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Ecommerce stores using Salesforce Service Cloud

Updated Dec 26 2025

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 10,053 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 10,053 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.6% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 85.4% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    18
    2016/12/30
    New Balance
    www.newbalance.com
    76
    2016/12/30
    Peacock
    www.peacocktv.com
    79
    2021/04/09
    Victoria's Secret
    www.victoriassecret.com
    82
    2016/12/30
    ASICS
    www.asics.com
    138
    2016/12/30

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Certificado Oficial
    tienda.telematica.com.pe
    12,197,346
    2025/12/27
    USA
    staging2-store.nobleoil.com
    12,266,440
    2025/12/27
    GirlsOnlyDating
    support.girlsonlydating.com
    13,541,504
    2025/12/27
    eshop.maxongroup.com
    eshop.maxongroup.com
    12,240,351
    2025/12/27
    Eligibility Screening Form
    apply.preservehome.org
    13,237,524
    2025/12/27

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 61.5% of stores using Salesforce Service Cloud are on BigCommerce
    • 9.3% of stores using Salesforce Service Cloud are on Custom Cart
    • 9.2% of stores using Salesforce Service Cloud are on Shopify
    • 6.6% of stores using Salesforce Service Cloud are on Herbalife
    Top-level Domain
    Stores
    BigCommerce
    6,178
    Custom Cart
    930
    Shopify
    922
    Herbalife
    666
    Salesforce Commerce Cloud
    559
    WooCommerce
    314
    Magento
    145
    Drupal Commerce
    41
    Wix
    41
    SAP Commerce Cloud
    31
    VTEX
    26
    PrestaShop
    20
    NetSuite SuiteCommerce
    19
    Squarespace
    16
    Sitecore Commerce
    14
    nopCommerce
    13
    OpenCart
    7
    Future Shop
    6
    Spree Commerce
    5
    Webflow
    5

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 6.7% of stores using Salesforce Service Cloud sell Health products.
    • 5.7% of stores using Salesforce Service Cloud sell Apparel products.
    • 5.2% of stores using Salesforce Service Cloud sell Home & Garden products.
    Category
    Stores
    None
    6,792
    Health
    675
    Apparel
    573
    Home & Garden
    527
    Beauty & Fitness
    267
    Business & Industrial
    187
    Computers
    184
    Food & Drink
    145
    People & Society
    142
    Sports
    117

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 51.3% of stores using Salesforce Service Cloud are in Unknown
    • 9.5% of stores using Salesforce Service Cloud are in United States
    • 4.7% of stores using Salesforce Service Cloud are in United Kingdom
    • 3.2% of stores using Salesforce Service Cloud are in Australia
    Country
    Stores
    None
    5,162
    United States
    955
    United Kingdom
    475
    Australia
    326
    Canada
    251
    Japan
    246
    Germany
    219
    Netherlands
    196
    Italy
    171
    France
    166

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.