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Ecommerce stores using Zendesk

Updated Jun 5 2026

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 197,283 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 197,283 ecommerce stores.

    • Installs for Zendesk increased 1.0% quarter-over-quarter.
    • Installs for Zendesk decreased -8.8% year-over-year.
    Installs of Zendesk over Time

    Top Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Microsoft
    7
    2016/12/30
    Best Buy
    11
    2016/12/30
    NHL.com
    19
    2016/12/30
    Mobile® Official Site
    20
    2016/12/30
    Xfinity
    21
    2016/12/30

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    Black Packaging
    5,076,922
    2026/06/07
    North Elm Furniture
    6,419,489
    2026/06/06
    J.M. HOWARD COLLECTIONS'
    7,765,287
    2026/06/06
    LIMÉ UAE
    12,108,634
    2026/06/06
    AAR Global
    6,872,988
    2026/06/06

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 23.6% of stores using Zendesk are on JouwWeb
    • 13.5% of stores using Zendesk are on Spring
    • 12.1% of stores using Zendesk are on Custom Cart
    • 11.8% of stores using Zendesk are on Salla
    Top-level Domain
    Stores
    46,532
    26,725
    23,829
    23,365
    23,341
    13,837
    10,098
    6,012
    5,098
    2,692
    1,708
    1,591
    1,045
    880
    463
    445

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 23.5% of stores using Zendesk sell Apparel products.
    • 10.6% of stores using Zendesk sell Home & Garden products.
    • 6.8% of stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    46,390
    None
    32,490
    20,883
    10,856
    7,913
    7,261

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 36.3% of stores using Zendesk are in Unknown
    • 19.5% of stores using Zendesk are in United States
    • 6.8% of stores using Zendesk are in Germany
    • 4.5% of stores using Zendesk are in United Kingdom
    Country
    Stores
    None
    71,541
    38,528
    13,427
    8,367
    4,485
    4,249
    4,155
    3,629
    3,293

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.