Frequently Asked Questions
Click on the question to read more detailed answers.
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What is rank and how is it calculated?
Rank is a measure of the relative popularity of e-commerce stores. It is calculated by combining a variety of factors. -
What filters are available for stores?
Here is a full list of supported search filters for stores. -
What data is available for stores?
We collect dozens of attributes for stores depending on the e-commerce platform used by the store. -
Which apps are tracked?
Here is a full list of supported apps. -
Which technologies are tracked?
Here is a full list of supported technologies. -
How often is data updated?
Data is updated weekly, typically on Mondays -
Can I download a sample export CSV?
Sample export CSVs can be downloaded by clicking on the Export button. -
Where can I find a list of categories?
A complete list of categories can be found within. -
What sort options are available for stores?
Here is a full list of supported search sort options for stores. -
How are monthly sales estimates calculated?
Estimated monthly sales is mostly based on traffic estimates for each domain. -
How do I share access to my paid plan?
Pro and Elite plans can be shared with other users on the Account page. -
How do I list all Shopify Plus stores?
Use the Plan filter to list all Shopify Plus stores. -
How do I search by location?
There are three different ways to find stores by location. -
Can I customize columns shown in search results?
The columns displayed in search results can be customized by clicking on the gear icon. -
How do I filter out dropshipping stores?
Dropshipping stores can be filtered out using Advanced Search. -
Can I get an extended free trial before signing up?
Yes, just contact support for an extended free trial. -
How do I import my own list of domains?
Domain lists can be imported through the List page. -
How do I cancel my subscription?
You can cancel your subscription on the Account page by changing to the Basic plan. -
How do I contact support?
You can contact our support team through our website. -
How do I split columns in the export CSV?
You can split columns using built-in features of your spreadsheet software.