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Ecommerce stores using Help Scout

Updated Nov 28 2025

Make every customer service interaction a more human one.

Get more information from the Help Scout website.

Help Scout is currently installed on 12,363 ecommerce stores.

In this report, we'll cover the following statistics on usage of Help Scout on ecommerce stores.

  • Help Scout usage on ecommerce stores
  • Top stores using Help Scout
  • Stores that have recently installed Help Scout
  • Top ecommerce platforms for stores with Help Scout installed
  • Top categories for stores with Help Scout installed
  • Top countries for stores with Help Scout installed

    • Download a complete list of stores using Help Scout with a paid account.
    Create a free account to get a feel for the data we provide.
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    Help Scout Usage On Ecommerce Stores

    Help Scout is currently installed on 12,363 ecommerce stores.

    • Installs for Help Scout increased 0.1% quarter-over-quarter.
    • Installs for Help Scout increased 9.0% year-over-year.
    Installs of Help Scout over Time

    Top Stores using Help Scout

    Here are the top 5 stores running Help Scout ordered by store rank.

    Name
    Domain
    Rank
    Created
    www.hermes.com
    www.hermes.com
    184
    2016/12/30
    King Arthur Baking
    www.kingarthurbaking.com
    320
    2020/07/31
    Seeking Health
    www.seekinghealth.com
    761
    2019/05/03
    BigBadToyStore
    www.bigbadtoystore.com
    787
    2016/12/30
    BACtrack
    www.bactrack.com
    1,205
    2016/12/30

    Stores That Have Recently Installed Help Scout

    Here are the stores that have installed Help Scout most recently.

    Name
    Domain
    Rank
    Installed At
    arks4cooling.com
    arks4cooling.com
    2,199,426
    2025/11/29
    Diamants de Paris US
    www.diamantsdeparisofficial.com
    6,555,741
    2025/11/29
    Leather Specialties Company
    leatherspecialties.com
    8,598,831
    2025/11/29
    Chop Haven
    www.chophaven.com
    8,149,095
    2025/11/29
    Skin Theory Lab
    skintheorylab.com
    10,914,392
    2025/11/29

    Top Ecommerce Platforms for stores using Help Scout

    Here is the ecommerce platform breakdown for stores with Help Scout installed.

    • 60.3% of stores using Help Scout are on Threadless
    • 15.9% of stores using Help Scout are on WooCommerce
    • 11.7% of stores using Help Scout are on Shopify
    • 7.7% of stores using Help Scout are on Custom Cart
    Top-level Domain
    Stores
    Threadless
    7,457
    WooCommerce
    1,971
    Shopify
    1,447
    Custom Cart
    952
    Magento
    145
    BigCommerce
    79
    Kajabi
    75
    SAP Commerce Cloud
    45
    Squarespace
    29
    Wix
    19
    Thinkific
    17
    OpenCart
    17
    Teachable
    13
    PrestaShop
    11
    Ecwid
    11
    Webflow
    8
    Sharetribe
    4
    CS-Cart
    4
    neto
    4
    Shoptet
    4

    Top Categories for stores using Help Scout

    Here are the top 10 industry verticals for stores using Help Scout.

    • 62.4% of stores using Help Scout sell Apparel products.
    • 4.8% of stores using Help Scout sell Arts & Entertainment products.
    • 4.3% of stores using Help Scout sell Home & Garden products.
    Category
    Stores
    Apparel
    7,718
    None
    788
    Arts & Entertainment
    596
    Home & Garden
    535
    Health
    431
    Business & Industrial
    393
    Beauty & Fitness
    392
    Computers
    277
    People & Society
    269
    Jobs & Education
    268

    Top Countries for stores using Help Scout

    Here is the country platform breakdown for stores with Help Scout installed.

    • 66.6% of stores using Help Scout are in Unknown
    • 13.4% of stores using Help Scout are in United States
    • 2.9% of stores using Help Scout are in United Kingdom
    • 1.6% of stores using Help Scout are in Australia
    Country
    Stores
    None
    8,236
    United States
    1,655
    United Kingdom
    355
    Australia
    200
    Germany
    161
    Canada
    147
    Netherlands
    101
    Taiwan
    92
    Spain
    87
    India
    80

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

    Access Now

    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.