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Tidio: AI Chatbot & Live Chat Shopify App

Updated Oct 16 2026

Sell more and handle customer support with an AI chatbot, live chat and email helpdesk.

Tidio: AI Chatbot & Live Chat is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by TIDIO LLC.

In this report, we'll cover the following statistics on usage of the Tidio: AI Chatbot & Live Chat Shopify app.

Download a complete list of Shopify stores using Tidio: AI Chatbot & Live Chat with a paid account.
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Ratings and Reviews for the Tidio: AI Chatbot & Live Chat Shopify App

Tidio: AI Chatbot & Live Chat has 1,356 reviews with an average rating of 4.8.

Installs for Tidio: AI Chatbot & Live Chat

Tidio: AI Chatbot & Live Chat is currently installed on 27,499 Shopify stores.

  • Installs for Tidio: AI Chatbot & Live Chat decreased -0.5% quarter-over-quarter.
  • Installs for Tidio: AI Chatbot & Live Chat decreased -10.2% year-over-year.
Installs of Tidio: AI Chatbot & Live Chat over Time

Top Shopify Stores using Tidio: AI Chatbot & Live Chat

Here are the top 5 stores running Tidio: AI Chatbot & Live Chat ordered by worldwide store rank.

Name
Domain
Rank
Created
Forte Series
433
2019/10/04
Safariland
954
2020/01/24
GreenPan US
www.greenpan.us
1,078
2021/04/30
Baseball Lifestyle 101
1,124
2018/07/20
Candy Warehouse
1,284
2016/12/30

For more insights on Shopify stores, create a free account and explore our data.
A paid subscription is required to see installed app data.

Shopify Stores that have recently installed Tidio: AI Chatbot & Live Chat

Here are the top stores that have installed Tidio: AI Chatbot & Live Chat most recently.

Name
Domain
Rank
Installed
PRØTOCOL
9,512,843
2026/10/18
Sovoo
10,844,567
2026/10/17
Valka Raw Food
9,803,860
2026/10/17
Hakutaku
7,923,510
2026/10/17
Levin Furniture
6,730,567
2026/10/17

Top Categories for Shopify stores with Tidio: AI Chatbot & Live Chat installed

Here are the top 10 industry verticals for Shopify stores with Tidio: AI Chatbot & Live Chat installed.

  • 24.6% of Shopify stores using Tidio: AI Chatbot & Live Chat sell Apparel products.
  • 17.1% of Shopify stores using Tidio: AI Chatbot & Live Chat sell Home & Garden products.
  • 12.6% of Shopify stores using Tidio: AI Chatbot & Live Chat sell Beauty & Fitness products.
Category
Stores
6,766
None
2,142
1,748
1,715
1,232

Top Countries For Shopify Stores With Tidio: AI Chatbot & Live Chat Installed

Here is the country breakdown of Shopify stores with Tidio: AI Chatbot & Live Chat installed.

  • 39.0% of Shopify stores using Tidio: AI Chatbot & Live Chat are in United States (US)
  • 8.8% of Shopify stores using Tidio: AI Chatbot & Live Chat are in United Kingdom (GB)
  • 6.6% of Shopify stores using Tidio: AI Chatbot & Live Chat are in Canada (CA)
  • 5.6% of Shopify stores using Tidio: AI Chatbot & Live Chat are in Australia (AU)

With a paid account, stores can also be segmented by region and city.

Number Of Products Sold For Shopify Stores with Tidio: AI Chatbot & Live Chat installed

Here is the breakdown of Shopify stores with Tidio: AI Chatbot & Live Chat installed by the number of products that they sell.

  • 15.4% of Shopify stores with Tidio: AI Chatbot & Live Chat installed sell 250 - 999 different products.
  • 15.1% of Shopify stores with Tidio: AI Chatbot & Live Chat installed sell 1 - 9 different products.
  • 14.9% of Shopify stores with Tidio: AI Chatbot & Live Chat installed sell 100 - 249 different products.
Products Sold
Stores
1 - 9
4,154
10 - 24
3,895
25 - 49
3,638
50 - 99
3,537
100 - 249
4,106
250 - 999
4,223
1000 - 4999
2,225
5000 - 9999
401
10000 - 24999
281
25000 - 99999
175

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