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Intercom: AI Customer Service Shopify App

Updated Aug 15 2025

Intercom Suite: An AI Agent and Help Desk built specifically for customer service excellence

Intercom: AI Customer Service is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Intercom.

In this report, we'll cover the following statistics on usage of the Intercom: AI Customer Service Shopify app.

  • Ratings and Reviews for Intercom: AI Customer Service
  • Installs for Intercom: AI Customer Service
  • Top Shopify Stores using Intercom: AI Customer Service
  • Shopify Stores that have recently installed Intercom: AI Customer Service
  • Top categories for Shopify stores with Intercom: AI Customer Service installed
  • Top countries for Shopify stores with Intercom: AI Customer Service installed
  • Number of products sold for Shopify stores with Intercom: AI Customer Service installed
  • Download a complete list of Shopify stores using Intercom: AI Customer Service with a paid account.
    Create a free account to get a feel for the data we provide.

    Ratings and Reviews for the Intercom: AI Customer Service Shopify App

    Intercom: AI Customer Service has 17 reviews with an average rating of 4.3.

    Installs for Intercom: AI Customer Service

    Intercom: AI Customer Service is currently installed on 3,644 Shopify stores.

    • Installs for Intercom: AI Customer Service decreased -0.3% quarter-over-quarter.
    • Installs for Intercom: AI Customer Service decreased -30.6% year-over-year.
    Installs of Intercom: AI Customer Service over Time
    2019/09/13 2019/10/25 2019/12/06 2020/01/17 2020/02/28 2020/04/10 2020/05/22 2020/07/03 2020/08/14 2020/09/25 2020/11/06 2020/12/18 2021/01/29 2021/03/12 2021/04/23 2021/06/04 2021/07/16 2021/08/27 2021/10/08 2021/11/19 2021/12/31 2022/02/11 2022/03/25 2022/05/06 2022/06/17 2022/07/29 2022/09/09 2022/10/21 2022/12/02 2023/01/13 2023/02/24 2023/04/07 2023/05/19 2023/06/30 2023/08/11 2023/09/22 2023/11/03 2023/12/15 2024/01/26 2024/03/08 2024/04/19 2024/05/31 2024/07/12 2024/08/23 2024/10/04 2024/11/15 2024/12/27 2025/02/07 2025/03/21 2025/05/02 2025/06/13 2025/07/25 05001,0001,5002,0002,5003,0003,5004,0004,5005,0005,5006,000

    Top Shopify Stores using Intercom: AI Customer Service

    Here are the top 5 stores running Intercom: AI Customer Service ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Gymshark
    268
    2016/12/30
    Unique Vintage
    291
    2018/02/02
    Masterbuilt
    326
    2019/05/03
    KITSCH
    366
    2019/02/01
    glamnetic
    517
    2019/04/12

    For more insights on Shopify stores, create a free account and explore our data.
    A paid subscription is required to see installed app data.

    Shopify Stores that have recently installed Intercom: AI Customer Service

    Here are the top stores that have installed Intercom: AI Customer Service most recently.

    Name
    Domain
    Rank
    Installed
    DreamSleepz FR
    7,581,366
    2025/08/16
    www.doggobags.com.au
    7,966,760
    2025/08/16
    Brooklyn Republic Apparel and Outfitters
    12,691,260
    2025/08/16
    EVA EU
    13,307,321
    2025/08/16
    AmigoPet
    6,767,322
    2025/08/16

    Top Categories for Shopify stores with Intercom: AI Customer Service installed

    Here are the top 10 industry verticals for Shopify stores with Intercom: AI Customer Service installed.

    • 20.4% of Shopify stores using Intercom: AI Customer Service sell Apparel products.
    • 14.2% of Shopify stores using Intercom: AI Customer Service sell Home & Garden products.
    • 9.5% of Shopify stores using Intercom: AI Customer Service sell Beauty & Fitness products.
    Category
    Stores
    745
    None
    553
    284
    165
    126
    ApparelNoneHome & GardenBeauty & FitnessHealthFood & DrinkSportsBusiness & IndustrialComputersPeople & Society

    Top Countries For Shopify Stores With Intercom: AI Customer Service Installed

    Here is the country breakdown of Shopify stores with Intercom: AI Customer Service installed.

    • 35.6% of Shopify stores using Intercom: AI Customer Service are in United States (US)
    • 11.4% of Shopify stores using Intercom: AI Customer Service are in United Kingdom (GB)
    • 6.0% of Shopify stores using Intercom: AI Customer Service are in Australia (AU)
    • 4.9% of Shopify stores using Intercom: AI Customer Service are in Germany (DE)
    United States (US)United Kingdom (GB)Australia (AU)Germany (DE)Canada (CA)Netherlands (NL)France (FR)India (IN)Denmark (DK)

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Intercom: AI Customer Service installed

    Here is the breakdown of Shopify stores with Intercom: AI Customer Service installed by the number of products that they sell.

    • 18.7% of Shopify stores with Intercom: AI Customer Service installed sell 1 - 9 different products.
    • 14.1% of Shopify stores with Intercom: AI Customer Service installed sell 10 - 24 different products.
    • 13.0% of Shopify stores with Intercom: AI Customer Service installed sell 250 - 999 different products.
    Products Sold
    Stores
    1 - 9
    682
    10 - 24
    514
    25 - 49
    444
    50 - 99
    408
    100 - 249
    397
    250 - 999
    472
    1000 - 4999
    277
    5000 - 9999
    52
    10000 - 24999
    33
    25000 - 99999
    36
    1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 4999

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