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Ecommerce stores using Intercom

Updated Jan 9 2026

Drive loyalty and growth at every stage of your customer lifecycle with Intercom—the best in real-time business messaging.

Get more information from the Intercom website.

Intercom is currently installed on 16,998 ecommerce stores.

In this report, we'll cover the following statistics on usage of Intercom on ecommerce stores.

  • Intercom usage on ecommerce stores
  • Top stores using Intercom
  • Stores that have recently installed Intercom
  • Top ecommerce platforms for stores with Intercom installed
  • Top categories for stores with Intercom installed
  • Top countries for stores with Intercom installed
  • Download a complete list of stores using Intercom with a paid account.
    Create a free account to get a feel for the data we provide.

    Intercom Usage On Ecommerce Stores

    Intercom is currently installed on 16,998 ecommerce stores.

    • Installs for Intercom increased 0.4% quarter-over-quarter.
    • Installs for Intercom decreased -20.1% year-over-year.
    Installs of Intercom over Time

    Top Stores using Intercom

    Here are the top 5 stores running Intercom ordered by store rank.

    Name
    Domain
    Rank
    Created
    Angi (formerly Angie's List)
    193
    2021/02/19
    Davidson USA
    224
    2016/12/30
    Bose
    284
    2016/12/30
    Gymshark
    349
    2016/12/30
    Masterbuilt
    592
    2019/05/03

    Stores That Have Recently Installed Intercom

    Here are the stores that have installed Intercom most recently.

    Name
    Domain
    Rank
    Installed At
    TaskSense
    7,892,648
    2026/01/10
    Behind The Story
    7,345,435
    2026/01/10

    Top Ecommerce Platforms for stores using Intercom

    Here is the ecommerce platform breakdown for stores with Intercom installed.

    • 31.9% of stores using Intercom are on Shopify
    • 27.7% of stores using Intercom are on WooCommerce
    • 19.8% of stores using Intercom are on Custom Cart
    • 7.1% of stores using Intercom are on Salla
    Top-level Domain
    Stores
    5,421
    4,700
    3,362
    1,210
    827
    173
    134
    76
    49
    44
    33
    26

    Top Categories for stores using Intercom

    Here are the top 10 industry verticals for stores using Intercom.

    • 13.4% of stores using Intercom sell Apparel products.
    • 8.3% of stores using Intercom sell Home & Garden products.
    • 7.7% of stores using Intercom sell Beauty & Fitness products.
    Category
    Stores
    None
    3,812
    2,270
    1,038
    870
    801
    611

    Top Countries for stores using Intercom

    Here is the country platform breakdown for stores with Intercom installed.

    • 28.9% of stores using Intercom are in Unknown
    • 26.4% of stores using Intercom are in United States
    • 8.3% of stores using Intercom are in Spain
    • 6.7% of stores using Intercom are in United Kingdom
    Country
    Stores
    None
    4,917
    1,409
    491
    426
    413
    332

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.