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Ecommerce stores using Help Scout

Updated Oct 16 2026

Make every customer service interaction a more human one.

Get more information from the Help Scout website.

Help Scout is currently installed on 14,600 ecommerce stores.

In this report, we'll cover the following statistics on usage of Help Scout on ecommerce stores.

Download a complete list of stores using Help Scout with a paid account.
Create a free account to get a feel for the data we provide.

Help Scout Usage On Ecommerce Stores

Help Scout is currently installed on 14,600 ecommerce stores.

  • Installs for Help Scout decreased -58.4% quarter-over-quarter.
  • Installs for Help Scout increased 25.4% year-over-year.
Installs of Help Scout over Time

Top Stores using Help Scout

Here are the top 5 stores running Help Scout ordered by store rank.

Name
Domain
Rank
Created
King Arthur Baking
274
2020/07/31
Snopes.com
1,101
2016/12/30
Seeking Health
1,346
2019/05/03
Fangamer
1,579
2016/12/30
Emi Jay
1,732
2016/12/30

Stores That Have Recently Installed Help Scout

Here are the stores that have installed Help Scout most recently.

Name
Domain
Rank
Installed At
Abira Craft
11,533,095
2026/10/18
izemx
7,508,454
2026/10/17
- Simply Natural
4,582,786
2026/10/17
ulivarylifeshop.com
8,967,651
2026/10/17
Kyra Alessy
3,280,230
2026/10/17

Top Ecommerce Platforms for stores using Help Scout

Here is the ecommerce platform breakdown for stores with Help Scout installed.

  • 52.0% of stores using Help Scout are on Threadless
  • 26.9% of stores using Help Scout are on WooCommerce
  • 9.9% of stores using Help Scout are on Shopify
  • 5.3% of stores using Help Scout are on Custom Cart

Top Categories for stores using Help Scout

Here are the top 10 industry verticals for stores using Help Scout.

  • 56.0% of stores using Help Scout sell Apparel products.
  • 4.6% of stores using Help Scout sell Home & Garden products.
  • 4.4% of stores using Help Scout sell Arts & Entertainment products.

Top Countries for stores using Help Scout

Here is the country platform breakdown for stores with Help Scout installed.

  • 64.9% of stores using Help Scout are in Unknown
  • 13.1% of stores using Help Scout are in United States
  • 2.4% of stores using Help Scout are in United Kingdom
  • 1.4% of stores using Help Scout are in Australia
Country
Stores
None
9,481
205
176
174
161
132
120

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.