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Intercom: AI Customer Service Shopify App

Updated May 16 2025

Intercom Suite: An AI Agent and Help Desk built specifically for customer service excellence

Intercom: AI Customer Service is an app in the Chat and Helpdesk categories of the Shopify App Store.

The app was created by Intercom.

In this report, we'll cover the following statistics on usage of the Intercom: AI Customer Service Shopify app.

  • Ratings and Reviews for Intercom: AI Customer Service
  • Installs for Intercom: AI Customer Service
  • Top Shopify Stores using Intercom: AI Customer Service
  • Shopify Stores that have recently installed Intercom: AI Customer Service
  • Top categories for Shopify stores with Intercom: AI Customer Service installed
  • Top countries for Shopify stores with Intercom: AI Customer Service installed
  • Number of products sold for Shopify stores with Intercom: AI Customer Service installed

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    Ratings and Reviews for the Intercom: AI Customer Service Shopify App

    Intercom: AI Customer Service has 7 reviews with an average rating of 2.5.

    Installs for Intercom: AI Customer Service

    Intercom: AI Customer Service is currently installed on 3,645 Shopify stores.

    • Installs for Intercom: AI Customer Service increased 0.1% quarter-over-quarter.
    • Installs for Intercom: AI Customer Service increased 475.8% year-over-year.
    Installs of Intercom: AI Customer Service over Time

    Top Shopify Stores using Intercom: AI Customer Service

    Here are the top 5 stores running Intercom: AI Customer Service ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Gymshark
    www.gymshark.com
    212
    2016/12/30
    Unique Vintage
    www.unique-vintage.com
    306
    2018/02/02
    Frankies Bikinis
    frankiesbikinis.com
    307
    2016/12/30
    Masterbuilt
    www.masterbuilt.com
    359
    2019/05/03
    KITSCH
    www.mykitsch.com
    389
    2019/02/01

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    Shopify Stores that have recently installed Intercom: AI Customer Service

    Here are the top stores that have installed Intercom: AI Customer Service most recently.

    Name
    Domain
    Rank
    Installed
    mamascares.com
    mamascares.com
    11,994,707
    2025/05/17
    trendigifty.com
    trendigifty.com
    10,504,933
    2025/05/16
    LICERIA
    liceria.fr
    7,166,855
    2025/05/16
    EVERCUP
    evercup.es
    7,940,053
    2025/05/16
    Mi tienda
    monchishop8.online
    7,412,649
    2025/05/16

    Top Categories for Shopify stores with Intercom: AI Customer Service installed

    Here are the top 10 industry verticals for Shopify stores with Intercom: AI Customer Service installed.

    • 16.7% of Shopify stores using Intercom: AI Customer Service sell Apparel products.
    • 11.1% of Shopify stores using Intercom: AI Customer Service sell Home & Garden products.
    • 7.8% of Shopify stores using Intercom: AI Customer Service sell Beauty & Fitness products.
    Category
    Stores
    None
    1,331
    Apparel
    607
    Home & Garden
    406
    Beauty & Fitness
    283
    Health
    197
    Food & Drink
    172
    Sports
    121
    Business & Industrial
    98
    People & Society
    93
    Computers
    83

    Top Countries For Shopify Stores With Intercom: AI Customer Service Installed

    Here is the country breakdown of Shopify stores with Intercom: AI Customer Service installed.

    • 36.3% of Shopify stores using Intercom: AI Customer Service are in United States (US)
    • 11.0% of Shopify stores using Intercom: AI Customer Service are in United Kingdom (GB)
    • 6.0% of Shopify stores using Intercom: AI Customer Service are in Australia (AU)
    • 4.8% of Shopify stores using Intercom: AI Customer Service are in Germany (DE)
    Country
    Stores
    United States (US)
    1,323
    United Kingdom (GB)
    400
    Australia (AU)
    217
    Germany (DE)
    175
    Canada (CA)
    154
    Netherlands (NL)
    119
    France (FR)
    93
    India (IN)
    78
    Italy (IT)
    63

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Intercom: AI Customer Service installed

    Here is the breakdown of Shopify stores with Intercom: AI Customer Service installed by the number of products that they sell.

    • 23.0% of Shopify stores with Intercom: AI Customer Service installed sell 1 - 9 different products.
    • 14.8% of Shopify stores with Intercom: AI Customer Service installed sell 10 - 24 different products.
    • 12.1% of Shopify stores with Intercom: AI Customer Service installed sell 250 - 999 different products.
    Products Sold
    Stores
    1 - 9
    837
    10 - 24
    541
    25 - 49
    430
    50 - 99
    365
    100 - 249
    407
    250 - 999
    442
    1000 - 4999
    279
    5000 - 9999
    54
    10000 - 24999
    28
    25000 - 99999
    20

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