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Ecommerce stores using Zendesk

Updated Mar 21 2025

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 383,183 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 383,183 ecommerce stores.

    • Installs for Zendesk decreased -1.1% quarter-over-quarter.
    • Installs for Zendesk increased 118.9% year-over-year.
    Installs of Zendesk over Time
    2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 050,000100,000150,000200,000250,000300,000350,000400,000

    Top Stores using Zendesk

    Here are the top 0 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Etsy
    11
    2016/12/30
    Samsung US
    13
    2016/12/30
    Verizon
    18
    2016/12/30
    www.nordstrom.com
    21
    2016/12/30
    Ticketmaster
    25
    2017/10/27

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    Divertissement culinaire
    13,025,470
    2025/03/22
    ASAPP Docs
    11,500,639
    2025/03/22
    Jeremy Drey
    12,619,969
    2025/03/22
    The Black Tux
    11,447,632
    2025/03/22
    NATIONAL HOTEL POOL PARTIES
    11,439,392
    2025/03/22

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 29.3% of stores using Zendesk are on Cafe24
    • 15.6% of stores using Zendesk are on JouwWeb
    • 9.1% of stores using Zendesk are on Custom Cart
    • 9.1% of stores using Zendesk are on Spring
    Top-level Domain
    Stores
    112,407
    59,755
    34,912
    34,774
    31,707
    29,632
    19,077
    12,412
    8,644
    7,955
    4,828
    4,365
    3,573
    2,160
    1,924
    1,697
    825
    737
    Cafe24JouwWebCustom CartSpringShopifypromWooCommerceePagesMagentoPhotoShelter

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 10.4% of stores using Zendesk sell Apparel products.
    • 3.2% of stores using Zendesk sell Home & Garden products.
    • 2.4% of stores using Zendesk sell Arts & Entertainment products.
    Category
    Stores
    None
    269,055
    39,914
    12,354
    5,781
    5,370
    5,157

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 29.3% of stores using Zendesk are in Korea (the Republic of)
    • 20.1% of stores using Zendesk are in Unknown
    • 11.1% of stores using Zendesk are in United States
    • 8.0% of stores using Zendesk are in Ukraine
    Country
    Stores
    None
    76,835
    42,490
    30,796
    21,729
    16,810
    8,500
    5,684
    4,737
    Korea (the Republic of)United StatesUkraineNetherlandsGermanyUnited KingdomFranceBelgiumItaly

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.