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Help Scout Shopify App

Updated Apr 17 2026

Deliver the personal touch at scale

Help Scout is an app in the Helpdesk category of the Shopify App Store.

In this report, we'll cover the following statistics on usage of the Help Scout Shopify app.

  • Ratings and Reviews for Help Scout
  • Installs for Help Scout
  • Top Shopify Stores using Help Scout
  • Shopify Stores that have recently installed Help Scout
  • Top categories for Shopify stores with Help Scout installed
  • Top countries for Shopify stores with Help Scout installed
  • Number of products sold for Shopify stores with Help Scout installed

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    Ratings and Reviews for the Help Scout Shopify App

    Help Scout has 18 reviews with an average rating of 4.6.

    Installs for Help Scout

    Help Scout is currently installed on 1,180 Shopify stores.

    Installs of Help Scout over Time

    Top Shopify Stores using Help Scout

    Here are the top 5 stores running Help Scout ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Bailey’s CBD for Pets
    baileyscbd.com
    468
    2018/08/10
    Savannah Bee Company
    savannahbee.com
    1,282
    2016/12/30
    Medify Air
    medifyair.com
    2,325
    2019/03/01
    VIVO - desk solutions, screen mounting, and more
    vivo-us.com
    2,618
    2016/12/30
    BroBasket
    thebrobasket.com
    2,635
    2017/05/26

    For more insights on Shopify stores, create a free account and explore our data.
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    Shopify Stores that have recently installed Help Scout

    Here are the top stores that have installed Help Scout most recently.

    Name
    Domain
    Rank
    Installed
    Internet Bay
    www.internetbay.store
    7,051,574
    2026/04/18
    petveridian
    petveridian.com
    7,616,183
    2026/04/17
    VodReach
    vodreach.com
    7,351,094
    2026/04/17
    GISELLE
    www.gisellejewelry.com
    3,192,823
    2026/04/16
    JAK
    us.fromjak.com
    12,762,494
    2026/04/15

    Top Categories for Shopify stores with Help Scout installed

    Here are the top 10 industry verticals for Shopify stores with Help Scout installed.

    • 21.7% of Shopify stores using Help Scout sell Health products.
    • 14.2% of Shopify stores using Help Scout sell Apparel products.
    • 13.7% of Shopify stores using Help Scout sell Beauty & Fitness products.
    • 10.6% of Shopify stores using Help Scout sell Home & Garden products.
    Category
    Stores
    Health
    256
    Apparel
    167
    Beauty & Fitness
    162
    Home & Garden
    125
    None
    103
    Food & Drink
    65
    People & Society
    48
    Business & Industrial
    45
    Computers
    39
    Consumer Electronics
    38

    Top Countries For Shopify Stores With Help Scout Installed

    Here is the country breakdown of Shopify stores with Help Scout installed.

    • 55.7% of Shopify stores using Help Scout are in United States (US)
    • 7.9% of Shopify stores using Help Scout are in United Kingdom (GB)
    • 5.8% of Shopify stores using Help Scout are in Canada (CA)
    • 4.2% of Shopify stores using Help Scout are in Australia (AU)
    Country
    Stores
    United States (US)
    657
    United Kingdom (GB)
    93
    Canada (CA)
    68
    Australia (AU)
    50
    Germany (DE)
    36
    France (FR)
    15
    New Zealand (NZ)
    13
    Netherlands (NL)
    12
    Denmark (DK)
    10

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Help Scout installed

    Here is the breakdown of Shopify stores with Help Scout installed by the number of products that they sell.

    • 21.6% of Shopify stores with Help Scout installed sell 1 - 9 different products.
    • 17.9% of Shopify stores with Help Scout installed sell 1000 - 4999 different products.
    • 12.7% of Shopify stores with Help Scout installed sell 10 - 24 different products.
    Products Sold
    Stores
    1 - 9
    255
    10 - 24
    150
    25 - 49
    100
    50 - 99
    105
    100 - 249
    139
    250 - 999
    126
    1000 - 4999
    211
    5000 - 9999
    19
    10000 - 24999
    13
    25000 - 99999
    15

    Get more insights on Shopify stores

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