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Ecommerce stores using Salesforce Service Cloud

Updated Apr 25 2025

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 26,028 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
    Access Now

    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 26,028 ecommerce stores.

    • Installs for Salesforce Service Cloud decreased -0.4% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 171.2% year-over-year.
    Installs of Salesforce Service Cloud over Time
    2021/08/20 2021/10/01 2021/11/12 2021/12/24 2022/02/04 2022/03/18 2022/04/29 2022/06/10 2022/07/22 2022/09/02 2022/10/14 2022/11/25 2023/01/06 2023/02/17 2023/03/31 2023/05/12 2023/06/23 2023/08/04 2023/09/15 2023/10/27 2023/12/08 2024/01/19 2024/03/01 2024/04/12 2024/05/24 2024/07/05 2024/08/16 2024/09/27 2024/11/08 2024/12/20 2025/01/31 2025/03/14 2025/04/2502,0004,0006,0008,00010,00012,00014,00016,00018,000

    Top Stores using Salesforce Service Cloud

    Here are the top 0 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    17
    2016/12/30
    Shutterstock
    www.shutterstock.com
    20
    2016/12/30
    Pizza Hut
    www.pizzahut.com
    44
    2021/04/09
    Peacock
    www.peacocktv.com
    47
    2021/04/09
    Victoria's Secret
    www.victoriassecret.com
    48
    2016/12/30

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    ALDI Corporate
    corporate.aldi.us
    11,982,069
    2025/04/26
    Blinds
    www.drbblinds.com
    8,523,051
    2025/04/26
    Volunteer
    thaianimalsanctuary.com
    2,228,003
    2025/04/26
    feqa-shop2.trimble.com
    feqa-shop2.trimble.com
    12,096,536
    2025/04/26
    to LWC Communities again!
    dtportal.detertech.com
    13,413,555
    2025/04/26

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 26.8% of stores using Salesforce Service Cloud are on Custom Cart
    • 21.8% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 19.3% of stores using Salesforce Service Cloud are on WooCommerce
    • 13.1% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    6,988
    Salesforce Commerce Cloud
    5,678
    WooCommerce
    5,030
    Shopify
    3,409
    Magento
    2,456
    BigCommerce
    297
    Wix
    224
    PrestaShop
    174
    Ecwid
    171
    SAP Commerce Cloud
    147
    Squarespace
    128
    Drupal Commerce
    122
    VTEX
    88
    NetSuite SuiteCommerce
    86
    Odoo
    69
    Shopware
    59
    Thinkific
    53
    ePages
    53
    HCL Commerce
    46
    Weebly Commerce
    41
    Custom CartSalesforce Commerce CloudWooCommerceShopifyMagento

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 10.7% of stores using Salesforce Service Cloud sell Apparel products.
    • 6.9% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 4.5% of stores using Salesforce Service Cloud sell Business & Industrial products.
    Category
    Stores
    None
    12,648
    Apparel
    2,772
    Home & Garden
    1,804
    Business & Industrial
    1,181
    Beauty & Fitness
    1,139
    Computers
    953
    People & Society
    915
    Sports
    864
    Jobs & Education
    788
    Health
    755

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 23.9% of stores using Salesforce Service Cloud are in Unknown
    • 23.2% of stores using Salesforce Service Cloud are in United States
    • 6.7% of stores using Salesforce Service Cloud are in Spain
    • 4.6% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    None
    6,224
    United States
    6,034
    Spain
    1,736
    United Kingdom
    1,207
    Australia
    866
    Canada
    777
    Germany
    776
    France
    689
    Denmark
    628
    Italy
    564
    United StatesSpainUnited KingdomAustraliaCanadaGermanyFranceDenmarkItaly

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.