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Smartreply AI Customer Service Shopify App

Updated Feb 13 2026

SmartReply AI communicates with customers on autopilot across Social Media, chat, and email.

Smartreply AI Customer Service is an app in the Helpdesk and Chat categories of the Shopify App Store.

The app was created by InCharge.

In this report, we'll cover the following statistics on usage of the Smartreply AI Customer Service Shopify app.

  • Ratings and Reviews for Smartreply AI Customer Service
  • Installs for Smartreply AI Customer Service
  • Top Shopify Stores using Smartreply AI Customer Service
  • Shopify Stores that have recently installed Smartreply AI Customer Service
  • Top categories for Shopify stores with Smartreply AI Customer Service installed
  • Top countries for Shopify stores with Smartreply AI Customer Service installed
  • Number of products sold for Shopify stores with Smartreply AI Customer Service installed

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    Ratings and Reviews for the Smartreply AI Customer Service Shopify App

    Smartreply AI Customer Service has 21 reviews with an average rating of 5.

    Installs for Smartreply AI Customer Service

    Smartreply AI Customer Service is currently installed on 10 Shopify stores.

    • Installs for Smartreply AI Customer Service increased 40.0% quarter-over-quarter.
    Installs of Smartreply AI Customer Service over Time

    Top Shopify Stores using Smartreply AI Customer Service

    Here are the top 5 stores running Smartreply AI Customer Service ordered by worldwide store rank.

    Name
    Domain
    Rank
    Created
    Love on Haight
    loveonhaightsf.com
    70,956
    2017/01/20
    Nuovva
    www.nuovva.co.uk
    636,746
    2021/02/12
    Surfpaints
    www.surfpaints.com.au
    689,945
    2020/11/20
    Sickhaus
    sickhaus.com
    985,331
    2022/09/09
    PHamily Hair Care
    www.phamilyhair.com
    1,068,492
    2021/06/11

    For more insights on Shopify stores, create a free account and explore our data.
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    Shopify Stores that have recently installed Smartreply AI Customer Service

    Here are the top stores that have installed Smartreply AI Customer Service most recently.

    Name
    Domain
    Rank
    Installed
    Luviobase
    luviobase.com
    6,519,194
    2026/02/10
    alegrestiendachile.com
    alegrestiendachile.com
    2,101,383
    2025/12/31
    Giuliani Club & Co
    giulianimoda.cl
    5,891,283
    2025/12/26
    Nuovva
    www.nuovva.co.uk
    636,746
    2025/11/26
    Love on Haight
    loveonhaightsf.com
    70,956
    2025/11/07

    Top Categories for Shopify stores with Smartreply AI Customer Service installed

    Here are the top 10 industry verticals for Shopify stores with Smartreply AI Customer Service installed.

    • 30.0% of Shopify stores using Smartreply AI Customer Service sell Home & Garden products.
    • 10.0% of Shopify stores using Smartreply AI Customer Service sell Apparel products.
    • 10.0% of Shopify stores using Smartreply AI Customer Service sell Arts & Entertainment products.
    Category
    Stores
    Home & Garden
    3
    None
    2
    Apparel
    1
    Arts & Entertainment
    1
    Beauty & Fitness
    1
    Health
    1
    Toys & Hobbies
    1

    Top Countries For Shopify Stores With Smartreply AI Customer Service Installed

    Here is the country breakdown of Shopify stores with Smartreply AI Customer Service installed.

    • 40.0% of Shopify stores using Smartreply AI Customer Service are in United States (US)
    • 30.0% of Shopify stores using Smartreply AI Customer Service are in United Kingdom (GB)
    • 20.0% of Shopify stores using Smartreply AI Customer Service are in Chile (CL)
    • 10.0% of Shopify stores using Smartreply AI Customer Service are in Australia (AU)
    Country
    Stores
    United States (US)
    4
    United Kingdom (GB)
    3
    Chile (CL)
    2
    Australia (AU)
    1

    With a paid account, stores can also be segmented by region and city.

    Number Of Products Sold For Shopify Stores with Smartreply AI Customer Service installed

    Here is the breakdown of Shopify stores with Smartreply AI Customer Service installed by the number of products that they sell.

    • 30.0% of Shopify stores with Smartreply AI Customer Service installed sell 100 - 249 different products.
    • 20.0% of Shopify stores with Smartreply AI Customer Service installed sell 1000 - 4999 different products.
    • 10.0% of Shopify stores with Smartreply AI Customer Service installed sell 1 - 9 different products.
    Products Sold
    Stores
    1 - 9
    1
    10 - 24
    1
    25 - 49
    1
    50 - 99
    1
    100 - 249
    3
    250 - 999
    1
    1000 - 4999
    2

    Get more insights on Shopify stores

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    • Domain type
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