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Gladly Shopify App

Updated Dec 13 2024

Gladly helps ecommerce brands transform their customer service to grow customer loyalty.

Gladly is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Gladly Inc.

In this report, we'll cover the following statistics on usage of the Gladly Shopify app.

  • Ratings and Reviews for Gladly
  • Installs for Gladly
  • Top Shopify Stores using Gladly
  • Shopify Stores that have recently installed Gladly
  • Top categories for Shopify stores with Gladly installed
  • Top countries for Shopify stores with Gladly installed
  • Number of products sold for Shopify stores with Gladly installed

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    Ratings and Reviews for the Gladly Shopify App

    Gladly has 27 reviews with an average rating of 4.7.

    Installs for Gladly

    Gladly is currently installed on 180 Shopify stores.

    • Installs for Gladly increased 1.8% quarter-over-quarter.
    • Installs for Gladly increased 10.4% year-over-year.
    Installs of Gladly over Time

    Top Shopify Stores using Gladly

    Here are the top 5 stores running Gladly ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Proflowers
    www.proflowers.com
    810
    2016/12/30
    ThirdLove
    www.thirdlove.com
    877
    2016/12/30
    Tuckernuck
    tnuck.com
    895
    2017/10/27
    Allbirds
    www.allbirds.com
    919
    2017/01/27
    FTD
    www.ftd.com
    932
    2016/12/30

    For more insights on Shopify stores, create a free account and explore our data.
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    Shopify Stores that have recently installed Gladly

    Here are the top stores that have installed Gladly most recently.

    Name
    Domain
    Rank
    Installed
    Rad Power Bikes Canada
    radpowerbikes.ca
    85,072
    2024/12/14
    Rad Power Bikes
    www.radpowerbikes.com
    1,630
    2024/12/14
    BrighterBlooms.com
    checkout.brighterblooms.com
    11,276,693
    2024/12/04
    Bauer Hockey Sweden
    se.bauer.com
    11,371,258
    2024/11/19
    Brooklinen 2 Dev
    www.brooklinen.dev
    6,156,756
    2024/11/15

    Top Categories for Shopify stores with Gladly installed

    Here are the top 10 industry verticals for Shopify stores with Gladly installed.

    • 40.6% of Shopify stores using Gladly sell Apparel products.
    • 16.1% of Shopify stores using Gladly sell Home & Garden products.
    • 12.8% of Shopify stores using Gladly sell Sports products.
    Category
    Stores
    Apparel
    73
    Home & Garden
    29
    Sports
    23
    None
    22
    Beauty & Fitness
    12
    Health
    10
    Food & Drink
    6
    Autos & Vehicles
    5
    Gifts & Special Events
    5
    Pets & Animals
    4

    Top Countries For Shopify Stores With Gladly Installed

    Here is the country breakdown of Shopify stores with Gladly installed.

    • 79.4% of Shopify stores using Gladly are in United States (US)
    • 8.3% of Shopify stores using Gladly are in Canada (CA)
    • 3.3% of Shopify stores using Gladly are in United Kingdom (GB)
    • 3.3% of Shopify stores using Gladly are in Netherlands (NL)
    Country
    Stores
    United States (US)
    143
    Canada (CA)
    15
    United Kingdom (GB)
    6
    Netherlands (NL)
    6
    Australia (AU)
    1
    Bulgaria (BG)
    1
    Costa Rica (CR)
    1
    Germany (DE)
    1
    New Zealand (NZ)
    1

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Gladly installed

    Here is the breakdown of Shopify stores with Gladly installed by the number of products that they sell.

    • 23.9% of Shopify stores with Gladly installed sell 250 - 999 different products.
    • 14.4% of Shopify stores with Gladly installed sell 100 - 249 different products.
    • 14.4% of Shopify stores with Gladly installed sell 1000 - 4999 different products.
    Products Sold
    Stores
    1 - 9
    21
    10 - 24
    14
    25 - 49
    8
    50 - 99
    19
    100 - 249
    26
    250 - 999
    43
    1000 - 4999
    26
    5000 - 9999
    6
    10000 - 24999
    6
    25000 - 99999
    4

    Get more insights on Shopify stores

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    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
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    Have a look at these other reports to get a taste for what you can do with Store Leads.