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Ecommerce stores using Zendesk

Updated Oct 23 2026

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 170,413 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

Download a complete list of stores using Zendesk with a paid account.
Create a free account to get a feel for the data we provide.

Zendesk Usage On Ecommerce Stores

Zendesk is currently installed on 170,413 ecommerce stores.

  • Installs for Zendesk decreased -7.5% quarter-over-quarter.
  • Installs for Zendesk decreased -28.7% year-over-year.
Installs of Zendesk over Time

Top Stores using Zendesk

Here are the top 5 stores running Zendesk ordered by store rank.

Name
Domain
Rank
Created
Microsoft
5
2016/12/30
GoodRx
14
2016/12/30
Xfinity
16
2016/12/30
Ticketmaster
18
2017/10/27
MobileĀ® Official Site
24
2016/12/30

Stores That Have Recently Installed Zendesk

Here are the stores that have installed Zendesk most recently.

Name
Domain
Rank
Installed At
estudioeducativo.com
7,929,054
2026/10/25
Elev808designs
12,478,897
2026/10/25
Safeso
6,885,271
2026/10/25
Zeno Wholesale
6,017,319
2026/10/25
footkornerskremlin.shop
footkornerskremlin.shop
12,255,424
2026/10/25

Top Ecommerce Platforms for stores using Zendesk

Here is the ecommerce platform breakdown for stores with Zendesk installed.

  • 26.5% of stores using Zendesk are on JouwWeb
  • 15.1% of stores using Zendesk are on Salla
  • 14.3% of stores using Zendesk are on Shopify
  • 12.9% of stores using Zendesk are on Custom Cart
Top-level Domain
Stores
45,139
25,774
24,297
21,950
16,782
9,518
5,605
5,604
2,369
1,518
1,514
456
447
425
337
309

Top Categories for stores using Zendesk

Here are the top 10 industry verticals for stores using Zendesk.

  • 15.6% of stores using Zendesk sell Apparel products.
  • 11.5% of stores using Zendesk sell Home & Garden products.
  • 7.8% of stores using Zendesk sell Beauty & Fitness products.
Category
Stores
None
31,621
26,542
19,636
10,558
7,567
6,513

Top Countries for stores using Zendesk

Here is the country platform breakdown for stores with Zendesk installed.

  • 26.1% of stores using Zendesk are in Unknown
  • 21.6% of stores using Zendesk are in United States
  • 7.8% of stores using Zendesk are in Germany
  • 5.2% of stores using Zendesk are in United Kingdom
Country
Stores
None
44,496
36,811
13,235
8,715
7,817
4,303
3,808
3,758
3,206

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

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Have a look at these other reports to get a taste for what you can do with Store Leads.