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Ecommerce stores using Salesforce Service Cloud

Updated Mar 28 2025

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 26,163 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
    Access Now

    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 26,163 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.4% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 170.5% year-over-year.
    Installs of Salesforce Service Cloud over Time
    2021/08/20 2021/10/01 2021/11/12 2021/12/24 2022/02/04 2022/03/18 2022/04/29 2022/06/10 2022/07/22 2022/09/02 2022/10/14 2022/11/25 2023/01/06 2023/02/17 2023/03/31 2023/05/12 2023/06/23 2023/08/04 2023/09/15 2023/10/27 2023/12/08 2024/01/19 2024/03/01 2024/04/12 2024/05/24 2024/07/05 2024/08/16 2024/09/27 2024/11/08 2024/12/20 2025/01/31 2025/03/14 02,0004,0006,0008,00010,00012,00014,00016,00018,000

    Top Stores using Salesforce Service Cloud

    Here are the top 0 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    Mayo Clinic
    www.mayoclinic.org
    4
    2019/12/06
    PlayStation® Official Site
    www.playstation.com
    20
    2016/12/30
    Shutterstock
    www.shutterstock.com
    22
    2016/12/30
    Pizza Hut
    www.pizzahut.com
    42
    2021/04/09
    Peacock
    www.peacocktv.com
    46
    2021/04/09

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Custom Domain Site 1
    thosono1.mymt-cdn-waf-ofg.com
    12,734,434
    2025/03/29
    to LWC Communities!
    livevideo.astara.com
    12,162,297
    2025/03/29
    Welkom bij Mijn Bizznizz
    mijn.bizznizz.nl
    12,054,228
    2025/03/29
    Referral Portal
    enroll.tevamigrainepregnancyregistry.com
    12,850,369
    2025/03/29
    Kinship Referral Site
    www.kinconnects.com
    7,125,597
    2025/03/29

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 26.5% of stores using Salesforce Service Cloud are on Custom Cart
    • 21.6% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 19.1% of stores using Salesforce Service Cloud are on WooCommerce
    • 12.9% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    6,933
    Salesforce Commerce Cloud
    5,645
    WooCommerce
    5,005
    Shopify
    3,362
    Magento
    2,733
    BigCommerce
    365
    Ecwid
    174
    PrestaShop
    172
    Wix
    160
    SAP Commerce Cloud
    149
    Squarespace
    135
    Drupal Commerce
    123
    VTEX
    91
    NetSuite SuiteCommerce
    86
    Odoo
    71
    Shopware
    59
    ePages
    54
    Thinkific
    53
    HCL Commerce
    46
    nopCommerce
    44
    Custom CartSalesforce Commerce CloudWooCommerceShopifyMagento

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 10.5% of stores using Salesforce Service Cloud sell Apparel products.
    • 6.8% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 4.5% of stores using Salesforce Service Cloud sell Business & Industrial products.
    Category
    Stores
    None
    12,780
    Apparel
    2,755
    Home & Garden
    1,789
    Business & Industrial
    1,186
    Beauty & Fitness
    1,141
    Computers
    960
    People & Society
    900
    Sports
    864
    Jobs & Education
    799
    Health
    762

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 23.3% of stores using Salesforce Service Cloud are in Unknown
    • 23.1% of stores using Salesforce Service Cloud are in United States
    • 7.6% of stores using Salesforce Service Cloud are in Spain
    • 4.7% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    None
    6,101
    United States
    6,043
    Spain
    1,997
    United Kingdom
    1,219
    Australia
    866
    Germany
    771
    Canada
    760
    France
    679
    Denmark
    582
    Italy
    561
    United StatesSpainUnited KingdomAustraliaGermanyCanadaFranceDenmarkItaly

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.