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Zendesk Shopify App

Updated Jan 2 2026

Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.

Zendesk is an app in the Helpdesk category of the Shopify App Store.

In this report, we'll cover the following statistics on usage of the Zendesk Shopify app.

  • Ratings and Reviews for Zendesk
  • Installs for Zendesk
  • Top Shopify Stores using Zendesk
  • Shopify Stores that have recently installed Zendesk
  • Top categories for Shopify stores with Zendesk installed
  • Top countries for Shopify stores with Zendesk installed
  • Number of products sold for Shopify stores with Zendesk installed

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    Ratings and Reviews for the Zendesk Shopify App

    Zendesk has 161 reviews with an average rating of 2.9.

    Installs for Zendesk

    Zendesk is currently installed on 15,240 Shopify stores.

    • Installs for Zendesk decreased -0.0% quarter-over-quarter.
    • Installs for Zendesk decreased -35.6% year-over-year.
    Installs of Zendesk over Time

    Top Shopify Stores using Zendesk

    Here are the top 5 stores running Zendesk ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Sanrio
    www.sanrio.com
    208
    2016/12/30
    New Era Cap
    www.neweracap.com
    319
    2016/12/30
    StarWars.com
    www.starwars.com
    347
    2018/03/16
    JB Hi-Fi
    www.jbhifi.com.au
    407
    2019/09/20
    Puffco
    www.puffco.com
    454
    2016/12/30

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    Shopify Stores that have recently installed Zendesk

    Here are the top stores that have installed Zendesk most recently.

    Name
    Domain
    Rank
    Installed
    Clicks Keyboard case
    www.clicksphone.com
    6,517,949
    2026/01/04
    Aramex Australia
    preview.aramex.com.au
    11,913,806
    2026/01/04
    Vant Panels
    www.vantpanels.com
    72,761
    2026/01/03
    Dancover-dk
    dancovershop.dk
    1,778,981
    2026/01/03
    Dancover-uk
    dancovershop.co.uk
    4,407,869
    2026/01/03

    Top Categories for Shopify stores with Zendesk installed

    Here are the top 10 industry verticals for Shopify stores with Zendesk installed.

    • 21.8% of Shopify stores using Zendesk sell Apparel products.
    • 13.7% of Shopify stores using Zendesk sell Home & Garden products.
    • 9.2% of Shopify stores using Zendesk sell Arts & Entertainment products.
    • 9.2% of Shopify stores using Zendesk sell Beauty & Fitness products.
    Category
    Stores
    Apparel
    3,329
    Home & Garden
    2,085
    Arts & Entertainment
    1,405
    Beauty & Fitness
    1,395
    None
    1,283
    Health
    1,060
    Sports
    1,058
    Food & Drink
    849
    Consumer Electronics
    799
    People & Society
    594

    Top Countries For Shopify Stores With Zendesk Installed

    Here is the country breakdown of Shopify stores with Zendesk installed.

    • 42.0% of Shopify stores using Zendesk are in United States (US)
    • 11.6% of Shopify stores using Zendesk are in United Kingdom (GB)
    • 5.7% of Shopify stores using Zendesk are in Canada (CA)
    • 5.3% of Shopify stores using Zendesk are in Australia (AU)
    Country
    Stores
    United States (US)
    6,400
    United Kingdom (GB)
    1,775
    Canada (CA)
    869
    Australia (AU)
    812
    Germany (DE)
    811
    France (FR)
    576
    Hong Kong (HK)
    407
    Italy (IT)
    330
    Japan (JP)
    299
    Netherlands (NL)
    267

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Zendesk installed

    Here is the breakdown of Shopify stores with Zendesk installed by the number of products that they sell.

    • 16.3% of Shopify stores with Zendesk installed sell 250 - 999 different products.
    • 14.1% of Shopify stores with Zendesk installed sell 100 - 249 different products.
    • 12.8% of Shopify stores with Zendesk installed sell 50 - 99 different products.
    Products Sold
    Stores
    1 - 9
    1,932
    10 - 24
    1,904
    25 - 49
    1,816
    50 - 99
    1,950
    100 - 249
    2,155
    250 - 999
    2,477
    1000 - 4999
    1,414
    5000 - 9999
    284
    10000 - 24999
    212
    25000 - 99999
    261

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    • Domain type
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