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Ecommerce stores using Zendesk

Updated Sep 11 2026

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 167,337 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

Download a complete list of stores using Zendesk with a paid account.
Create a free account to get a feel for the data we provide.

Zendesk Usage On Ecommerce Stores

Zendesk is currently installed on 167,337 ecommerce stores.

  • Installs for Zendesk increased 0.8% quarter-over-quarter.
  • Installs for Zendesk decreased -36.5% year-over-year.
Installs of Zendesk over Time

Top Stores using Zendesk

Here are the top 5 stores running Zendesk ordered by store rank.

Name
Domain
Rank
Created
Microsoft
6
2016/12/30
Xfinity
17
2016/12/30
GoodRx
18
2016/12/30
NHL.com
19
2016/12/30
Mobile® Official Site
20
2016/12/30

Stores That Have Recently Installed Zendesk

Here are the stores that have installed Zendesk most recently.

Name
Domain
Rank
Installed At
botanicalfit.co
7,844,851
2026/09/12
remaljewelry.com
11,118,479
2026/09/12
shoppen.de
7,679,830
2026/09/12
Tropical & Balineses Landscapes
10,121,303
2026/09/12
مرسم ميان Mayan Art
13,574,448
2026/09/12

Top Ecommerce Platforms for stores using Zendesk

Here is the ecommerce platform breakdown for stores with Zendesk installed.

  • 27.2% of stores using Zendesk are on JouwWeb
  • 14.7% of stores using Zendesk are on Custom Cart
  • 14.5% of stores using Zendesk are on Shopify
  • 13.4% of stores using Zendesk are on Salla
Top-level Domain
Stores
45,538
24,583
24,211
22,393
14,290
9,671
5,460
5,162
2,476
1,557
1,541
449
429
386
305

Top Categories for stores using Zendesk

Here are the top 10 industry verticals for stores using Zendesk.

  • 15.5% of stores using Zendesk sell Apparel products.
  • 11.7% of stores using Zendesk sell Home & Garden products.
  • 7.7% of stores using Zendesk sell Beauty & Fitness products.
Category
Stores
None
30,755
25,885
19,575
10,237
7,371
6,529

Top Countries for stores using Zendesk

Here is the country platform breakdown for stores with Zendesk installed.

  • 27.1% of stores using Zendesk are in Unknown
  • 21.7% of stores using Zendesk are in United States
  • 7.9% of stores using Zendesk are in Germany
  • 5.1% of stores using Zendesk are in United Kingdom
Country
Stores
None
45,424
36,340
13,176
8,191
4,272
4,107
4,029
3,551
3,107

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.