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Shopify Inbox Shopify App

Updated Mar 21 2025

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is an app in the Chat category of the Shopify App Store.

The app was created by Shopify.

In this report, we'll cover the following statistics on usage of the Shopify Inbox Shopify app.

  • Ratings and Reviews for Shopify Inbox
  • Installs for Shopify Inbox
  • Top Shopify Stores using Shopify Inbox
  • Shopify Stores that have recently installed Shopify Inbox
  • Top categories for Shopify stores with Shopify Inbox installed
  • Top countries for Shopify stores with Shopify Inbox installed
  • Number of products sold for Shopify stores with Shopify Inbox installed
  • Download a complete list of Shopify stores using Shopify Inbox with a paid account.
    Create a free account to get a feel for the data we provide.

    Ratings and Reviews for the Shopify Inbox Shopify App

    Shopify Inbox has 6,181 reviews with an average rating of 4.7.

    Installs for Shopify Inbox

    Shopify Inbox is currently installed on 389,807 Shopify stores.

    • Installs for Shopify Inbox decreased -0.2% quarter-over-quarter.
    • Installs for Shopify Inbox decreased -2.2% year-over-year.
    Installs of Shopify Inbox over Time
    2021/09/10 2021/10/22 2021/12/03 2022/01/14 2022/02/25 2022/04/08 2022/05/20 2022/07/01 2022/08/12 2022/09/23 2022/11/04 2022/12/16 2023/01/27 2023/03/10 2023/04/21 2023/06/02 2023/07/14 2023/08/25 2023/10/06 2023/11/17 2023/12/29 2024/02/09 2024/03/22 2024/05/03 2024/06/14 2024/07/26 2024/09/06 2024/10/18 2024/11/29 2025/01/10 2025/02/21 050,000100,000150,000200,000250,000300,000350,000400,000

    Top Shopify Stores using Shopify Inbox

    Here are the top 5 stores running Shopify Inbox ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Juniper Books
    448
    2019/05/03
    Impressions Online Boutique
    476
    2016/12/30
    AbracadabraNYC
    490
    2017/03/24
    Skulls Unlimited International, Inc.
    559
    2017/11/24
    KontrolFreek
    582
    2018/08/17

    For more insights on Shopify stores, create a free account and explore our data.
    A paid subscription is required to see installed app data.

    Shopify Stores that have recently installed Shopify Inbox

    Here are the top stores that have installed Shopify Inbox most recently.

    Name
    Domain
    Rank
    Installed
    MEDICALESTHETIC.STORE
    7,621,199
    2025/03/22
    Glow EssencesCo
    7,418,625
    2025/03/22
    Bottle Popn Herbs
    7,655,965
    2025/03/22
    CoG Vibe
    12,381,876
    2025/03/22
    Eternowell
    6,528,903
    2025/03/22

    Top Categories for Shopify stores with Shopify Inbox installed

    Here are the top 10 industry verticals for Shopify stores with Shopify Inbox installed.

    • 24.6% of Shopify stores using Shopify Inbox sell Apparel products.
    • 10.7% of Shopify stores using Shopify Inbox sell Home & Garden products.
    • 9.5% of Shopify stores using Shopify Inbox sell Beauty & Fitness products.
    Category
    Stores
    None
    115,929
    95,723
    41,594
    18,589
    11,609
    10,892
    NoneApparelHome & GardenBeauty & FitnessFood & DrinkPeople & SocietyToys & HobbiesSportsHealthArts & Entertainment

    Top Countries For Shopify Stores With Shopify Inbox Installed

    Here is the country breakdown of Shopify stores with Shopify Inbox installed.

    • 40.8% of Shopify stores using Shopify Inbox are in United States (US)
    • 9.0% of Shopify stores using Shopify Inbox are in United Kingdom (GB)
    • 5.9% of Shopify stores using Shopify Inbox are in Canada (CA)
    • 5.4% of Shopify stores using Shopify Inbox are in Australia (AU)
    Country
    Stores
    22,979
    15,285
    12,535
    11,573
    9,084
    8,761
    United States (US)United Kingdom (GB)Canada (CA)Australia (AU)France (FR)Germany (DE)India (IN)Italy (IT)China (CN)Netherlands (NL)

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Shopify Inbox installed

    Here is the breakdown of Shopify stores with Shopify Inbox installed by the number of products that they sell.

    • 16.9% of Shopify stores with Shopify Inbox installed sell 1 - 9 different products.
    • 16.1% of Shopify stores with Shopify Inbox installed sell 100 - 249 different products.
    • 15.7% of Shopify stores with Shopify Inbox installed sell 10 - 24 different products.
    Products Sold
    Stores
    1 - 9
    65,946
    10 - 24
    61,027
    25 - 49
    55,968
    50 - 99
    56,409
    100 - 249
    62,710
    250 - 999
    56,389
    1000 - 4999
    23,018
    5000 - 9999
    3,223
    10000 - 24999
    2,098
    25000 - 99999
    1,182
    1 - 910 - 2425 - 4950 - 99100 - 249250 - 9991000 - 4999

    Get more insights on Shopify stores

    Our search interface is easy to use and helps you find the Shopify stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Theme and Theme Vendor
    • Number of Products Sold
    • Third-party technologies
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on Shopify stores, create a free account and have a look for yourself.

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    Have a look at these other reports to get a taste for what you can do with Store Leads.