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Ecommerce stores using Salesforce Service Cloud

Updated Nov 1 2024

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 27,204 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 27,204 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.6% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 162.9% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 0 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    Shutterstock
    www.shutterstock.com
    15
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    19
    2016/12/30
    KAYAK
    www.kayak.com
    33
    2016/12/30
    adidas US
    www.adidas.com
    40
    2016/12/30
    HP
    www.hp.com
    46
    2020/06/12

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    VinoAmigo©
    vino-amigo.com
    8,212,939
    2024/11/02
    Help Centre
    help.wi-q.com
    12,758,368
    2024/11/02
    to LWC Communities!
    academic.interface-online.org.uk
    13,209,257
    2024/11/02
    Genesis
    www.genesis-finance.com.au
    6,867,837
    2024/11/02
    Zulily Help Center
    help.zulily.com
    11,412,155
    2024/11/02

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 29.8% of stores using Salesforce Service Cloud are on Custom Cart
    • 19.0% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 18.5% of stores using Salesforce Service Cloud are on WooCommerce
    • 12.5% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    8,103
    Salesforce Commerce Cloud
    5,163
    WooCommerce
    5,020
    Shopify
    3,401
    Magento
    2,984
    BigCommerce
    325
    Ecwid
    288
    Drupal Commerce
    197
    PrestaShop
    177
    SAP Commerce Cloud
    158
    Squarespace
    128
    VTEX
    103
    Wix
    84
    NetSuite SuiteCommerce
    77
    Thinkific
    61
    ePages
    60
    nopCommerce
    54
    Shopware
    50
    Odoo
    50
    OpenCart
    49

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 10.4% of stores using Salesforce Service Cloud sell Apparel products.
    • 6.9% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 5.0% of stores using Salesforce Service Cloud sell Business & Industrial products.
    Category
    Stores
    None
    12,780
    Apparel
    2,842
    Home & Garden
    1,881
    Business & Industrial
    1,353
    Beauty & Fitness
    1,163
    People & Society
    1,062
    Sports
    931
    Computers
    900
    Jobs & Education
    888
    Health
    881

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 23.7% of stores using Salesforce Service Cloud are in United States
    • 23.4% of stores using Salesforce Service Cloud are in Unknown
    • 8.4% of stores using Salesforce Service Cloud are in Spain
    • 4.8% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    United States
    6,445
    None
    6,358
    Spain
    2,280
    United Kingdom
    1,294
    Australia
    892
    Germany
    813
    Canada
    805
    France
    653
    Denmark
    598
    Italy
    528

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.