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Ecommerce stores using Zendesk

Updated Jul 19 2024

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 270,373 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 270,373 ecommerce stores.

    • Installs for Zendesk increased 1.7% quarter-over-quarter.
    • Installs for Zendesk increased 202.0% year-over-year.
    Installs of Zendesk over Time

    Top Stores using Zendesk

    Here are the top 0 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    NBA.com
    8
    2016/12/30
    Samsung US
    12
    2016/12/30
    Mobile® Official Site
    15
    2016/12/30
    www.nordstrom.com
    25
    2016/12/30
    Xfinity by Comcast
    31
    2016/12/30

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    Her Haus
    7,576,909
    2024/07/20
    sizegenetics.com
    889,023
    2024/07/20
    Test
    8,649,815
    2024/07/20
    Wicked Mint
    11,569,813
    2024/07/20
    Trendy
    9,657,471
    2024/07/20

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 18.6% of stores using Zendesk are on Cafe24
    • 12.8% of stores using Zendesk are on Custom Cart
    • 11.3% of stores using Zendesk are on Spring
    • 10.7% of stores using Zendesk are on Shopify
    Top-level Domain
    Stores
    50,342
    34,508
    30,588
    29,009
    28,010
    21,387
    19,347
    13,975
    9,434
    5,440
    4,337
    4,237
    2,572
    2,076
    1,712
    1,481
    814
    725
    612

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 13.8% of stores using Zendesk sell Apparel products.
    • 4.5% of stores using Zendesk sell Home & Garden products.
    • 3.2% of stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    None
    163,582
    37,367
    12,071
    5,727
    5,212
    4,612

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 25.3% of stores using Zendesk are in Unknown
    • 18.6% of stores using Zendesk are in Korea (the Republic of)
    • 11.0% of stores using Zendesk are in United States
    • 10.4% of stores using Zendesk are in Ukraine
    Country
    Stores
    None
    68,366
    29,667
    28,115
    13,362
    10,600
    5,800
    4,310
    4,089

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.