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Gorgias: Helpdesk, Chat & FAQ Shopify App

Updated May 16 2025

Streamline your customer experience with automation and AI

Gorgias: Helpdesk, Chat & FAQ is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Gorgias Inc..

In this report, we'll cover the following statistics on usage of the Gorgias: Helpdesk, Chat & FAQ Shopify app.

  • Ratings and Reviews for Gorgias: Helpdesk, Chat & FAQ
  • Installs for Gorgias: Helpdesk, Chat & FAQ
  • Top Shopify Stores using Gorgias: Helpdesk, Chat & FAQ
  • Shopify Stores that have recently installed Gorgias: Helpdesk, Chat & FAQ
  • Top categories for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Top countries for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Number of products sold for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Download a complete list of Shopify stores using Gorgias: Helpdesk, Chat & FAQ with a paid account.
    Create a free account to get a feel for the data we provide.

    Ratings and Reviews for the Gorgias: Helpdesk, Chat & FAQ Shopify App

    Gorgias: Helpdesk, Chat & FAQ has 558 reviews with an average rating of 4.2.

    Installs for Gorgias: Helpdesk, Chat & FAQ

    Gorgias: Helpdesk, Chat & FAQ is currently installed on 21,482 Shopify stores.

    • Installs for Gorgias: Helpdesk, Chat & FAQ increased 0.5% quarter-over-quarter.
    • Installs for Gorgias: Helpdesk, Chat & FAQ increased 22.0% year-over-year.
    Installs of Gorgias: Helpdesk, Chat & FAQ over Time
    2019/12/20 2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 2025/04/04 2025/05/1602,0004,0006,0008,00010,00012,00014,00016,00018,00020,00022,000

    Top Shopify Stores using Gorgias: Helpdesk, Chat & FAQ

    Here are the top 5 stores running Gorgias: Helpdesk, Chat & FAQ ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Khy
    67
    2023/09/29
    FOREVER 21
    171
    2016/12/30
    Steve Madden
    177
    2019/03/29
    Jeffree Star Cosmetics
    223
    2016/12/30
    Sol de Janeiro
    245
    2018/03/30

    For more insights on Shopify stores, create a free account and explore our data.
    A paid subscription is required to see installed app data.

    Shopify Stores that have recently installed Gorgias: Helpdesk, Chat & FAQ

    Here are the top stores that have installed Gorgias: Helpdesk, Chat & FAQ most recently.

    Name
    Domain
    Rank
    Installed
    ULTBIAS US
    6,890,704
    2025/05/17
    ULTBIAS
    6,901,090
    2025/05/17
    My Bee Balm
    4,934,902
    2025/05/17
    Men's Best Basics
    6,868,106
    2025/05/17
    SP United JP
    2,723,230
    2025/05/17

    Top Categories for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed

    Here are the top 10 industry verticals for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed.

    • 24.3% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Apparel products.
    • 12.2% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Beauty & Fitness products.
    • 10.6% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Home & Garden products.
    Category
    Stores
    5,222
    None
    4,691
    1,726
    1,657
    1,231
    ApparelNoneBeauty & FitnessHome & GardenHealthFood & DrinkSportsPeople & SocietyArts & EntertainmentPets & Animals

    Top Countries For Shopify Stores With Gorgias: Helpdesk, Chat & FAQ Installed

    Here is the country breakdown of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed.

    • 44.7% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in United States (US)
    • 11.8% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in United Kingdom (GB)
    • 11.2% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in Australia (AU)
    • 5.4% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in Canada (CA)
    United States (US)United Kingdom (GB)Australia (AU)Canada (CA)Netherlands (NL)Germany (DE)France (FR)Denmark (DK)New Zealand (NZ)

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Gorgias: Helpdesk, Chat & FAQ installed

    Here is the breakdown of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed by the number of products that they sell.

    • 18.4% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 250 - 999 different products.
    • 15.4% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 100 - 249 different products.
    • 13.6% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 1 - 9 different products.
    Products Sold
    Stores
    1 - 9
    2,925
    10 - 24
    2,762
    25 - 49
    2,689
    50 - 99
    2,896
    100 - 249
    3,315
    250 - 999
    3,952
    1000 - 4999
    2,036
    5000 - 9999
    337
    10000 - 24999
    234
    25000 - 99999
    162
    1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 4999

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    • Domain type
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