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Ecommerce stores using Intercom

Updated May 30 2025

Drive loyalty and growth at every stage of your customer lifecycle with Intercom—the best in real-time business messaging.

Get more information from the Intercom website.

Intercom is currently installed on 12,653 ecommerce stores.

In this report, we'll cover the following statistics on usage of Intercom on ecommerce stores.

  • Intercom usage on ecommerce stores
  • Top stores using Intercom
  • Stores that have recently installed Intercom
  • Top ecommerce platforms for stores with Intercom installed
  • Top categories for stores with Intercom installed
  • Top countries for stores with Intercom installed
  • Download a complete list of stores using Intercom with a paid account.
    Create a free account to get a feel for the data we provide.

    Intercom Usage On Ecommerce Stores

    Intercom is currently installed on 12,653 ecommerce stores.

    • Installs for Intercom decreased -0.9% quarter-over-quarter.
    • Installs for Intercom decreased -60.5% year-over-year.
    Installs of Intercom over Time
    2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 2025/04/04 2025/05/16 05,00010,00015,00020,00025,00030,00035,00040,000

    Top Stores using Intercom

    Here are the top 5 stores running Intercom ordered by store rank.

    Name
    Domain
    Rank
    Created
    Eventbrite
    127
    2016/12/30
    Gymshark
    210
    2016/12/30
    Unique Vintage
    308
    2018/02/02
    Frankies Bikinis
    309
    2016/12/30
    Masterbuilt
    357
    2019/05/03

    Stores That Have Recently Installed Intercom

    Here are the stores that have installed Intercom most recently.

    Name
    Domain
    Rank
    Installed At
    Birth Guide
    7,748,047
    2025/05/31
    Evvy
    12,144,806
    2025/05/31
    Academia de Trading
    5,276,429
    2025/05/31
    Let's Talk Housing BC
    207,005
    2025/05/31
    Support
    13,655,684
    2025/05/31

    Top Ecommerce Platforms for stores using Intercom

    Here is the ecommerce platform breakdown for stores with Intercom installed.

    • 28.8% of stores using Intercom are on Shopify
    • 28.1% of stores using Intercom are on WooCommerce
    • 25.6% of stores using Intercom are on Custom Cart
    • 6.5% of stores using Intercom are on Magento
    Top-level Domain
    Stores
    3,646
    3,554
    3,242
    818
    141
    101
    87
    69
    60
    46
    32
    28
    26
    ShopifyWooCommerceCustom CartMagento

    Top Categories for stores using Intercom

    Here are the top 10 industry verticals for stores using Intercom.

    • 6.7% of stores using Intercom sell Apparel products.
    • 6.0% of stores using Intercom sell Beauty & Fitness products.
    • 5.9% of stores using Intercom sell Home & Garden products.

    Top Countries for stores using Intercom

    Here is the country platform breakdown for stores with Intercom installed.

    • 27.8% of stores using Intercom are in Unknown
    • 23.1% of stores using Intercom are in United States
    • 8.4% of stores using Intercom are in United Kingdom
    • 5.2% of stores using Intercom are in Spain
    Country
    Stores
    None
    3,513
    664
    388
    378
    367
    316
    172
    United StatesUnited KingdomSpainCanadaAustraliaGermanyFranceNetherlandsItaly

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.