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Ecommerce stores using Help Scout

Updated Jul 3 2026

Make every customer service interaction a more human one.

Get more information from the Help Scout website.

Help Scout is currently installed on 11,914 ecommerce stores.

In this report, we'll cover the following statistics on usage of Help Scout on ecommerce stores.

Download a complete list of stores using Help Scout with a paid account.
Create a free account to get a feel for the data we provide.

Help Scout Usage On Ecommerce Stores

Help Scout is currently installed on 11,914 ecommerce stores.

  • Installs for Help Scout increased 0.2% quarter-over-quarter.
  • Installs for Help Scout increased 4.5% year-over-year.
Installs of Help Scout over Time

Top Stores using Help Scout

Here are the top 5 stores running Help Scout ordered by store rank.

Name
Domain
Rank
Created
Owl Labs
466
2016/12/30
Topaz Labs
621
2016/12/30
Estes Rockets
652
2019/03/15
Jackbox Games
696
2016/12/30
Boston Herald
795
2016/12/30

Stores That Have Recently Installed Help Scout

Here are the stores that have installed Help Scout most recently.

Name
Domain
Rank
Installed At
powerpulp's Shop
12,340,574
2026/07/04
neatidealisa.threadless.com
12,777,709
2026/07/04
Threadless Values
12,801,217
2026/07/04
Mindpalettes
7,502,472
2026/07/03
Greata Brands Limited
3,765,206
2026/07/03

Top Ecommerce Platforms for stores using Help Scout

Here is the ecommerce platform breakdown for stores with Help Scout installed.

  • 66.1% of stores using Help Scout are on Threadless
  • 12.1% of stores using Help Scout are on Shopify
  • 10.8% of stores using Help Scout are on WooCommerce
  • 6.3% of stores using Help Scout are on Custom Cart

Top Categories for stores using Help Scout

Here are the top 10 industry verticals for stores using Help Scout.

  • 67.5% of stores using Help Scout sell Apparel products.
  • 4.8% of stores using Help Scout sell Arts & Entertainment products.
  • 3.4% of stores using Help Scout sell Health products.

Top Countries for stores using Help Scout

Here is the country platform breakdown for stores with Help Scout installed.

  • 70.9% of stores using Help Scout are in Unknown
  • 13.1% of stores using Help Scout are in United States
  • 2.4% of stores using Help Scout are in United Kingdom
  • 1.5% of stores using Help Scout are in Australia
Country
Stores
None
8,449
173
141
123
73
64
61

With a paid account, stores can also be segmented by region and city.

Get more insights on stores

Our search interface is easy to use and helps you find the stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.