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Gladly: AI‑Powered CX Platform Shopify App

Updated Dec 19 2025

Customer experience that’s both radically efficient and radically personal.

Gladly: AI‑Powered CX Platform is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Gladly Inc.

In this report, we'll cover the following statistics on usage of the Gladly: AI‑Powered CX Platform Shopify app.

  • Ratings and Reviews for Gladly: AI‑Powered CX Platform
  • Installs for Gladly: AI‑Powered CX Platform
  • Top Shopify Stores using Gladly: AI‑Powered CX Platform
  • Shopify Stores that have recently installed Gladly: AI‑Powered CX Platform
  • Top categories for Shopify stores with Gladly: AI‑Powered CX Platform installed
  • Top countries for Shopify stores with Gladly: AI‑Powered CX Platform installed
  • Number of products sold for Shopify stores with Gladly: AI‑Powered CX Platform installed

    • Download a complete list of Shopify stores using Gladly: AI‑Powered CX Platform with a paid account.
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    Ratings and Reviews for the Gladly: AI‑Powered CX Platform Shopify App

    Gladly: AI‑Powered CX Platform has 27 reviews with an average rating of 4.8.

    Installs for Gladly: AI‑Powered CX Platform

    Gladly: AI‑Powered CX Platform is currently installed on 248 Shopify stores.

    • Installs for Gladly: AI‑Powered CX Platform decreased -1.7% quarter-over-quarter.
    • Installs for Gladly: AI‑Powered CX Platform increased 38.5% year-over-year.
    Installs of Gladly: AI‑Powered CX Platform over Time

    Top Shopify Stores using Gladly: AI‑Powered CX Platform

    Here are the top 5 stores running Gladly: AI‑Powered CX Platform ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Ooni USA
    ooni.com
    600
    2018/07/06
    GODIVA Chocolates
    www.godiva.com
    611
    2017/03/24
    Allbirds
    www.allbirds.com
    675
    2017/01/27
    TravisMathew
    travismathew.com
    740
    2016/12/30
    Thirdlove
    www.thirdlove.com
    768
    2016/12/30

    For more insights on Shopify stores, create a free account and explore our data.
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    Shopify Stores that have recently installed Gladly: AI‑Powered CX Platform

    Here are the top stores that have installed Gladly: AI‑Powered CX Platform most recently.

    Name
    Domain
    Rank
    Installed
    Longitude Swim
    www.longitudeswim.com
    38,891
    2025/12/20
    Hail Protector
    hailprotector.com
    38,955
    2025/12/18
    Biologica
    biologica.com
    11,777,155
    2025/12/16
    goop
    goop.com
    1,415
    2025/12/11
    SQAIRZ
    sqairz.com
    28,944
    2025/12/10

    Top Categories for Shopify stores with Gladly: AI‑Powered CX Platform installed

    Here are the top 10 industry verticals for Shopify stores with Gladly: AI‑Powered CX Platform installed.

    • 40.3% of Shopify stores using Gladly: AI‑Powered CX Platform sell Apparel products.
    • 23.0% of Shopify stores using Gladly: AI‑Powered CX Platform sell Home & Garden products.
    • 10.5% of Shopify stores using Gladly: AI‑Powered CX Platform sell Beauty & Fitness products.
    • 9.7% of Shopify stores using Gladly: AI‑Powered CX Platform sell Sports products.
    Category
    Stores
    Apparel
    100
    Home & Garden
    57
    Beauty & Fitness
    26
    Sports
    24
    Health
    22
    Food & Drink
    8
    None
    7
    Autos & Vehicles
    5
    People & Society
    5
    Holidays & Seasonal
    4

    Top Countries For Shopify Stores With Gladly: AI‑Powered CX Platform Installed

    Here is the country breakdown of Shopify stores with Gladly: AI‑Powered CX Platform installed.

    • 81.5% of Shopify stores using Gladly: AI‑Powered CX Platform are in United States (US)
    • 7.7% of Shopify stores using Gladly: AI‑Powered CX Platform are in Canada (CA)
    • 2.8% of Shopify stores using Gladly: AI‑Powered CX Platform are in United Kingdom (GB)
    • 2.0% of Shopify stores using Gladly: AI‑Powered CX Platform are in France (FR)
    Country
    Stores
    United States (US)
    202
    Canada (CA)
    19
    United Kingdom (GB)
    7
    France (FR)
    5
    Australia (AU)
    3
    Germany (DE)
    3
    Italy (IT)
    2
    New Zealand (NZ)
    2
    Bulgaria (BG)
    1

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Gladly: AI‑Powered CX Platform installed

    Here is the breakdown of Shopify stores with Gladly: AI‑Powered CX Platform installed by the number of products that they sell.

    • 21.4% of Shopify stores with Gladly: AI‑Powered CX Platform installed sell 250 - 999 different products.
    • 18.1% of Shopify stores with Gladly: AI‑Powered CX Platform installed sell 1000 - 4999 different products.
    • 15.3% of Shopify stores with Gladly: AI‑Powered CX Platform installed sell 100 - 249 different products.
    Products Sold
    Stores
    1 - 9
    15
    10 - 24
    16
    25 - 49
    18
    50 - 99
    25
    100 - 249
    38
    250 - 999
    53
    1000 - 4999
    45
    5000 - 9999
    9
    10000 - 24999
    3
    25000 - 99999
    8

    Get more insights on Shopify stores

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    • Social Media accounts
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    • Third-party technologies
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
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    For more insights on Shopify stores, create a free account and have a look for yourself.

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    Other Reports

    Have a look at these other reports to get a taste for what you can do with Store Leads.