Check out our free Chrome Extension.

Ecommerce stores using Zendesk

Updated Dec 19 2025

Zendesk customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Get more information from the Zendesk website.

Zendesk is currently installed on 191,976 ecommerce stores.

In this report, we'll cover the following statistics on usage of Zendesk on ecommerce stores.

  • Zendesk usage on ecommerce stores
  • Top stores using Zendesk
  • Stores that have recently installed Zendesk
  • Top ecommerce platforms for stores with Zendesk installed
  • Top categories for stores with Zendesk installed
  • Top countries for stores with Zendesk installed
  • Download a complete list of stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Zendesk Usage On Ecommerce Stores

    Zendesk is currently installed on 191,976 ecommerce stores.

    • Installs for Zendesk increased 4.3% quarter-over-quarter.
    • Installs for Zendesk decreased -42.7% year-over-year.
    Installs of Zendesk over Time

    Top Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by store rank.

    Name
    Domain
    Rank
    Created
    Microsoft
    5
    2016/12/30
    Xfinity
    22
    2016/12/30
    MobileĀ® Official Site
    20
    2016/12/30
    Samsung US
    25
    2016/12/30
    Ticketmaster
    26
    2017/10/27

    Stores That Have Recently Installed Zendesk

    Here are the stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed At
    Mochi Pocket
    12,655,099
    2025/12/20
    Davonne Antiques
    7,122,204
    2025/12/20
    Cindy fourre tout
    6,964,528
    2025/12/20
    PuriFarm Depuratori Acqua Lecce
    7,570,313
    2025/12/20
    sticknutz.com
    6,967,053
    2025/12/20

    Top Ecommerce Platforms for stores using Zendesk

    Here is the ecommerce platform breakdown for stores with Zendesk installed.

    • 22.2% of stores using Zendesk are on JouwWeb
    • 19.7% of stores using Zendesk are on Spring
    • 12.3% of stores using Zendesk are on Shopify
    • 10.9% of stores using Zendesk are on Custom Cart
    Top-level Domain
    Stores
    42,661
    37,904
    23,697
    21,004
    13,689
    13,615
    10,899
    6,557
    3,009
    2,513
    1,738
    1,683
    1,312
    959
    466
    441

    Top Categories for stores using Zendesk

    Here are the top 10 industry verticals for stores using Zendesk.

    • 26.3% of stores using Zendesk sell Apparel products.
    • 10.3% of stores using Zendesk sell Home & Garden products.
    • 5.4% of stores using Zendesk sell Arts & Entertainment products.
    Category
    Stores
    50,405
    None
    35,252
    19,744
    8,868
    7,111
    7,044

    Top Countries for stores using Zendesk

    Here is the country platform breakdown for stores with Zendesk installed.

    • 31.7% of stores using Zendesk are in Unknown
    • 19.1% of stores using Zendesk are in United States
    • 7.2% of stores using Zendesk are in Germany
    • 7.1% of stores using Zendesk are in Ukraine
    Country
    Stores
    None
    60,940
    36,670
    13,795
    13,685
    8,102
    4,711
    3,930
    3,502
    3,200

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.