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Ecommerce stores using Salesforce Service Cloud

Updated Feb 14 2025

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 26,058 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 26,058 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.7% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 150.9% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 0 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    18
    2016/12/30
    Shutterstock
    www.shutterstock.com
    20
    2016/12/30
    KAYAK
    www.kayak.com
    40
    2016/12/30
    Victoria's Secret
    www.victoriassecret.com
    44
    2016/12/30
    HP
    www.hp.com
    45
    2020/06/12

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Zermatt
    www.zermatt.swiss
    9,024
    2025/02/15
    Teoxane
    shop.teoxane.es
    10,767,888
    2025/02/15
    Data Privacy Portal
    data-subject-rights.audi.com
    10,812,189
    2025/02/15
    Hyundai
    www.hyundaifinance.com.au
    3,523,778
    2025/02/15
    NVIDIA
    programs.nvidia.com
    10,802,279
    2025/02/15

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 27.8% of stores using Salesforce Service Cloud are on Custom Cart
    • 20.2% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 19.4% of stores using Salesforce Service Cloud are on WooCommerce
    • 13.3% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    7,250
    Salesforce Commerce Cloud
    5,263
    WooCommerce
    5,045
    Shopify
    3,472
    Magento
    2,687
    BigCommerce
    345
    Ecwid
    211
    PrestaShop
    169
    SAP Commerce Cloud
    149
    Drupal Commerce
    138
    Squarespace
    128
    NetSuite SuiteCommerce
    92
    VTEX
    91
    Thinkific
    66
    ePages
    58
    Odoo
    57
    Shopware
    54
    nopCommerce
    52
    OpenCart
    44
    Weebly Commerce
    42

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 10.7% of stores using Salesforce Service Cloud sell Apparel products.
    • 7.0% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 4.7% of stores using Salesforce Service Cloud sell Business & Industrial products.
    Category
    Stores
    None
    12,399
    Apparel
    2,796
    Home & Garden
    1,824
    Business & Industrial
    1,219
    Beauty & Fitness
    1,187
    People & Society
    962
    Computers
    912
    Sports
    880
    Jobs & Education
    781
    Health
    772

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 23.5% of stores using Salesforce Service Cloud are in United States
    • 23.2% of stores using Salesforce Service Cloud are in Unknown
    • 7.5% of stores using Salesforce Service Cloud are in Spain
    • 4.7% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    United States
    6,119
    None
    6,044
    Spain
    1,951
    United Kingdom
    1,222
    Australia
    875
    Germany
    795
    Canada
    762
    France
    665
    Denmark
    622
    Italy
    545

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.