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Ecommerce stores using Salesforce Service Cloud

Updated Jan 30 2026

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 5,321 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 5,321 ecommerce stores.

    • Installs for Salesforce Service Cloud decreased -0.7% quarter-over-quarter.
    • Installs for Salesforce Service Cloud decreased -3.0% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    19
    2016/12/30
    Just a moment...
    www.doordash.com
    26
    2016/12/30
    Toyota Official Site
    www.toyota.com
    37
    2016/12/30
    Taco Bell®
    www.tacobell.com
    61
    2016/12/30
    Peacock
    www.peacocktv.com
    73
    2021/04/09

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    RS3 Réveil
    www.rs3reveil.store
    8,269,791
    2026/01/31
    Freetanga Express
    freetangaexpress.com
    10,878,662
    2026/01/31
    europe.luxurycollectionstore.com
    europe.luxurycollectionstore.com
    12,323,142
    2026/01/31
    europe.sheratonstore.com
    europe.sheratonstore.com
    12,353,019
    2026/01/31
    Wilson Team Shop
    www.team.shop
    48,165
    2026/01/31

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 26.8% of stores using Salesforce Service Cloud are on Custom Cart
    • 26.6% of stores using Salesforce Service Cloud are on Shopify
    • 13.2% of stores using Salesforce Service Cloud are on Herbalife
    • 10.4% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    Top-level Domain
    Stores
    Custom Cart
    1,424
    Shopify
    1,415
    Herbalife
    700
    Salesforce Commerce Cloud
    553
    WooCommerce
    459
    Magento
    278
    BigCommerce
    69
    Wix
    41
    Drupal Commerce
    33
    SAP Commerce Cloud
    29
    PrestaShop
    27
    Squarespace
    26
    VTEX
    26
    Zen Cart
    23
    NetSuite SuiteCommerce
    19
    Sitecore Commerce
    15
    Linx Commerce
    14
    OpenCart
    13
    nopCommerce
    13
    Ecwid
    12

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 13.7% of stores using Salesforce Service Cloud sell Apparel products.
    • 13.1% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 12.8% of stores using Salesforce Service Cloud sell Health products.
    Category
    Stores
    None
    1,284
    Apparel
    729
    Home & Garden
    699
    Health
    680
    Beauty & Fitness
    313
    Business & Industrial
    258
    Computers
    235
    Food & Drink
    205
    People & Society
    151
    Sports
    144

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 30.4% of stores using Salesforce Service Cloud are in Unknown
    • 19.4% of stores using Salesforce Service Cloud are in United States
    • 13.6% of stores using Salesforce Service Cloud are in United Kingdom
    • 2.9% of stores using Salesforce Service Cloud are in Canada
    Country
    Stores
    None
    1,618
    United States
    1,033
    United Kingdom
    721
    Canada
    156
    Australia
    150
    Japan
    136
    Netherlands
    126
    Germany
    124
    Italy
    107
    France
    102

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.