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Zendesk Shopify App

Updated Jun 27 2025

Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.

Zendesk is an app in the Helpdesk category of the Shopify App Store.

In this report, we'll cover the following statistics on usage of the Zendesk Shopify app.

  • Ratings and Reviews for Zendesk
  • Installs for Zendesk
  • Top Shopify Stores using Zendesk
  • Shopify Stores that have recently installed Zendesk
  • Top categories for Shopify stores with Zendesk installed
  • Top countries for Shopify stores with Zendesk installed
  • Number of products sold for Shopify stores with Zendesk installed
  • Download a complete list of Shopify stores using Zendesk with a paid account.
    Create a free account to get a feel for the data we provide.

    Ratings and Reviews for the Zendesk Shopify App

    Zendesk has 161 reviews with an average rating of 2.9.

    Installs for Zendesk

    Zendesk is currently installed on 24,351 Shopify stores.

    • Installs for Zendesk decreased -1.1% quarter-over-quarter.
    • Installs for Zendesk increased 53.2% year-over-year.
    Installs of Zendesk over Time
    2019/09/13 2019/10/25 2019/12/06 2020/01/17 2020/02/28 2020/04/10 2020/05/22 2020/07/03 2020/08/14 2020/09/25 2020/11/06 2020/12/18 2021/01/29 2021/03/12 2021/04/23 2021/06/04 2021/07/16 2021/08/27 2021/10/08 2021/11/19 2021/12/31 2022/02/11 2022/03/25 2022/05/06 2022/06/17 2022/07/29 2022/09/09 2022/10/21 2022/12/02 2023/01/13 2023/02/24 2023/04/07 2023/05/19 2023/06/30 2023/08/11 2023/09/22 2023/11/03 2023/12/15 2024/01/26 2024/03/08 2024/04/19 2024/05/31 2024/07/12 2024/08/23 2024/10/04 2024/11/15 2024/12/27 2025/02/07 2025/03/21 2025/05/02 2025/06/13 02,0004,0006,0008,00010,00012,00014,00016,00018,00020,00022,00024,00026,000

    Top Shopify Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Sanrio
    139
    2016/12/30
    New Era Cap
    219
    2016/12/30
    Vera Bradley®
    227
    2019/12/13
    HEYDUDE shoes
    244
    2022/10/21
    Thursday Boot Company
    263
    2018/06/22

    For more insights on Shopify stores, create a free account and explore our data.
    A paid subscription is required to see installed app data.

    Shopify Stores that have recently installed Zendesk

    Here are the top stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed
    Calligo IT Pty Ltd
    12,708,632
    2025/06/28
    GET-DREAMY
    get-dreamy.shop
    6,682,783
    2025/06/28
    TR3ND COLLECTIVE
    7,348,126
    2025/06/28
    EVENTICKET
    7,828,199
    2025/06/28
    Clinic Direct
    7,946,397
    2025/06/28

    Top Categories for Shopify stores with Zendesk installed

    Here are the top 10 industry verticals for Shopify stores with Zendesk installed.

    • 24.6% of Shopify stores using Zendesk sell Apparel products.
    • 13.3% of Shopify stores using Zendesk sell Home & Garden products.
    • 10.4% of Shopify stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    5,983
    None
    1,955
    1,568
    1,481
    1,467
    ApparelHome & GardenBeauty & FitnessNoneArts & EntertainmentHealthSportsFood & DrinkConsumer ElectronicsPeople & Society

    Top Countries For Shopify Stores With Zendesk Installed

    Here is the country breakdown of Shopify stores with Zendesk installed.

    • 42.5% of Shopify stores using Zendesk are in United States (US)
    • 10.9% of Shopify stores using Zendesk are in United Kingdom (GB)
    • 6.7% of Shopify stores using Zendesk are in Australia (AU)
    • 5.7% of Shopify stores using Zendesk are in Canada (CA)
    United States (US)United Kingdom (GB)Australia (AU)Canada (CA)Germany (DE)France (FR)Hong Kong (HK)Netherlands (NL)Japan (JP)Italy (IT)

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Zendesk installed

    Here is the breakdown of Shopify stores with Zendesk installed by the number of products that they sell.

    • 16.9% of Shopify stores with Zendesk installed sell 250 - 999 different products.
    • 15.2% of Shopify stores with Zendesk installed sell 1 - 9 different products.
    • 14.4% of Shopify stores with Zendesk installed sell 100 - 249 different products.
    Products Sold
    Stores
    1 - 9
    3,691
    10 - 24
    3,254
    25 - 49
    3,064
    50 - 99
    3,111
    100 - 249
    3,502
    250 - 999
    4,120
    1000 - 4999
    2,168
    5000 - 9999
    428
    10000 - 24999
    314
    25000 - 99999
    185
    1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 49995000 - 9999

    Get more insights on Shopify stores

    Our search interface is easy to use and helps you find the Shopify stores that are relevant to you.

    You can segment stores on a variety of dimensions:

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    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
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    For more insights on Shopify stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.