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Ecommerce stores using Zendesk

Updated Mar 15 2024

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 175,135 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 175,135 ecommerce stores.

    • Installs for Zendesk decreased -0.4% quarter-over-quarter.
    • Installs for Zendesk decreased -47.3% year-over-year.
    Installs of Zendesk over Time

    Top Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Samsung US
    12
    2016/12/30
    Mobile® Official Site
    20
    2016/12/30
    Ticketmaster
    30
    2017/10/27
    Barnes & Noble®
    37
    2016/12/30
    lululemon
    38
    2020/07/31

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    alenaeah-s.com
    7,504,348
    2024/03/17
    gran-dizer.com
    10,450,736
    2024/03/17
    chonnyday.creator-spring.com
    12,605,877
    2024/03/17
    quasartrade.org
    5,804,553
    2024/03/17
    campingworld.sa
    7,329,508
    2024/03/17

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 19.5% of stores using Zendesk are on Spring
    • 15.2% of stores using Zendesk are on Custom Cart
    • 12.7% of stores using Zendesk are on Salla
    • 12.3% of stores using Zendesk are on Shopify
    Top-level Domain
    Stores
    34,165
    26,543
    22,193
    21,522
    17,943
    14,084
    9,901
    5,496
    4,406
    2,723
    2,099
    1,377
    602
    584
    487
    462

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 7.5% of stores using Zendesk sell Apparel products.
    • 5.8% of stores using Zendesk sell Home & Garden products.
    • 4.3% of stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    None
    101,293
    13,109
    10,243
    4,931
    4,753
    3,813

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 34.0% of stores using Zendesk are in Unknown
    • 15.8% of stores using Zendesk are in United States
    • 11.5% of stores using Zendesk are in Saudi Arabia
    • 6.6% of stores using Zendesk are in Germany
    Country
    Stores
    None
    59,538
    27,587
    20,063
    11,513
    5,776
    3,455
    3,418
    3,117
    3,066

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.