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Ecommerce stores using Help Scout

Updated Feb 6 2026

Make every customer service interaction a more human one.

Get more information from the Help Scout website.

Help Scout is currently installed on 4,437 ecommerce stores.

In this report, we'll cover the following statistics on usage of Help Scout on ecommerce stores.

  • Help Scout usage on ecommerce stores
  • Top stores using Help Scout
  • Stores that have recently installed Help Scout
  • Top ecommerce platforms for stores with Help Scout installed
  • Top categories for stores with Help Scout installed
  • Top countries for stores with Help Scout installed

    • Download a complete list of stores using Help Scout with a paid account.
    Create a free account to get a feel for the data we provide.
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    Help Scout Usage On Ecommerce Stores

    Help Scout is currently installed on 4,437 ecommerce stores.

    • Installs for Help Scout increased 0.1% quarter-over-quarter.
    • Installs for Help Scout decreased -61.0% year-over-year.
    Installs of Help Scout over Time

    Top Stores using Help Scout

    Here are the top 5 stores running Help Scout ordered by store rank.

    Name
    Domain
    Rank
    Created
    Bailey’s CBD for Pets
    baileyscbd.com
    456
    2018/08/10
    Jackbox Games
    www.jackboxgames.com
    514
    2016/12/30
    Dr.Dabber®
    www.drdabber.com
    587
    2017/10/27
    Manta Sleep
    mantasleep.com
    789
    2016/12/30
    AppSumo
    appsumo.com
    921
    2016/12/30

    Stores That Have Recently Installed Help Scout

    Here are the stores that have installed Help Scout most recently.

    Name
    Domain
    Rank
    Installed At
    RMP Finishes
    www.rmpfinishes.com
    138,982
    2026/02/08
    lasvegastradeshowboothsrental.com
    lasvegastradeshowboothsrental.com
    1,686,288
    2026/02/07
    Dark Folio Press
    dfpress.threadless.com
    12,859,503
    2026/02/07
    Nexirah
    nexirah.com
    6,632,011
    2026/02/06
    amigroups.tr
    amigroups.tr
    6,021,021
    2026/02/06

    Top Ecommerce Platforms for stores using Help Scout

    Here is the ecommerce platform breakdown for stores with Help Scout installed.

    • 33.4% of stores using Help Scout are on Shopify
    • 29.9% of stores using Help Scout are on WooCommerce
    • 20.9% of stores using Help Scout are on Custom Cart
    • 3.9% of stores using Help Scout are on Threadless
    Top-level Domain
    Stores
    Shopify
    1,481
    WooCommerce
    1,328
    Custom Cart
    927
    Threadless
    173
    Magento
    138
    BigCommerce
    67
    Kajabi
    65
    SAP Commerce Cloud
    45
    Squarespace
    26
    Easy Digital Downloads
    21
    Wix
    18
    OpenCart
    17
    Ecwid
    16
    Thinkific
    15
    Teachable
    13
    PrestaShop
    9
    Webflow
    9
    Foxy
    6
    Shoptet
    5
    Sharetribe
    4

    Top Categories for stores using Help Scout

    Here are the top 10 industry verticals for stores using Help Scout.

    • 13.1% of stores using Help Scout sell Apparel products.
    • 9.7% of stores using Help Scout sell Health products.
    • 9.4% of stores using Help Scout sell Home & Garden products.
    Category
    Stores
    None
    669
    Apparel
    583
    Health
    432
    Home & Garden
    419
    Beauty & Fitness
    339
    Business & Industrial
    265
    Computers
    237
    Jobs & Education
    233
    People & Society
    211
    Food & Drink
    180

    Top Countries for stores using Help Scout

    Here is the country platform breakdown for stores with Help Scout installed.

    • 33.3% of stores using Help Scout are in United States
    • 22.4% of stores using Help Scout are in Unknown
    • 7.0% of stores using Help Scout are in United Kingdom
    • 3.7% of stores using Help Scout are in Australia
    Country
    Stores
    United States
    1,477
    None
    993
    United Kingdom
    311
    Australia
    164
    Germany
    137
    Canada
    132
    Taiwan
    93
    Netherlands
    92
    Spain
    73
    France
    69

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.