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Gorgias: Helpdesk, Chat & FAQ Shopify App

Updated Jul 4 2025

Streamline your customer experience with automation and AI

Gorgias: Helpdesk, Chat & FAQ is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Gorgias Inc..

In this report, we'll cover the following statistics on usage of the Gorgias: Helpdesk, Chat & FAQ Shopify app.

  • Ratings and Reviews for Gorgias: Helpdesk, Chat & FAQ
  • Installs for Gorgias: Helpdesk, Chat & FAQ
  • Top Shopify Stores using Gorgias: Helpdesk, Chat & FAQ
  • Shopify Stores that have recently installed Gorgias: Helpdesk, Chat & FAQ
  • Top categories for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Top countries for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Number of products sold for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Download a complete list of Shopify stores using Gorgias: Helpdesk, Chat & FAQ with a paid account.
    Create a free account to get a feel for the data we provide.

    Ratings and Reviews for the Gorgias: Helpdesk, Chat & FAQ Shopify App

    Gorgias: Helpdesk, Chat & FAQ has 555 reviews with an average rating of 4.2.

    Installs for Gorgias: Helpdesk, Chat & FAQ

    Gorgias: Helpdesk, Chat & FAQ is currently installed on 21,891 Shopify stores.

    • Installs for Gorgias: Helpdesk, Chat & FAQ increased 0.4% quarter-over-quarter.
    • Installs for Gorgias: Helpdesk, Chat & FAQ increased 21.9% year-over-year.
    Installs of Gorgias: Helpdesk, Chat & FAQ over Time
    2019/12/20 2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 2025/04/04 2025/05/16 2025/06/27 02,0004,0006,0008,00010,00012,00014,00016,00018,00020,00022,00024,000

    Top Shopify Stores using Gorgias: Helpdesk, Chat & FAQ

    Here are the top 5 stores running Gorgias: Helpdesk, Chat & FAQ ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Steve Madden
    179
    2019/03/29
    New Era Cap
    221
    2016/12/30
    YoungLA
    245
    2016/05/20
    Sol de Janeiro
    253
    2018/03/30
    Béis
    254
    2018/08/31

    For more insights on Shopify stores, create a free account and explore our data.
    A paid subscription is required to see installed app data.

    Shopify Stores that have recently installed Gorgias: Helpdesk, Chat & FAQ

    Here are the top stores that have installed Gorgias: Helpdesk, Chat & FAQ most recently.

    Name
    Domain
    Rank
    Installed
    Toska Spa & Facial Bar
    88,008
    2025/07/05
    Luminara
    8,189,709
    2025/07/05
    Pocket Hose Copper Head
    6,619,303
    2025/07/05
    Pocket Hose Copper Head
    6,619,356
    2025/07/05
    Georgetown Spirits
    5,168,572
    2025/07/05

    Top Categories for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed

    Here are the top 10 industry verticals for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed.

    • 29.8% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Apparel products.
    • 15.0% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Beauty & Fitness products.
    • 12.9% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Home & Garden products.
    • 9.9% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Health products.
    Category
    Stores
    6,513
    2,165
    1,978
    1,432
    None
    915
    ApparelBeauty & FitnessHome & GardenHealthFood & DrinkSportsNonePeople & SocietyArts & EntertainmentPets & Animals

    Top Countries For Shopify Stores With Gorgias: Helpdesk, Chat & FAQ Installed

    Here is the country breakdown of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed.

    • 44.7% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in United States (US)
    • 11.9% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in United Kingdom (GB)
    • 11.5% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in Australia (AU)
    • 5.4% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in Canada (CA)
    United States (US)United Kingdom (GB)Australia (AU)Canada (CA)Netherlands (NL)Germany (DE)France (FR)Denmark (DK)New Zealand (NZ)

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Gorgias: Helpdesk, Chat & FAQ installed

    Here is the breakdown of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed by the number of products that they sell.

    • 18.8% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 250 - 999 different products.
    • 15.3% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 100 - 249 different products.
    • 13.4% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 50 - 99 different products.
    Products Sold
    Stores
    1 - 9
    2,908
    10 - 24
    2,786
    25 - 49
    2,785
    50 - 99
    2,941
    100 - 249
    3,358
    250 - 999
    4,105
    1000 - 4999
    2,067
    5000 - 9999
    344
    10000 - 24999
    238
    25000 - 99999
    161
    1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 4999

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    • Domain type
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