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Ecommerce stores using Zendesk

Updated Apr 25 2025

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 381,732 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 381,732 ecommerce stores.

    • Installs for Zendesk decreased -0.1% quarter-over-quarter.
    • Installs for Zendesk increased 127.5% year-over-year.
    Installs of Zendesk over Time
    2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 2025/04/04 050,000100,000150,000200,000250,000300,000350,000400,000

    Top Stores using Zendesk

    Here are the top 0 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Etsy Canada
    10
    2016/12/30
    Samsung US
    14
    2016/12/30
    Verizon
    18
    2016/12/30
    www.nordstrom.com
    23
    2016/12/30
    Xfinity
    26
    2016/12/30

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    20H50 & UNE
    6,138,334
    2025/04/26
    Jazeera Global
    12,039,766
    2025/04/26
    cfvip-candy-girl-central.printify.me
    13,173,302
    2025/04/26
    ditlantaspoldabali.com
    3,688,324
    2025/04/26
    Johnathan Bradley
    13,355,159
    2025/04/26

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 29.6% of stores using Zendesk are on Cafe24
    • 16.2% of stores using Zendesk are on JouwWeb
    • 9.0% of stores using Zendesk are on Spring
    • 8.8% of stores using Zendesk are on Custom Cart
    Top-level Domain
    Stores
    113,155
    61,731
    34,219
    33,517
    30,570
    30,194
    17,908
    12,213
    8,616
    7,879
    4,734
    4,392
    3,449
    2,117
    1,891
    1,671
    835
    697
    Cafe24JouwWebSpringCustom CartShopifypromWooCommerceePagesMagentoPhotoShelter

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 10.3% of stores using Zendesk sell Apparel products.
    • 3.2% of stores using Zendesk sell Home & Garden products.
    • 2.4% of stores using Zendesk sell Arts & Entertainment products.
    Category
    Stores
    None
    268,877
    39,288
    12,205
    5,706
    5,291
    4,996

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 29.6% of stores using Zendesk are in Korea (the Republic of)
    • 19.6% of stores using Zendesk are in Unknown
    • 11.4% of stores using Zendesk are in United States
    • 8.2% of stores using Zendesk are in Ukraine
    Country
    Stores
    None
    74,670
    43,617
    31,355
    21,835
    16,626
    8,519
    5,687
    4,545
    Korea (the Republic of)United StatesUkraineNetherlandsGermanyUnited KingdomFranceBelgiumAustralia

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.