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Zendesk Shopify App

Updated Jul 11 2025

Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.

Zendesk is an app in the Helpdesk category of the Shopify App Store.

In this report, we'll cover the following statistics on usage of the Zendesk Shopify app.

  • Ratings and Reviews for Zendesk
  • Installs for Zendesk
  • Top Shopify Stores using Zendesk
  • Shopify Stores that have recently installed Zendesk
  • Top categories for Shopify stores with Zendesk installed
  • Top countries for Shopify stores with Zendesk installed
  • Number of products sold for Shopify stores with Zendesk installed

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    Ratings and Reviews for the Zendesk Shopify App

    Zendesk has 161 reviews with an average rating of 2.9.

    Installs for Zendesk

    Zendesk is currently installed on 24,293 Shopify stores.

    • Installs for Zendesk decreased -1.6% quarter-over-quarter.
    • Installs for Zendesk increased 44.4% year-over-year.
    Installs of Zendesk over Time

    Top Shopify Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Sanrio
    www.sanrio.com
    181
    2016/12/30
    New Era Cap
    www.neweracap.com
    221
    2016/12/30
    Vera Bradley®
    verabradley.com
    238
    2019/12/13
    HEYDUDE shoes
    www.heydude.com
    246
    2022/10/21
    Magnolia
    magnolia.com
    260
    2025/03/07

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    Shopify Stores that have recently installed Zendesk

    Here are the top stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed
    Terrys Fabrics
    www.terrysfabrics.co.uk
    14,669
    2025/07/18
    Game On Motorsports Australia
    gameonmotorsports.com.au
    1,333,626
    2025/07/18
    yofiscakes
    yofiscakes.myshopify.com
    12,346,666
    2025/07/18
    WANT Les Essentiels
    www.wantlesessentiels.com
    96,334
    2025/07/17
    Trailcampro.com
    www.trailcampro.com
    2,380
    2025/07/17

    Top Categories for Shopify stores with Zendesk installed

    Here are the top 10 industry verticals for Shopify stores with Zendesk installed.

    • 24.5% of Shopify stores using Zendesk sell Apparel products.
    • 13.3% of Shopify stores using Zendesk sell Home & Garden products.
    • 10.4% of Shopify stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    Apparel
    5,959
    Home & Garden
    3,239
    Beauty & Fitness
    2,535
    None
    1,935
    Arts & Entertainment
    1,788
    Health
    1,569
    Sports
    1,482
    Food & Drink
    1,461
    Consumer Electronics
    1,046
    People & Society
    963

    Top Countries For Shopify Stores With Zendesk Installed

    Here is the country breakdown of Shopify stores with Zendesk installed.

    • 42.5% of Shopify stores using Zendesk are in United States (US)
    • 10.9% of Shopify stores using Zendesk are in United Kingdom (GB)
    • 6.7% of Shopify stores using Zendesk are in Australia (AU)
    • 5.7% of Shopify stores using Zendesk are in Germany (DE)
    Country
    Stores
    United States (US)
    10,333
    United Kingdom (GB)
    2,647
    Australia (AU)
    1,630
    Germany (DE)
    1,396
    Canada (CA)
    1,385
    France (FR)
    788
    Hong Kong (HK)
    475
    Netherlands (NL)
    461
    Japan (JP)
    450
    Italy (IT)
    418

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Zendesk installed

    Here is the breakdown of Shopify stores with Zendesk installed by the number of products that they sell.

    • 17.0% of Shopify stores with Zendesk installed sell 250 - 999 different products.
    • 15.1% of Shopify stores with Zendesk installed sell 1 - 9 different products.
    • 14.3% of Shopify stores with Zendesk installed sell 100 - 249 different products.
    Products Sold
    Stores
    1 - 9
    3,672
    10 - 24
    3,212
    25 - 49
    3,045
    50 - 99
    3,074
    100 - 249
    3,481
    250 - 999
    4,122
    1000 - 4999
    2,173
    5000 - 9999
    429
    10000 - 24999
    330
    25000 - 99999
    237

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