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Ecommerce stores using Salesforce Service Cloud

Updated Jan 9 2026

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 8,800 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 8,800 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 1.8% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 61.9% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    19
    2016/12/30
    New Balance
    www.newbalance.com
    76
    2016/12/30
    Peacock
    www.peacocktv.com
    71
    2021/04/09
    Victoria's Secret
    www.victoriassecret.com
    86
    2016/12/30
    ASICS CH
    www.asics.com
    142
    2016/12/30

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Portal
    npnportal-test.nvidia.com
    11,661,233
    2026/01/10
    AmericanAdventuresInc
    ids.ventureoutresorts.com
    11,655,266
    2026/01/10
    Smart Nightstands
    getsmartnightstand.com
    7,569,111
    2026/01/10
    to Double Trading, Inc!
    www.doubletradinginc.com
    4,674,217
    2026/01/10

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 64.8% of stores using Salesforce Service Cloud are on BigCommerce
    • 15.7% of stores using Salesforce Service Cloud are on Custom Cart
    • 9.6% of stores using Salesforce Service Cloud are on Shopify
    • 4.5% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    Top-level Domain
    Stores
    BigCommerce
    5,701
    Custom Cart
    1,379
    Shopify
    843
    Salesforce Commerce Cloud
    399
    WooCommerce
    165
    Magento
    134
    Drupal Commerce
    37
    SAP Commerce Cloud
    27
    VTEX
    25
    Sitecore Commerce
    14
    nopCommerce
    11
    NetSuite SuiteCommerce
    8
    Future Shop
    6
    Wix
    6
    PrestaShop
    4
    ecbeing
    4
    Ecwid
    4
    OpenCart
    4
    EC Force
    3
    Color Me Shop
    2

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 5.5% of stores using Salesforce Service Cloud sell Apparel products.
    • 4.7% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 2.6% of stores using Salesforce Service Cloud sell Beauty & Fitness products.
    Category
    Stores
    None
    6,549
    Apparel
    485
    Home & Garden
    411
    Beauty & Fitness
    227
    Health
    186
    Computers
    140
    Business & Industrial
    135
    Food & Drink
    121
    People & Society
    111
    Sports
    97

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 50.2% of stores using Salesforce Service Cloud are in Unknown
    • 9.1% of stores using Salesforce Service Cloud are in United States
    • 3.8% of stores using Salesforce Service Cloud are in United Kingdom
    • 3.5% of stores using Salesforce Service Cloud are in Australia
    Country
    Stores
    None
    4,422
    United States
    797
    United Kingdom
    331
    Australia
    311
    Japan
    251
    Canada
    235
    Germany
    208
    Netherlands
    187
    Italy
    160
    France
    145

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.