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Gorgias: Helpdesk, Chat & FAQ Shopify App

Updated Apr 11 2025

Streamline your customer experience with automation and AI

Gorgias: Helpdesk, Chat & FAQ is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Gorgias Inc..

In this report, we'll cover the following statistics on usage of the Gorgias: Helpdesk, Chat & FAQ Shopify app.

  • Ratings and Reviews for Gorgias: Helpdesk, Chat & FAQ
  • Installs for Gorgias: Helpdesk, Chat & FAQ
  • Top Shopify Stores using Gorgias: Helpdesk, Chat & FAQ
  • Shopify Stores that have recently installed Gorgias: Helpdesk, Chat & FAQ
  • Top categories for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Top countries for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Number of products sold for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed
  • Download a complete list of Shopify stores using Gorgias: Helpdesk, Chat & FAQ with a paid account.
    Create a free account to get a feel for the data we provide.

    Ratings and Reviews for the Gorgias: Helpdesk, Chat & FAQ Shopify App

    Gorgias: Helpdesk, Chat & FAQ has 717 reviews with an average rating of 4.2.

    Installs for Gorgias: Helpdesk, Chat & FAQ

    Gorgias: Helpdesk, Chat & FAQ is currently installed on 21,050 Shopify stores.

    • Installs for Gorgias: Helpdesk, Chat & FAQ increased 0.2% quarter-over-quarter.
    • Installs for Gorgias: Helpdesk, Chat & FAQ increased 22.4% year-over-year.
    Installs of Gorgias: Helpdesk, Chat & FAQ over Time
    2019/12/20 2020/01/31 2020/03/13 2020/04/24 2020/06/05 2020/07/17 2020/08/28 2020/10/09 2020/11/20 2021/01/01 2021/02/12 2021/03/26 2021/05/07 2021/06/18 2021/07/30 2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 2025/04/04 02,0004,0006,0008,00010,00012,00014,00016,00018,00020,00022,000

    Top Shopify Stores using Gorgias: Helpdesk, Chat & FAQ

    Here are the top 5 stores running Gorgias: Helpdesk, Chat & FAQ ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Khy
    57
    2023/09/29
    Katy Perry Collections
    146
    2019/07/05
    Steve Madden
    160
    2019/03/29
    Reebok
    216
    2016/12/30
    Sol de Janeiro
    221
    2018/03/30

    For more insights on Shopify stores, create a free account and explore our data.
    A paid subscription is required to see installed app data.

    Shopify Stores that have recently installed Gorgias: Helpdesk, Chat & FAQ

    Here are the top stores that have installed Gorgias: Helpdesk, Chat & FAQ most recently.

    Name
    Domain
    Rank
    Installed
    Craft Adventures NL
    6,879,900
    2025/04/12
    Golf Wang UK
    11,790,901
    2025/04/12
    Arturel.eu
    13,254,954
    2025/04/12
    Skandigoods
    8,372,143
    2025/04/12
    Pini Parma
    3,856,305
    2025/04/12

    Top Categories for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed

    Here are the top 10 industry verticals for Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed.

    • 24.6% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Apparel products.
    • 12.3% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Beauty & Fitness products.
    • 10.8% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ sell Home & Garden products.
    Category
    Stores
    5,170
    None
    4,372
    1,691
    1,670
    1,220
    ApparelNoneBeauty & FitnessHome & GardenHealthFood & DrinkSportsPeople & SocietyPets & AnimalsArts & Entertainment

    Top Countries For Shopify Stores With Gorgias: Helpdesk, Chat & FAQ Installed

    Here is the country breakdown of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed.

    • 44.8% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in United States (US)
    • 11.6% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in United Kingdom (GB)
    • 11.3% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in Australia (AU)
    • 5.5% of Shopify stores using Gorgias: Helpdesk, Chat & FAQ are in Canada (CA)
    United States (US)United Kingdom (GB)Australia (AU)Canada (CA)Netherlands (NL)Germany (DE)France (FR)Denmark (DK)New Zealand (NZ)

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Gorgias: Helpdesk, Chat & FAQ installed

    Here is the breakdown of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed by the number of products that they sell.

    • 18.8% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 250 - 999 different products.
    • 15.2% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 100 - 249 different products.
    • 14.0% of Shopify stores with Gorgias: Helpdesk, Chat & FAQ installed sell 1 - 9 different products.
    Products Sold
    Stores
    1 - 9
    2,942
    10 - 24
    2,750
    25 - 49
    2,603
    50 - 99
    2,833
    100 - 249
    3,201
    250 - 999
    3,960
    1000 - 4999
    1,886
    5000 - 9999
    331
    10000 - 24999
    229
    25000 - 99999
    150
    1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 4999

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    • Domain type
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