The State of Zoho Commerce in 2023

In this report, we'll cover the following essential statistics on Zoho Commerce usage.

• Zoho Commerce growth
• Social media usage on Zoho Commerce stores
• Contact information on Zoho Commerce stores
• Top categories for Zoho Commerce stores
• Top countries for Zoho Commerce stores
• Number of employees for Zoho Commerce stores
• Number of products sold for Zoho Commerce stores
• Top Zoho Commerce technologies
• Top Shipping Carriers used by Zoho Commerce stores
• Zoho Commerce store top-level domain distribution
• Top Zoho Commerce stores
• New Zoho Commerce stores
• Stores switching to Zoho Commerce from other platforms
• Stores switching from Zoho Commerce to other platforms

Zoho Commerce Growth

At present, there are 702 live stores running on the Zoho Commerce platform.

Here is the historical growth of stores running Zoho Commerce.

• Zoho Commerce stores increased 13.7% quarter-over-quarter in 2022 Q4.
• Zoho Commerce stores increased 49% year-over-year in 2022 Q4.

It's hard to know exactly when a Zoho Commerce store was first created but we use a heuristic combining DNS and WHOIS data that provides a reasonable approximation.

Social Media Usage On Zoho Commerce Stores

Ecommerce brands use social media sites to engage with millions of consumers. Instagram and Facebook are the dominant social media sites for ecommerce stores, by far, with Twitter, Pinterest and YouTube also having notable usage.

• Facebook is used by 47.4% of Zoho Commerce stores.
• Instagram is used by 41.6% of Zoho Commerce stores.
• LinkedIn is used by 20.8% of Zoho Commerce stores.

Contact Information On Zoho Commerce Stores

Email remains an extremely popular communication channel for merchants. Many merchants also provide a phone number so that their customers can reach them instantly.

• 80% of Zoho Commerce stores provide a phone number on their website
• 76% of Zoho Commerce stores have an email on their website

Top Categories For Zoho Commerce Stores

Here is the breakdown of industry verticals for stores on Zoho Commerce.

• 13.8% of Zoho Commerce stores sell Home & Garden products.
• 8.7% of Zoho Commerce stores sell Food & Drink products.
• 8.1% of Zoho Commerce stores sell Computers products.

Top Countries For Zoho Commerce Stores

Here are the top countries for stores using Zoho Commerce.

• 17.2% of Zoho Commerce stores are in India
• 12.3% of Zoho Commerce stores are in United States
• 5.0% of Zoho Commerce stores are in Canada
• 4.3% of Zoho Commerce stores are in United Kingdom

With a paid account, stores can also be segmented by region and city.

Number Of Employees For Zoho Commerce Stores

Here is the breakdown of Zoho Commerce stores by the number of employees.

• 0.4% of Zoho Commerce stores have 1 - 9 employees.
• 0.4% of Zoho Commerce stores have 10 - 24 employees.
• 0.1% of Zoho Commerce stores have 1000 - 4999 employees.

Number Of Products Sold For Zoho Commerce Stores

Here is the breakdown of Zoho Commerce stores by the number of products that they sell.

• 31.9% of Zoho Commerce stores sell 1 - 9 different products.
• 11.3% of Zoho Commerce stores sell 10 - 24 different products.
• 11.3% of Zoho Commerce stores sell 100 - 249 different products.

Top Technologies on Zoho Commerce Stores

We're tracking 48 different technologies that have 1,957 collective installs on Zoho Commerce stores.

• Google Tag Manager is used by 46.2% of Zoho Commerce stores.
• Facebook Pixel is used by 45.9% of Zoho Commerce stores.
• Google Adsense is used by 44.3% of Zoho Commerce stores.

Here are the top 10 third-party technologies, ordered by number of installs, across all Zoho Commerce stores.

Top Shipping Carriers Used By Zoho Commerce Stores

• UPS is used by 4.6% of Zoho Commerce stores.
• Fedex is used by 2.8% of Zoho Commerce stores.
• USPS is used by 2.0% of Zoho Commerce stores.

Here are the top 10 shipping carriers across all Zoho Commerce stores.

Zoho Commerce Store Top-level Domain Distribution

.com is the most popular top-level domain for Zoho Commerce stores. This is not surprising since alternate top-level domains have only been introduced somewhat recently and there is still a certain cachet associated with .com domains.

That said, you'll find stark regional differences in certain countries. In Australia, .com.au is the most common top-level domain with .com a close second. This is the exception however as .com domains dominate in virtually all other countries.

• 55.7% of Zoho Commerce stores have a .com domain.
• 7.7% of Zoho Commerce stores have a .in domain.
• 2.8% of Zoho Commerce stores have a .co.uk domain.

Top Zoho Commerce Stores

Here are the top stores, powered by Zoho Commerce, ordered by store rank.

New Zoho Commerce Stores

Here are the 5 highest-ranked stores added most recently.

Stores Switching to Zoho Commerce From Other Platforms

Over the last 90 days, Zoho Commerce has taken 31 merchants from competitive ecommerce platforms.

Here are the top stores that have switched to Zoho Commerce from competitive ecommerce platforms.

Stores Switching from Zoho Commerce To Other Platforms

Over the last 90 days, Zoho Commerce has lost 5 merchants to competitive platforms.

Here are the top Zoho Commerce stores that have recently changed to a competitive platform.

Get more insights on Zoho Commerce stores

Our search interface is easy to use and helps you find the Zoho Commerce stores that are relevant to you.

You can segment stores on a variety of dimensions:

• Social Media accounts
• Email address
• Phone numbers
• Country
• Third-party technologies
• Creation date
• Platform
• Top-level domains
• Domain status
• Domain type

Filter on stores with Facebook accounts.

For more insights on Zoho Commerce stores, create a free account and have a look for yourself.