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Ecommerce stores using Salesforce Service Cloud

Updated Mar 13 2026

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 25,393 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 25,393 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 73.5% quarter-over-quarter.
    • Installs for Salesforce Service Cloud decreased -19.7% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    Amazon
    www.amazon.com
    1
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    19
    2016/12/30
    Cinemark Theatres
    www.cinemark.com
    47
    2016/12/30
    Allegro
    allegro.pl
    59
    2016/12/30
    Pizza Hut
    www.pizzahut.com
    60
    2021/04/09

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Quran Co™
    quranlamps.com
    8,119,999
    2026/03/15
    MOVE FOOTWEAR
    move-footwear.com
    6,009,444
    2026/03/14
    to LWC Communities!
    www.milehighdreamin.com
    2,338,320
    2026/03/14
    Focus Digital
    uatfocusdigital.fotf.com
    12,926,573
    2026/03/14
    Ferromax
    ferromax-production.mobify-storefront.com
    11,707,127
    2026/03/14

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 21.4% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 20.3% of stores using Salesforce Service Cloud are on Custom Cart
    • 18.3% of stores using Salesforce Service Cloud are on WooCommerce
    • 14.1% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Salesforce Commerce Cloud
    5,427
    Custom Cart
    5,152
    WooCommerce
    4,646
    Shopify
    3,583
    Magento
    2,910
    SAP Commerce Cloud
    628
    Drupal Commerce
    494
    BigCommerce
    267
    VTEX
    203
    Wix
    196
    PrestaShop
    175
    Squarespace
    171
    Ecwid
    124
    HCL Commerce
    113
    NetSuite SuiteCommerce
    93
    Odoo
    78
    Sitecore Commerce
    66
    Thinkific
    61
    GoDaddy Online Store
    59
    Shopware
    48

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 16.8% of stores using Salesforce Service Cloud sell Apparel products.
    • 10.3% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 10.2% of stores using Salesforce Service Cloud sell Health products.
    Category
    Stores
    Apparel
    4,261
    None
    4,028
    Home & Garden
    2,623
    Health
    2,578
    Beauty & Fitness
    1,677
    Business & Industrial
    1,584
    Jobs & Education
    1,446
    Computers
    1,196
    People & Society
    1,173
    Food & Drink
    1,013

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 25.0% of stores using Salesforce Service Cloud are in United States
    • 21.9% of stores using Salesforce Service Cloud are in Unknown
    • 6.9% of stores using Salesforce Service Cloud are in Spain
    • 4.6% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    United States
    6,336
    None
    5,558
    Spain
    1,746
    United Kingdom
    1,163
    Australia
    821
    Italy
    775
    Germany
    742
    Canada
    720
    France
    650
    Denmark
    617

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.