBase
    ShopifyWooCommerceCustom CartShopBaseMagentoBigCommerce

    Top Categories for stores using Freshchat

    Here are the top 10 industry verticals for stores using Freshchat.

    • 17.0% of stores using Freshchat sell Apparel products.
    • 13.0% of stores using Freshchat sell Home & Garden products.
    • 7.9% of stores using Freshchat sell Health products.
    Category
    Stores
    525
    None
    262
    243
    235
    143

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    • Domain type
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    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.