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Ecommerce stores using Salesforce Service Cloud

Updated Jun 26 2026

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 3,644 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 3,644 ecommerce stores.

    • Installs for Salesforce Service Cloud decreased -0.9% quarter-over-quarter.
    • Installs for Salesforce Service Cloud decreased -49.1% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    Walmart
    www.walmart.com
    3
    2016/12/30
    GoodRx
    www.goodrx.com
    25
    2016/12/30
    Weather Underground
    www.wunderground.com
    26
    2016/12/30
    Toyota Official Site
    www.toyota.com
    42
    2016/12/30
    COACH®
    www.coach.com
    71
    2019/04/19

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    digitalmarket.enteldigital.cl
    digitalmarket.enteldigital.cl
    13,392,382
    2026/06/27
    to LWC Communities!
    www.xekret.com
    7,452,476
    2026/06/27
    to LWC Communities!
    assistrx.irvingtoledo.com
    13,096,792
    2026/06/27
    www.mkatocloud.com
    www.mkatocloud.com
    7,788,484
    2026/06/27
    to LWC Communities!
    myinsurancedevelop.atlas.com.mt
    12,513,103
    2026/06/27

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 43.3% of stores using Salesforce Service Cloud are on Custom Cart
    • 25.7% of stores using Salesforce Service Cloud are on Shopify
    • 9.9% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 7.7% of stores using Salesforce Service Cloud are on WooCommerce
    Top-level Domain
    Stores
    Custom Cart
    1,579
    Shopify
    936
    Salesforce Commerce Cloud
    359
    WooCommerce
    282
    Magento
    173
    BigCommerce
    45
    SAP Commerce Cloud
    26
    Drupal Commerce
    24
    VTEX
    22
    EC-CUBE
    20
    Linx Commerce
    14
    Wix
    14
    Sitecore Commerce
    12
    NetSuite SuiteCommerce
    11
    Herbalife
    8
    GoDaddy Online Store
    7
    PrestaShop
    7
    OpenCart
    7
    Ecwid
    6
    Shopware
    6

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 14.0% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 11.9% of stores using Salesforce Service Cloud sell Apparel products.
    • 5.3% of stores using Salesforce Service Cloud sell Beauty & Fitness products.
    Category
    Stores
    None
    1,379
    Home & Garden
    510
    Apparel
    435
    Beauty & Fitness
    193
    Business & Industrial
    178
    Health
    151
    Computers
    148
    Consumer Electronics
    101
    Sports
    98
    Food & Drink
    95

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 28.7% of stores using Salesforce Service Cloud are in Unknown
    • 21.7% of stores using Salesforce Service Cloud are in United States
    • 4.7% of stores using Salesforce Service Cloud are in United Kingdom
    • 3.8% of stores using Salesforce Service Cloud are in Japan
    Country
    Stores
    None
    1,047
    United States
    791
    United Kingdom
    172
    Japan
    139
    Australia
    126
    Canada
    125
    Netherlands
    109
    Italy
    92
    Germany
    89
    France
    68

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.