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Shopify Inbox Shopify App

Updated Oct 23 2026

An AI sales associate for your online store

Shopify Inbox is an app in the Chat category of the Shopify App Store.

The app was created by Shopify.

In this report, we'll cover the following statistics on usage of the Shopify Inbox Shopify app.

Download a complete list of Shopify stores using Shopify Inbox with a paid account.
Create a free account to get a feel for the data we provide.

Ratings and Reviews for the Shopify Inbox Shopify App

Shopify Inbox has 5,813 reviews with an average rating of 4.6.

Installs for Shopify Inbox

Shopify Inbox is currently installed on 353,864 Shopify stores.

  • Installs for Shopify Inbox decreased -0.6% quarter-over-quarter.
  • Installs for Shopify Inbox decreased -6.4% year-over-year.
Installs of Shopify Inbox over Time

Top Shopify Stores using Shopify Inbox

Here are the top 5 stores running Shopify Inbox ordered by worldwide store rank.

Name
Domain
Rank
Created
PromGirl.com
894
2016/12/30
Keychron
1,153
2019/01/04
JNCO Los Angeles
1,208
2018/08/24
Logee's Plants
1,303
2017/01/27
Battle Sports
1,335
2016/12/30

For more insights on Shopify stores, create a free account and explore our data.
A paid subscription is required to see installed app data.

Shopify Stores that have recently installed Shopify Inbox

Here are the top stores that have installed Shopify Inbox most recently.

Name
Domain
Rank
Installed
Cozy Nest
7,081,833
2026/10/25
Charaideo Reserves
12,989,961
2026/10/25
Anima Jewels
8,339,821
2026/10/25
Colli di Rieti
7,254,676
2026/10/25
PalkiMarketPlace
13,017,147
2026/10/25

Top Categories for Shopify stores with Shopify Inbox installed

Here are the top 10 industry verticals for Shopify stores with Shopify Inbox installed.

  • 29.4% of Shopify stores using Shopify Inbox sell Apparel products.
  • 13.7% of Shopify stores using Shopify Inbox sell Home & Garden products.
  • 11.5% of Shopify stores using Shopify Inbox sell Beauty & Fitness products.
Category
Stores
103,997
48,424
None
31,130
22,897
15,033
13,987

Top Countries For Shopify Stores With Shopify Inbox Installed

Here is the country breakdown of Shopify stores with Shopify Inbox installed.

  • 39.8% of Shopify stores using Shopify Inbox are in United States (US)
  • 9.1% of Shopify stores using Shopify Inbox are in United Kingdom (GB)
  • 5.8% of Shopify stores using Shopify Inbox are in Canada (CA)
  • 5.4% of Shopify stores using Shopify Inbox are in Australia (AU)
Country
Stores
20,575
13,499
11,424
9,775
8,908
8,532

With a paid account, stores can also be segmented by region and city.

Number Of Products Sold For Shopify Stores with Shopify Inbox installed

Here is the breakdown of Shopify stores with Shopify Inbox installed by the number of products that they sell.

  • 16.2% of Shopify stores with Shopify Inbox installed sell 100 - 249 different products.
  • 15.6% of Shopify stores with Shopify Inbox installed sell 250 - 999 different products.
  • 14.7% of Shopify stores with Shopify Inbox installed sell 10 - 24 different products.
Products Sold
Stores
1 - 9
51,184
10 - 24
52,026
25 - 49
48,391
50 - 99
49,492
100 - 249
57,251
250 - 999
55,326
1000 - 4999
26,129
5000 - 9999
4,258
10000 - 24999
2,707
25000 - 99999
2,210

Get more insights on Shopify stores

Our search interface is easy to use and helps you find the Shopify stores that are relevant to you.

You can segment stores on a variety of dimensions:

  • Social Media accounts
  • Email address
  • Phone numbers
  • Country
  • Installed Apps
  • Theme and Theme Vendor
  • Number of Products Sold
  • Third-party technologies
  • Creation date
  • Platform
  • Top-level domains
  • Domain status
  • Domain type
Filter stores on social media presence
Filter on stores with Facebook accounts.

For more insights on Shopify stores, create a free account and have a look for yourself.

Other Reports

Have a look at these other reports to get a taste for what you can do with Store Leads.