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Ecommerce stores using Zendesk

Updated Jun 13 2025

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 233,283 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 233,283 ecommerce stores.

    • Installs for Zendesk decreased -26.0% quarter-over-quarter.
    • Installs for Zendesk increased 36.8% year-over-year.
    Installs of Zendesk over Time
    2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 2025/04/04 2025/05/16 050,000100,000150,000200,000250,000300,000350,000400,000

    Top Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Etsy Philippines
    10
    2016/12/30
    Verizon
    17
    2016/12/30
    Samsung US
    18
    2016/12/30
    Mobile® Official Site
    19
    2016/12/30
    Xfinity
    22
    2016/12/30

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    victoria-templin.fan12.de
    13,495,433
    2025/06/14
    bear-patrol.printify.me
    12,886,635
    2025/06/14
    Ballina Marineland
    1,868,055
    2025/06/14
    HeadWay lifestyle
    12,665,827
    2025/06/14
    Bikinis Río
    2,208,750
    2025/06/14

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 16.5% of stores using Zendesk are on JouwWeb
    • 14.3% of stores using Zendesk are on Spring
    • 14.3% of stores using Zendesk are on Custom Cart
    • 13.6% of stores using Zendesk are on Shopify
    Top-level Domain
    Stores
    38,389
    33,462
    33,349
    31,696
    21,925
    17,996
    11,801
    8,513
    4,766
    4,567
    3,771
    3,444
    2,140
    1,861
    1,677
    844
    706
    JouwWebSpringCustom CartShopifypromWooCommerceePagesMagentoPhotoShelterSquarespaceSatuKZ

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 21.8% of stores using Zendesk sell Apparel products.
    • 9.7% of stores using Zendesk sell Home & Garden products.
    • 5.3% of stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    None
    52,608
    50,797
    22,675
    10,358
    8,868
    8,047

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 28.2% of stores using Zendesk are in Unknown
    • 18.9% of stores using Zendesk are in United States
    • 9.8% of stores using Zendesk are in Ukraine
    • 7.2% of stores using Zendesk are in Germany
    Country
    Stores
    None
    65,874
    44,141
    22,918
    16,875
    8,604
    5,597
    4,614
    4,346
    4,172
    United StatesUkraineGermanyUnited KingdomFranceNetherlandsAustraliaSpainItaly

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.