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Ecommerce stores using Salesforce Service Cloud

Updated Apr 24 2026

Give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Get more information from the Salesforce Service Cloud website.

Salesforce Service Cloud is currently installed on 26,986 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Service Cloud on ecommerce stores.

  • Salesforce Service Cloud usage on ecommerce stores
  • Top stores using Salesforce Service Cloud
  • Stores that have recently installed Salesforce Service Cloud
  • Top ecommerce platforms for stores with Salesforce Service Cloud installed
  • Top categories for stores with Salesforce Service Cloud installed
  • Top countries for stores with Salesforce Service Cloud installed

    • Download a complete list of stores using Salesforce Service Cloud with a paid account.
    Create a free account to get a feel for the data we provide.
    Access Now

    Salesforce Service Cloud Usage On Ecommerce Stores

    Salesforce Service Cloud is currently installed on 26,986 ecommerce stores.

    • Installs for Salesforce Service Cloud increased 0.2% quarter-over-quarter.
    • Installs for Salesforce Service Cloud decreased -30.2% year-over-year.
    Installs of Salesforce Service Cloud over Time

    Top Stores using Salesforce Service Cloud

    Here are the top 5 stores running Salesforce Service Cloud ordered by store rank.

    Name
    Domain
    Rank
    Created
    Amazon
    www.amazon.com
    1
    2016/12/30
    Rakuten
    www.rakuten.co.jp
    18
    2016/12/30
    PlayStation® Official Site
    www.playstation.com
    34
    2016/12/30
    Cinemark Theatres
    www.cinemark.com
    49
    2016/12/30
    Pizza Hut
    www.pizzahut.com
    68
    2021/04/09

    Stores That Have Recently Installed Salesforce Service Cloud

    Here are the stores that have installed Salesforce Service Cloud most recently.

    Name
    Domain
    Rank
    Installed At
    coachpablo24.herbalife.com
    coachpablo24.herbalife.com
    12,751,494
    2026/04/25
    sb-ds2.kuechenprofi.sanitastroesch.ch
    sb-ds2.kuechenprofi.sanitastroesch.ch
    13,256,520
    2026/04/25
    candidatureuatfull.esg-sport.com
    candidatureuatfull.esg-sport.com
    13,222,151
    2026/04/25
    myaqp-testenv.aqp.it
    myaqp-testenv.aqp.it
    12,274,038
    2026/04/25
    candidatureuatfull.pstb.fr
    candidatureuatfull.pstb.fr
    12,277,324
    2026/04/25

    Top Ecommerce Platforms for stores using Salesforce Service Cloud

    Here is the ecommerce platform breakdown for stores with Salesforce Service Cloud installed.

    • 20.6% of stores using Salesforce Service Cloud are on Salesforce Commerce Cloud
    • 20.5% of stores using Salesforce Service Cloud are on Custom Cart
    • 18.9% of stores using Salesforce Service Cloud are on WooCommerce
    • 13.8% of stores using Salesforce Service Cloud are on Shopify
    Top-level Domain
    Stores
    Salesforce Commerce Cloud
    5,561
    Custom Cart
    5,537
    WooCommerce
    5,087
    Shopify
    3,713
    Magento
    3,208
    SAP Commerce Cloud
    698
    Drupal Commerce
    529
    BigCommerce
    267
    Wix
    213
    VTEX
    203
    PrestaShop
    178
    Squarespace
    162
    Ecwid
    126
    HCL Commerce
    119
    GoDaddy Online Store
    101
    NetSuite SuiteCommerce
    98
    Odoo
    78
    Thinkific
    66
    Sitecore Commerce
    64
    nopCommerce
    45

    Top Categories for stores using Salesforce Service Cloud

    Here are the top 10 industry verticals for stores using Salesforce Service Cloud.

    • 16.0% of stores using Salesforce Service Cloud sell Apparel products.
    • 10.7% of stores using Salesforce Service Cloud sell Health products.
    • 10.1% of stores using Salesforce Service Cloud sell Home & Garden products.
    Category
    Stores
    None
    4,348
    Apparel
    4,322
    Health
    2,894
    Home & Garden
    2,723
    Beauty & Fitness
    1,795
    Business & Industrial
    1,693
    Jobs & Education
    1,605
    Computers
    1,296
    People & Society
    1,251
    Sports
    1,047

    Top Countries for stores using Salesforce Service Cloud

    Here is the country platform breakdown for stores with Salesforce Service Cloud installed.

    • 24.8% of stores using Salesforce Service Cloud are in United States
    • 24.1% of stores using Salesforce Service Cloud are in Unknown
    • 5.9% of stores using Salesforce Service Cloud are in Spain
    • 4.6% of stores using Salesforce Service Cloud are in United Kingdom
    Country
    Stores
    United States
    6,699
    None
    6,511
    Spain
    1,586
    United Kingdom
    1,253
    Australia
    860
    Germany
    774
    Canada
    768
    Italy
    752
    France
    687
    Denmark
    557

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.