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Ecommerce stores using Help Scout

Updated Dec 5 2025

Make every customer service interaction a more human one.

Get more information from the Help Scout website.

Help Scout is currently installed on 12,524 ecommerce stores.

In this report, we'll cover the following statistics on usage of Help Scout on ecommerce stores.

  • Help Scout usage on ecommerce stores
  • Top stores using Help Scout
  • Stores that have recently installed Help Scout
  • Top ecommerce platforms for stores with Help Scout installed
  • Top categories for stores with Help Scout installed
  • Top countries for stores with Help Scout installed

    • Download a complete list of stores using Help Scout with a paid account.
    Create a free account to get a feel for the data we provide.
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    Help Scout Usage On Ecommerce Stores

    Help Scout is currently installed on 12,524 ecommerce stores.

    • Installs for Help Scout increased 0.2% quarter-over-quarter.
    • Installs for Help Scout increased 10.5% year-over-year.
    Installs of Help Scout over Time

    Top Stores using Help Scout

    Here are the top 5 stores running Help Scout ordered by store rank.

    Name
    Domain
    Rank
    Created
    King Arthur Baking
    www.kingarthurbaking.com
    328
    2020/07/31
    Seeking Health
    www.seekinghealth.com
    688
    2019/05/03
    BigBadToyStore
    www.bigbadtoystore.com
    709
    2016/12/30
    Dr.Dabber®
    www.drdabber.com
    893
    2017/10/27
    Fangamer
    www.fangamer.com
    895
    2016/12/30

    Stores That Have Recently Installed Help Scout

    Here are the stores that have installed Help Scout most recently.

    Name
    Domain
    Rank
    Installed At
    PaywallProject Documentation
    docs.paywallproject.com
    13,349,714
    2025/12/06
    COR Health
    the-cor-store.myshopify.com
    12,319,989
    2025/12/06
    Tooth Rise
    toothrise.com
    7,081,477
    2025/12/06
    Marcelle
    www.marcelle.media
    642,910
    2025/12/05
    Test Learn
    testlearn.store
    7,842,796
    2025/12/05

    Top Ecommerce Platforms for stores using Help Scout

    Here is the ecommerce platform breakdown for stores with Help Scout installed.

    • 59.5% of stores using Help Scout are on Threadless
    • 17.1% of stores using Help Scout are on WooCommerce
    • 11.6% of stores using Help Scout are on Shopify
    • 7.5% of stores using Help Scout are on Custom Cart
    Top-level Domain
    Stores
    Threadless
    7,457
    WooCommerce
    2,145
    Shopify
    1,449
    Custom Cart
    943
    Magento
    144
    BigCommerce
    78
    Kajabi
    74
    SAP Commerce Cloud
    45
    Squarespace
    29
    Wix
    19
    OpenCart
    17
    Thinkific
    16
    Teachable
    13
    PrestaShop
    11
    Ecwid
    11
    Webflow
    8
    Sharetribe
    4
    CS-Cart
    4
    neto
    4
    Shoptet
    4

    Top Categories for stores using Help Scout

    Here are the top 10 industry verticals for stores using Help Scout.

    • 61.8% of stores using Help Scout sell Apparel products.
    • 4.8% of stores using Help Scout sell Arts & Entertainment products.
    • 4.5% of stores using Help Scout sell Home & Garden products.
    Category
    Stores
    Apparel
    7,741
    None
    784
    Arts & Entertainment
    607
    Home & Garden
    567
    Health
    444
    Business & Industrial
    427
    Beauty & Fitness
    399
    Computers
    283
    People & Society
    274
    Jobs & Education
    269

    Top Countries for stores using Help Scout

    Here is the country platform breakdown for stores with Help Scout installed.

    • 66.0% of stores using Help Scout are in Unknown
    • 13.4% of stores using Help Scout are in United States
    • 2.9% of stores using Help Scout are in United Kingdom
    • 1.7% of stores using Help Scout are in Australia
    Country
    Stores
    None
    8,269
    United States
    1,674
    United Kingdom
    369
    Australia
    208
    Germany
    158
    Canada
    149
    Netherlands
    103
    India
    92
    Taiwan
    92
    Spain
    90

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.