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Ecommerce stores using Salesforce Service Cloud

Updated Jun 5 2026

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 26,871 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 26,871 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.6% quarter-over-quarter.
    • Installs for Salesforce Service Cloud decreased -36.6% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    Amazon
    www.amazon.com
    1
    2016/12/30
    Rakuten
    www.rakuten.co.jp
    24
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    32
    2016/12/30
    Cinemark Theatres
    www.cinemark.com
    49
    2016/12/30
    Airbnb
    www.airbnb.com
    54
    2016/12/30

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Surivon Herbal Antiviral Salve
    surivonsalve.com
    3,984,929
    2026/06/06
    to LWC Communities!
    supplies.greenterracleaning.com
    12,190,069
    2026/06/06
    to LWC Communities!
    portal.vbg.com
    12,177,856
    2026/06/06
    to LWC Communities!
    communicatie.zoa.nl
    12,512,028
    2026/06/06
    TrakCel Customer Support Portal
    support.mytrakcel.com
    13,115,976
    2026/06/06

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 21.5% of stores using Salesforce Service Cloud are on Custom Cart
    • 20.4% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 18.7% of stores using Salesforce Service Cloud are on WooCommerce
    • 14.4% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    5,786
    Salesforce Commerce Cloud
    5,485
    WooCommerce
    5,030
    Shopify
    3,881
    Magento
    3,243
    SAP Commerce Cloud
    684
    BigCommerce
    274
    Wix
    216
    VTEX
    205
    PrestaShop
    178
    Squarespace
    159
    Ecwid
    126
    HCL Commerce
    113
    GoDaddy Online Store
    100
    NetSuite SuiteCommerce
    92
    Odoo
    84
    Drupal Commerce
    75
    Sitecore Commerce
    75
    Thinkific
    64
    nopCommerce
    48

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 16.1% of stores using Salesforce Service Cloud sell Apparel products.
    • 10.7% of stores using Salesforce Service Cloud sell Health products.
    • 10.2% of stores using Salesforce Service Cloud sell Home & Garden products.
    Category
    Stores
    None
    4,520
    Apparel
    4,316
    Health
    2,888
    Home & Garden
    2,728
    Beauty & Fitness
    1,873
    Business & Industrial
    1,699
    Jobs & Education
    1,299
    Computers
    1,276
    People & Society
    1,254
    Food & Drink
    1,049

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 25.1% of stores using Salesforce Service Cloud are in Unknown
    • 23.7% of stores using Salesforce Service Cloud are in United States
    • 5.8% of stores using Salesforce Service Cloud are in Spain
    • 4.6% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    None
    6,748
    United States
    6,356
    Spain
    1,553
    United Kingdom
    1,236
    Australia
    876
    Canada
    776
    Germany
    774
    Italy
    742
    France
    695
    Denmark
    555

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.