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Help Scout Shopify App

Updated Sep 25 2026

Deliver the personal touch at scale

Help Scout is an app in the Helpdesk category of the Shopify App Store.

In this report, we'll cover the following statistics on usage of the Help Scout Shopify app.

Download a complete list of Shopify stores using Help Scout with a paid account.
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Ratings and Reviews for the Help Scout Shopify App

Help Scout has 19 reviews with an average rating of 3.7.

Installs for Help Scout

Help Scout is currently installed on 1,141 Shopify stores.

  • Installs for Help Scout decreased -0.6% quarter-over-quarter.
Installs of Help Scout over Time

Top Shopify Stores using Help Scout

Here are the top 5 stores running Help Scout ordered by worldwide store rank.

Name
Domain
Rank
Created
Emi Jay
1,673
2016/12/30
Blu Dot
1,876
2018/08/17
Moment
2,032
2017/04/14
Intimate Rose
2,325
2017/12/22
MAINGEAR
2,762
2016/12/30

For more insights on Shopify stores, create a free account and explore our data.
A paid subscription is required to see installed app data.

Shopify Stores that have recently installed Help Scout

Here are the top stores that have installed Help Scout most recently.

Name
Domain
Rank
Installed
Swoon Cycles
7,896,664
2026/09/26
Hooray Today
6,827,625
2026/09/26
Omega Stickers
4,661,261
2026/09/24
Press Coffee Roasters
8,153,981
2026/09/23
TruHeight Vitamins
14,575
2026/09/23

Top Categories for Shopify stores with Help Scout installed

Here are the top 10 industry verticals for Shopify stores with Help Scout installed.

  • 19.2% of Shopify stores using Help Scout sell Health products.
  • 13.7% of Shopify stores using Help Scout sell Apparel products.
  • 12.1% of Shopify stores using Help Scout sell Beauty & Fitness products.

Top Countries For Shopify Stores With Help Scout Installed

Here is the country breakdown of Shopify stores with Help Scout installed.

  • 54.3% of Shopify stores using Help Scout are in United States (US)
  • 8.3% of Shopify stores using Help Scout are in United Kingdom (GB)
  • 5.5% of Shopify stores using Help Scout are in Canada (CA)
  • 4.9% of Shopify stores using Help Scout are in Australia (AU)

With a paid account, stores can also be segmented by region and city.

Number Of Products Sold For Shopify Stores with Help Scout installed

Here is the breakdown of Shopify stores with Help Scout installed by the number of products that they sell.

  • 20.1% of Shopify stores with Help Scout installed sell 1 - 9 different products.
  • 17.6% of Shopify stores with Help Scout installed sell 1000 - 4999 different products.
  • 13.3% of Shopify stores with Help Scout installed sell 10 - 24 different products.
Products Sold
Stores
1 - 9
229
10 - 24
152
25 - 49
104
50 - 99
103
100 - 249
125
250 - 999
126
1000 - 4999
201
5000 - 9999
14
10000 - 24999
20
25000 - 99999
13

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