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Ecommerce stores using Salesforce Service Cloud

Updated Nov 28 2025

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 5,819 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
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    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 5,819 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.2% quarter-over-quarter.
    • Installs for Salesforce Service Cloud increased 7.2% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    22
    2016/12/30
    Toyota Official Site
    www.toyota.com
    36
    2016/12/30
    Taco Bell®
    www.tacobell.com
    51
    2016/12/30
    Peacock
    www.peacocktv.com
    77
    2021/04/09
    New Balance
    www.newbalance.com
    81
    2016/12/30

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    Dr. Martens
    www.sl71gmax.shop
    7,279,417
    2025/11/29
    www.affiliatemarketingmasterypro.com
    www.affiliatemarketingmasterypro.com
    10,198,357
    2025/11/29
    Bai Brun
    baibrun.com
    6,963,664
    2025/11/29
    4058d5-28.myshopify.com
    4058d5-28.myshopify.com
    12,867,269
    2025/11/29
    Acuity Support portal
    support.acuity.nl
    13,251,774
    2025/11/29

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 33.2% of stores using Salesforce Service Cloud are on Custom Cart
    • 24.1% of stores using Salesforce Service Cloud are on Shopify
    • 11.0% of stores using Salesforce Service Cloud are on Herbalife
    • 9.9% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    Top-level Domain
    Stores
    Custom Cart
    1,933
    Shopify
    1,405
    Herbalife
    640
    Salesforce Commerce Cloud
    578
    WooCommerce
    480
    Magento
    259
    BigCommerce
    83
    Wix
    49
    Drupal Commerce
    40
    SAP Commerce Cloud
    33
    VTEX
    29
    Squarespace
    28
    PrestaShop
    26
    NetSuite SuiteCommerce
    19
    Sitecore Commerce
    17
    OpenCart
    16
    Zen Cart
    15
    Linx Commerce
    14
    nopCommerce
    13
    Ecwid
    10

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 12.8% of stores using Salesforce Service Cloud sell Apparel products.
    • 12.5% of stores using Salesforce Service Cloud sell Home & Garden products.
    • 11.8% of stores using Salesforce Service Cloud sell Health products.
    Category
    Stores
    None
    1,693
    Apparel
    745
    Home & Garden
    725
    Health
    688
    Beauty & Fitness
    316
    Business & Industrial
    255
    Computers
    226
    Food & Drink
    203
    People & Society
    167
    Sports
    147

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 32.4% of stores using Salesforce Service Cloud are in Unknown
    • 17.6% of stores using Salesforce Service Cloud are in United States
    • 12.6% of stores using Salesforce Service Cloud are in United Kingdom
    • 3.0% of stores using Salesforce Service Cloud are in Australia
    Country
    Stores
    None
    1,887
    United States
    1,026
    United Kingdom
    734
    Australia
    177
    Canada
    161
    Japan
    147
    Germany
    134
    Netherlands
    134
    Italy
    116
    France
    105

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.